NPI/Supply Chain Program Manager
Resume:
Diana Zanfardino
San Jose, Ca *****
*****.**********@*****.***
Summary of Qualifications:
Supply chain professional with over 20 years of experience which includes, new product introduction from concept commit to production ramp. Program management, cost management and avoidance, process improvement, LEAN manufacturing principles and concepts. Rapid Response material analysis and risk mitigation. Direct and indirect procurement, contract negotiations, inventory control and global supply/demand planning.
Special Qualifications:
Motivated self-starter, with the ability to work in a fast-paced ever-changing environment. Proven track record of managing multiple complexed programs simultaneously, managing multiple CM’s both locally and in low cost regions. Extremely organized and detail oriented. Analytical thinker with excellent problem-solving skills. Experienced in managing both small and large contract manufacturers. Single point of contact between my cross-functional teams and EMS partners. Ability to work independently or as part of a collaborative cross-functional team.
Strong understanding of LEAN manufacturing concepts and procedures. Experienced in using ERP, Oracle, Agile, Rapid Response, Confluence, SAP, EDI,ERP, LEAN Manufacturing, Microsoft office applications (Excel, Word, Power Point)
Accomplishments:
Star Award- In recognition of the hard work and perseverance to put ARRIS Customer First (April 2016)
Customer Award of Excellence- for improving internal processes for a key customer (2013)
Value Engineering Award and Recognition- Savings goal was $83M. Actual savings $106M (Jun 2010)
CLEAD award for “Execution” of the Viking Red October product release (2009)
Upfront cost savings for “Red October” Product release $500k (2008-09)
Upfront cost savings for “Valhalla” platform at pre-pilot $96.2k (2010)
Re-negotiated fab costs for several programs at Cisco, resulting in a 1yr savings of $214.7K (2009)
Core member of Project Saturn “Manufacturing Excellence Award” (Mar 2007 all hands)
Shining Star Award for acting as both a Product Materials Manager and Demand Planning Manager for 2 quarters (2006
Courses and Certifications
Supply Chain Leadership- 2011
Visioning, Planning and Translating Strategy into action- 2011
Coaching and Teambuilding Skills for Managers and Supervisors-2011
Lean Material Strategy- 2010
Managing Difficult Relationships-2010
Managing and Facilitating Meetings- 2009
Conflict Management for Women- 2008
Introduction to Process Management and DMAIC -2006
Buyer Certification- 2004
APICS The Fundamentals of the Manufacturing Environment- 1998
Education:
Homestead High School- Cupertino, Ca Sept 1982 to June 1986
Experience:
KLA, Milpitas, Ca March 2021 to Present
Contractor (Apex Systems)
NPI Eng. Material Planner IV
Support procurement activities for engineering
Ensure material is delivered, kitted and shipped out to be used on various customer tools
Disposition E&O material
Work with finance to ensure engineering accounts are being credited accordingly
Responsible for managing all engineering expensed materials including at offsite 3rd party vendors.
Provide material analysis and report any shortages along with mitigation plans to engineering and cross-functional team
Work with buyer to make sure PO’s are placed on time
Provide input on process improvements whenever possible
Bentek, San Jose, Ca
Senior Buyer/ Planner (Solar) Feb 2020 to July 2020
Review customer forecast and plan materials to support upcoming builds.
Supply Demand Balancing against forecast requirements
Update monthly performance metrics quarterly, (OTD, re-commitments- etc)
Work with engineering to manage and maintain accurate floor stock BOMs
Track and process orders
Manage vendor relationships and drive down material costs
Summarize purchases into monthly / quarterly reports
Conduct regular review meetings with production to manage and control on hand and aging inventory
Conduct risk assessments on supply trends, review and rebalance inventory
View, Inc. Milpitas, Ca
NPI Project Manager July 2018 to Jan 2020
Accountable for both NPI and sustaining product
Analyze material requirements against forecast and provide CTB’s using Excel to core team members
Mitigate any material constraints
Disposition of E&O material
Manage all contract manufacturers
Hold quarterly business reviews (QBR's) with key suppliers
Build good business relationships with EMS partners and suppliers
Negotiate component and assembly pricing. Approve quotes
Implement NPI processes and procedures to help establish best in class processes
Provide training as needed
Maintain the product life management of all products via Agile
ARRIS, Santa Clara, Ca
Senior Supply Chain Program Manager Sept 2015 to March 2018
Managed the life cycle of new products from concept to end of life
Analyze and graph customer forecast versus actuals using excel pivot tables and Vlook-up.
Revamped the manufacturing checklist used by quality, engineering, supply chain and EMS partners
to assure all required tests and documents have been completed before product can be released to production
Single point of contact between cross functional teams and the contract manufacturer
Create and maintain build schedules based on engineering requirements
Manage EMS sites on day to day activities including progression of builds, test, capacity and quality concerns and material constraints
Place indirect and direct po’s to contract manufacturers, for builds and equipment maintenance
Initiate risk buys for strategic, long lead time and EOL parts.
