Travel Agent Relations Specialist

FIROZ PREMANI

Mobile: +91-771*******

Email: ************@*****.***

Chawl No. 43, Room No. 670, Bharat Nagar, Bandra East, Mumbai – 400 051

Professional Summary:

An expert HR executive with proven expertise in implementing the policy and procedure, recruiting and hiring having 8 years

hand on experience. With extensive experience and consummate achievement building multiple best - in class organizations.

Skilled in attracting the most qualified employees and matching them to jobs for which they are well suited. Comprehensive

knowledge on HR competencies, recruitment procedures & policy implementations

HR Skills:

Recruitment Cycle – (All Levels)

Factory Visit

Induction & Orientation

Performance Management

Training & Development

Employment Engagement

Rewards & Recognition (R&R)

HR Operation & IR Activities

Statutory Compliance – PF, ESIC, Challan, Withdrawals etc

Creating Job Descriptions & KRAs

Payroll Management

Leave Management

HR Policy

MIS Report Analysis

PROFESSIONAL EXPERIENCE:

Currently working with American Springs & Pressing Works Pvt Ltd (Manufacturing Companies) – Malad West

01st December 2020 till Present

Designation: Manager – Human Resources

Job Responsibilities:

Recruitment at PAN India (Factory, Branch Office & Head Office).

Employee Life Cycle for Blue Collar and White Collar.

Job Portal (Naukri, LinkedIn, Shine, Monster, Bulk Hiring, Campus Hiring etc)

Conduct Induction for New Joiners at Factory as well as Head Office.

Regular Factory Visit at Both the Location (Tansa, Bilimora).

Processes the plant weekly payroll and administers the attendance policy.

Drafting Company Policy and Vendor Management.

Payroll Management (HRMS Software).

Finalizing Salary Statement before disbursement.

Report Generation such as Payroll, Forecasting of New Joiners, Attrition Rate, F&F Calculation etc.

Statutory Compliance at Factory and Head Office.

Experience in handling labor matters & Mathadi category

Issuing different types of Letter – Offer Letter, Appointment, Warning, Termination, Increment, Promotion etc.

Modifying Company Policy & Procedure like General Office Rules, Discipline, and Standing Instructions at Factory.

Designing KPI & KRA for internal employees.

Preparation of Organization Chart, Hierarchy wise.

Conducting employee engagement programs like R&R, Birthday Email; Condolence Mail; Encouraging participation of

Employees in various Company events.

Grievance handling i.e. Salary issues, Management Issues, Work related issues etc at Factory and Head Office.

Any other Managerial Work Assigned by Management.

Worked with Grand Resource Factory Private Ltd – Andheri West

November 2018 till November 2020

Designation: Manager – Human Resources

Reason: Management Issues.

Job Responsibilities:

Employees Life Cycle i.e. (Blue Collars & White Collars) at PAN India.

Preparation of On-board Induction Plan & coordinate with respective Department’s

Handling Settlements and negotiation with trade union and other investigate matters.

Issuing different types of Letter – Offer Letter, Appointment, Warning, Termination, Increment, Promotion etc.

Designing Company Policy & Procedure like General Office Rules, Discipline etc.

Finalizing Salary Statement before disbursement.

Designing KPI & KRA for internal employees.

Preparation of Organisation Chart, Hierarchy wise.

SPOC of handling statutory Compliance such as UAN Generation, PF, ESIC, Challan etc as per labour law.

Coordinating with accounts departments for payment of Challan before due date.

Client Meeting and daily follow-up from site supervisor regarding Manpower Shortages, Mobilization, Demobilization etc

Site Visit on regular basis @ PAN India in order to control Attrition.

Preparing different types of presentation as per management requirement.

Conducting employee engagement programs like R&R, Birthday Email; Condolence Mail; Encouraging participation of

Employees in various Company events.

Grievance handling i.e. Salary issues, Management Issues, Work related issues etc.

