Timothy R. Thompson

574-***-**** adp5no@r.postjobfree.com LinkedIn: https://www.linkedin.com/in/tim-thompson-72301a15/

QA Analyst – Tester – Developer

PROFESSIONAL SUMMARY

Solutions driven Quality Assurance professional with a ten-year track record of commended performance in all phases of SDLC. A strong working knowledge of UAT and SIT testing in a production and release environment. Proven success with engineering customized solutions which improved business processes and operations. Experienced team lead with about 5 years of experience for manual and automated project using selenium and java. Created technical and functional documents based on requirements of the client. Experienced mobile and application tester. Active public trust security clearance with the United States government.

TECHNICAL SKILLS

Java

Manual Testing

Mobile Device Testing

Debugging & Troubleshooting

White Box Testing

Testing & Documentation

User Training & Support

Jira

Selenium

Black Box Testing

Security Testing

Automated Testing

TECHNICAL SUMMARY

QA/Testing: HP Quality Center (ALM), Create test cases, ad-hoc testing, unit testing, defect control, UAT testing, SIT Testing, Assurance analysis, Create EDI files, SBI, BPM, CCB, agile and waterfall methodologies, white box and black box testing, JIRA, Rational Test Suite, UFT. test plans, regression testing, IBM Rational Test Suite, Firmware

Programming: Java, Java Nextgen, C++, MySQL, C, C#, Basic, FORTRAN, Pascal, HTML, Script Files, Makefiles, PHP, Shell Script, Lisp, Python, Assembly, Visual Basic, JSP, JavaScript

Software Applications: MS Office (Word, Access, Excel, PowerPoint), Adobe, Lotus Notes, Putty, Winscp, VMWare, Eclipse, Oracle, CCB, BPM, Notepad++, SQL Developer, SOAPUI, Visual Studio, VI Editor

Systems: Windows (All Systems), Linux, UNIX, Citrix, Edocs

Version Control: ClearQuest, Clear Case, Source Safe, Subversion

Hardware Installation: Hard Drives, printers, scanners, fax/modems, CD-ROM's, Zip drives, Hubs, DVD's, Sound Cards, Printer/Parallel/USB/Mouse ports, Power Supplies, Cooling Fans, Serial/Cable/Wireless Connections, Modems

Networking: Sasgaas, Sasg, vars files, RCP, EE Servers, Chef servers, Soft Layer, Containers and Network Configurations, Containers

PROFESSIONAL EXPERIENCE

USPS – August 2021 to Present

Surface Visibility Project – Tester

Successfully completed testing of android device application.

Estimated time of completion for sprints in version one

Worked in agile environment with sprints every two weeks, including planning of stories

Wrote scenario matrix for stories that were completed during sprints

Wrote test cases in ALM for execution and management tool version one

Completed API Testing for testing using postman

Reported defects found in ALM and worked with developers to fix the issues

Amazon - Blink – Remote

Amazon, April 2021 to August 2021

Completed regression testing on both mobile devices and application on android and apple devices

Wrote and updated test plans and test scripts using Testrail.

Worked closely with the developers to triage and fix defects

Updated Firmware and operating systems on camera security devices and system modules

Troubleshoot issues with devices using a dashboard system

Successfully released new updates of the application on a weekly basis

Vaco – Remote Position

Tupperware, January 2021 to April 2021

Manual Tester

Performed daily sanity checks in UAT and pre-production environment of a Sales Force application

Executed manual test cases and reported results with detailed results in Jira and Jenkon

Performed cross-browser testing across IE, Firefox, and Edge browsers

Tested application on different mobile devices such as Droid, Apple, and Tablets

Performed validation of testing utilizing Oracle databases.

Infinite Computer Solutions – Remote Position

IBM Quality Assurance Specialist, April 2017 to June 2020

Project:

Lead QA team in both automation and manual testing in an agile environment utilizing Rational Test Suite to maintain test scripts.

Wrote test plans and test cases and performed test execution on new releases in UAT and SIT environment in an agile environment.

Performed quarterly QA verification of network configurations of over 400 network systems with IBM clients.

Executed test cases and regression testing on a quarterly basis for new releases. The scripts were written in Javascipt.

Performed health checks on required servers’ updates monthly performed ad hoc and test execution of new releases of code quarterly verified required patching was performed and implemented successfully.

Responsible for supporting day to day operations and troubleshooting of networking issues for clients and lead the setup and implementation of RQM.

Created and updated on a regular basis records of network configurations of clients currently using IBM network using javascript.

