AKPAN Happiness Elizabeth Diploma, Bsc
Address: Block 7 Flat 4 Oba Elegushi Estate Lekki Scheme 2 Lagos.
E-mail: ***********@*****.***
******.**@*****.***
Tel: 081********
Gender: Female Date of Birth: 17th May 1995
SUMMARY
Efficient Executive Assistant with 4 years’ experience in assisting top level executives. Expert in strategic planning and providing comprehensive support Proven clerical and administrative support, Strong phone contact handling skills and active listening. Familiar with CRM systems and practices. Customer orientation and ability to adapt/respond to different types of characters. Responsible for the efficient administration of a company, particularly about ensuring compliance with statutory and regulatory requirements.
KEY SKILL
Duties.
Strong verbal and written communication skills
Excellent attention to detail
Analytical skills
Monitoring and Evaluation skills.
Great time management skills.
Contribute to the efficiency of the CEO/Chairman by providing personalized and timely support.
Managing, coordinating and accomplishing necessary assigned tasks and requirements for the office of the CEO.
Synchronize all the task elements and follow up on implementation.
EXPERIENCE
Executive Assistant / Confidential Secretary
Ecobank Nigeria Plc. November 2016 – July 2019
Act as the point of contact among executives, employees, clients and other external partners
Manage information flow in a timely and accurate manner
Act as an office manager by keeping up with personal supply for the CEO’s office.
Manage all information of the CEO both internal and external communication – memos, emails, presentations, reports.
Assessing, managing, and resolving problematic developments and situations.
Building and enhancing the company’s professional public profile and ability to daily drive growth agenda.
Abilities to drive results in a short term leveraging on existing structures driving highest productivity among staff.
Excellent communication, persuasion, negotiation, and presentation skills.
Strong analytical, critical thinking, and problem-solving skills.
Able to excel in high-pressure situations.
Excellent organizational and leadership skills.
Screen and direct phone calls and distribute correspondence for the CEO
Organize and maintain the office filing system
Provide key administrative support as it’s needed optimally in the most efficient manner.
Manage the CEO’s calendars and set up meetings.
Make travel and accommodation arrangements.
Executive Assistant
PCL HOMES. November 2019 – July 2021
Serve as a liaison between the managing broker and clientele
Take notes and deliver messages from phone calls, emails, memos or reports to the broker
Oversee the broker’s schedules, team meetings, and travel arrangements
Input information received about clients through streamlined database management
Complete elementary bookkeeping tasks for the broker
Execute office management tasks such as systematizing office records, and buying office equipment
Adjust to the needs of the real estate office and execute other assistant duties when necessary
EDUCATION
Olabisi Onabanjo University Bsc Business Administration 2020
Olabisi Onabanjo University Diploma Business Administration 2014/2016
Hope Bay Institute Secretarial Studies 2012-2014
Data Point ICT Diploma Desktop and Data Mgt 2012
Ajermomi Ifelodun High School Secondary School 2011
REFERENCE
Available on request