Customer Service Medical Assistant
Resume:
Chavonne Moore
Phoenix AZ.85013
Exceptionally sensitive and dedicated Customer Service Representative Adept at handling a variety of client issues and problems with kindness and professionalism.
Education:
Pima Medical Institute Medical Assistant
Graduated 2010
Emily Griffith Phlebotomy
Graduated 2012
Employment:
February 2016 – Present Direct care staff
Ability 360
Responsibilities:
● An understanding of different clients’ needs
● The specific skills to be of service
● The ability to function well in a home setting
● An understanding of how to manage the day-to-day responsibilities of home
● An understanding of the importance of home safety
● Communication skills necessary to interact with clients
● Confidence in their ability to get the job done
● A commitment to 100-percent client satisfaction
August 2018 – Present
Driver
Circle The City
Responsibilities:
● Map out driving routes ahead of time to determine the most expedient trip.
● Pick up clients from the place and at the time they’ve requested.
● Drive clients to their destinations on time.
● Assist clients as they get into and out of the vehicle.
● Report back to the supervisor when clients have been dropped off at their destination.
September 2015 -February 2016 Customer Service
Target corporate office/ Adecco Staffing
Responsibilities:
● Greet customers warmly and ascertain problem or reason for calling.
● Assist with placement of orders, refunds, or exchanges.
● Take payment information and other pertinent information such as addresses and phone numbers.
August 2011- February 2015
Parker Personal Care Homes Day Program Support
Responsibilities:
• Perform personal care work and support with domestic tasks including cleaning, cooking, feeding.
• Administer medication
• Assist with personal hygiene and toileting/continence management
• Assist with mobility and use of hoist systems when required
• Implement behavior intervention and support programs
• clients in community access activities
July 2009- July 2011
Lucent Technologies Customer Service
Responsibilities:
• Attracts potential customers by answering product and service questions
• Opening customer accounts
• Maintain customer customer records by updating account information
• Resolves product and service problems
• Recommends potential products and service
• Serve customers by providing excellent customer service
Contact this candidate