Update stakeholders at each life cycle phase highlighting material risk and mitigation plans, cost, and time to market
Facilitate meetings with internal and external teams on a weekly or as needed basis.
Update quarterly score cards for EMS sites
Career Pause
Sept 2014 to Sept 2015
Primary caretaker of my mother
Flextronics, Milpitas, Ca
Supply Chain Analyst
Dec 2012 to Sept 2014
●Implemented new processes and procedures on critical customer accounts that were not to standard
●Work Order Management
●Convert material requests to purchase orders, monitor and track deliveries
●Price and contract negotiations
●Manage inventory turns and dollars
●Analyze customer forecast using excel pivot tables and SAP.
●Make forecast changes based on consumption history
●Perform gap analysis on all material and recommend mitigation strategies
●Work with production control and advise when to release work orders to support upcoming builds
●Conduct weekly customer focus meetings to review shortages, capacity, test plans, forecasts and schedules
●Disposition E&O material and ensure inventory turns and dollars are within metrics
Avnet Embedded, Milpitas, Ca
Senior Supply Chain Analyst Apr 2012 to Nov 2012
●Review actual demand and planning assumptions
●Analyze customer forecast using excel pivot tables and SAP.
Work with regional marketing and sales teams to develop monthly un-constrained forecast and demand plans
Responsible for inventory turns and dollars.
Develop strategic plans with sales team to ensure inventory dollars meet or exceeds metrics.
Disposition aged, excess and obsolete material
Provide quarterly business review to the sales team and the Director of Supply Chain, highlighting each accounts inventory turns, dollars and gross profit dollars.
Provide mitigation plans on accounts that do not meet current inventory goals.
Perform gap analysis on material availability
Hold weekly meetings with the Sales team and customers to go over forecasts, inventory, shortages, Eco’s and end of life product.
Provide weekly material shortage report, aged inventory and excess and obsolete material and dollars to the sales team and customer
Cisco Systems, San Jose, Ca
Supply Chain Program Manager Aug 2008 to Sept 2011
●Manage NPI (New Products) operations at contract manufacturers
●Build strong relationships with key suppliers and contract manufacturers to successively influence and manage material constraints
●Created and implemented npi to sustaining checklist
●Develop and implement strategies for material management at contract manufacturer
●Perform detailed analysis on material availability and build schedules
●Drive cost avoidance initiatives with CM and suppliers
●Work with cross functional teams such as, engineering, program management and finance
●Serve as liaison between design engineers, finance, contract manufacturers and suppliers for material planning, schedule changes and cost
●Manage material escalations and provide appropriate solutions and directions to the CM to ensure minimal or no impact to the build schedule
●Lead weekly meetings with CM’s to go over shortages, components issues, capacity, test requirements and schedule changes
●Report monthly cost and component risk to internal team, including any risk to the supply chain with mitigation plan
Cisco Systems
Global Supply Planning Manager July 2006 to Aug 2008
●Responsible for on time shipment and on time delivery Metrics
●Report to business unit weekly of any risk’s to the build plan
●Member of the Kinaxis testing and training team.
●Work closely with Demand Planning to determine build plans
●Come up with quarterly build commits based on the Build Plans
●Hold weekly EDI and supply chain readiness meetings with the CM
●Update quarterly metric and presented to the business unit
●Responsible for ROP sizing at the board level and for parts that will be direct fulfilled
●Drive down inventory levels and E&O liability
●Work with supply ops on material constraints that will impact lead times
●Work with the material planners on determining accurate schedule pads
●Ensure that the EDI signal is being received by the CM and suppliers
●Make sure the CM has no capacity issues to build or test to our forecast
Cisco Systems
Materials Manager Jan 2004 to June 2006
Manage contract manufacturers’ shipments and build commitments of products.
●Collect data and update score card information for quarterly CM reviews.
●Business unit representative in charge of system cleanup and implementation of LEAN at our Jabil CM sites.
●Responsible for inventory levels and managing the disposition of excess and obsolete material at the CM
●Hold weekly meetings with CM to go over on time delivery, EDI transactions, shortages, and ECO
Implementation
Cisco Systems.
NPI Buyer/Planner July 1999 to Dec 2003
●Manage and maintain NPI proto boards through pilot build and transition to sustaining.
●Team lead on LEAN implementation of Cisco's product line at Jabil
●Mentor and trained new buyer/planners.
●Developed Service Level Agreements for contract manufactures
●Meet with suppliers as needed to insure on time material delivery.
●Establish and purchase critical components
●Identify high risk and long lead-time parts.
●Make sure all BOM’s are set up correctly and MRP is running
●Hold daily shortage meetings with CM’s, and provide weekly forecasts.
●Provide bill of material cost to engineering monthly, including 6 month forward costing.
●Disposition excess and obsolete material on a monthly basis.
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