Worked closely with system administrators to performed installation of upgrades of networking software on Redhat 7 servers.

Responded to issues that were reported by the client in a timely matter and resolved them within the four-hour SLA agreement with the assistance of the system administrator.

Coordinated and worked with system administrators for upgrades of configurations of sasgaas and Linux configurations of network. Worked with System Administrators to troubleshoot and resolve issues with containers and kernels. Updated and maintained accurate records of configurations for client accounts.

Worked with soft layer and dev ops to resolve issues with configurations.

Performed Black Box and White Box Testing

Updated configuration and troubleshooting issues on internal wiki page.

General Networks – Celebration, Florida

Edocs Support and Tester, August 2016 – November 2016

Project:

Executed test in both SAT and UAT environment of new releases in an agile environment.

Responsible for supporting and troubleshooting a repository of over 70 libraries of documents.

Worked closely with developers and users to troubleshoot issues of programming issues written in JAVA.

Determined validity of issues running SQL queries on data base.

Part of on call team that handled incoming ticket and request 24 hours a day.

Completed White Box Testing

Performed monthly patching duties to update systems after windows updates.

Assisted users on a regular basis with installation of Edocs to new deployment of software to users.

Performed code changes in Java.

Deloitte – Lake Mary, Florida

Solution Engineer, July 2015 – May 2016

Projects:

Amtrak CSSO Project – UAT tester

Created test plan and test cases based on requirements of a single sign on project.

Responsible for creating test cases based on the requirements documents given to the testers by the client.

Handled day to day maintenance of the test cases and management of test case execution using UFT.

Executed test cases in UAT and SIT environment. Assured that all requirements in ALM were mapped using the traceability matrix in an agile environment.

Used Jira as the test management tool.

Created result documents showing the successful completion of testing in both UAT and SIT environment.

Sent daily updates with defects and status updates to management.

Family and Child Welfare Project – Java Nextgen developer

Responsible for creating mockup web pages using Java Nextgen framework technology to present to the clients as a possible solution in several states.

Worked closely with management to understand the requirements of each page and its functionality for the client demonstrations.

State of Kentucky – Integrated Eligibility Project/QA Analyst – Field Support

Responsible for assisting users at the State of Kentucky with the handling of cases involving food stamps, KTAP, Medicare, Medicaid, and family services.

Created QA test cases and executed test cases and when need Worked side by side with case workers to resolve issues with the system and reported the issues to the State of Kentucky.

Utilized Jira as the test management program.

Facilitated daily meetings with the staff and supervisors with system updates and to answer questions and escalate concerns to the cabinet of the state.

Sent daily trackers of defects found and status.

IBM - Lansing, Michigan

Applications Specialist, November 2010 – July 2015

Projects:

IBM Internal Project SAT and 24-Hour Server Build Project – Automation Specialist

Lead testing team in both manual and automated testing for project.

Performed testing of IBM tools utilizing Rational Quality Manager, Rational Functional Tester.

Implemented Selenium to test tools developed to test large sets of data on IBM Servers.

Created Test Plans, Test cases, Test scripts based on the requirement in UAT and SAT environment.

Worked successfully with the developers to understand the requirements for the tools and to create and get approval of test cases for the releases of the tools.

Implemented test automation using Rational Functional and Selenium tools using Java.

Gave demos to developers and other testers to show techniques used to implement the automation of the tools.

Oncor – MMP – UAT and SIT Team Lead

Lead team of testers when completing support and testing duties in both the UAT and SIT phases of large conversion project at client site using Jira.

Created test data to support user needs to perform test cases in an agile environment.

Trained onshore and offshore resources on how to create data during SIT and UAT testing.

Performed daily health check duties to ensure system was ready to perform testing.

Worked with closely with client to ensure that requirements were met and timely.

Created and updated EDI files for testing and application execution.

Nisource – NiFit - Support and manual testing of application for CC&B

Performed system testing of application based on client requirements using test cases, quality center and Citrix.

Executed manual test cases and reported issues and results to the proper team.

Completed test cases in HP Quality Center and reported results and documentation for the application.

Wrote test cases for the CC&B application based on the requirements of the project.

EDUCATION – CERTIFICATIONS - HONORS

Indiana University - Bachelor of Computer Science, Mathematics Minor, August 2009

oDean’s List - Fall 2008

EDI and Integrated Eligibility – 2016

Java Certification - 2011

New Mexico Restaurant Association Employee of the Year

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