Designing 360 degree Performance Appraisal System for employees.

F&F Process as per company standard and procedure.

Worked with 3S Integrated Facility Management Pvt Ltd

January 2017 till November 2018

Designation: Manager – Human Resources

Reason: Better Prospect.

Job Responsibilities:

Completing Pre & Post Joining Formality & Documentations of New Joiner’s at Pan India

Preparation of On-board Induction Plan & coordinate with respective Department’s

Modifying company policy and procedure.

Preparing different types of presentation as per management requirement.

Conducting employee engagement programs like Birthday Email; Condolence Mail; Encouraging participation of

Employees in various Company events.

Daily email communication with PAN India and solving their queries.

Handle Front Desk (EPBAX Line, TATA Line, MTNL etc

Statutory compliance like PF, ESIC, PT calculation as per law.

Coordinate with all the functional heads in collating, compiling and analysing the information which assists General

Manager in-day to day activities.

Preparing various letters like Warning letter/Memo, Termination letter, Experience letter, Relieving letter, Salary

Certificate, Bank Letters, Appreciation Certificate with their Letters.

Issuing all types of Letter such as Offer Letter, Appointment Letter along with Salary Compensation, Warning Letters,

Termination Letter, and Reliving & Experience.

Generating different types of monthly MIS reports like attendance leave status report & payroll, hierarchy

Handling Attendance & Payroll for Pan India staff for more than 3500 plus employees.

Preparation of MIS Reports such as New Joiner’s, Vacant Position’s, Attrition Report etc.

Procedure of FNF as per Company Standard & Policy. Conducting Exit Interview for Left Employees.

Handling Employee Grievances.

Skip Level Meeting with employee’s one to one

Worked with Jaddarah Workforce Services (Saudi Arabia)

February 2016 till 03rd November, 2016

Designation: HR Coordinator / Employee Relations Specialist.

Job Responsibilities:

1. Leave Management:

Collecting and reconciling vacation information of all employees on periodic basis. Collating and forwarding all employees

vacations balance statement to management and concern department/ section or individual after identifying discrepancies

between actual leaves quota and availed leaves records. Validating independently leave applications in light of established

policies. Coordinating in all phases of leave application process by providing extensive follow-ups. Coordinating with relevant

department/ section or individual for exit & re-entry visa followed by air travel agent for ticketing. Sharing and record keeping of

all information regarding departure and arrival of employee to all relevant and concerned department/ section or individual for

necessary arrangements.

2. Visa Process:

Arranging all types of Visa i.e. Single Exit/ Re- Entry Visa, Final Exit or Visit Visa for an employee’s. Tracking information about

Visa Expiry and inform accordingly to concerned department for necessary action.

3. Business Travel:

Receiving approved business travel requests from concern department/ section or individual. Coordinating with relevant

department/ section or individual for exit & re-entry visa followed by air travel agent for ticketing. Sharing and record keeping of

all information regarding departure and arrival of employee to all relevant and concerned department/ section or individual for

necessary arrangements.

4. HR Letters:

Issuing all types of Letters which employees are requesting or getting account opening and salary letters endorsed.

5. Employee Separation:

Receiving approved employee resignation/ contract termination contract notification from relevant department/ section or

individual. Ensuring completion of all employee exit forms and checklists. Scheduling exit interviews (if applicable). Reviewing

employee records to determine whether any special agreements exist with the company. Determining any employee

indebtedness to the company.

6. Absconding Employees:

Checking regularly list of absconding employees from Oracle. Inform the concerned department Head to impose Huroob on

employee appearing in absconding list. Terminate the employee from Oracle after Huroob is imposed. Receiving and forwarding

request of employee removal from Huroob. Forwarding amount incurred in case of removing employee from Huroob to relevant

department/ section or individual for deduction from employee’s salary or invoicing. Restoring terminated employee if removed

from Huroob.

Worked with Vivek Bhole Architects Pvt Ltd (Andheri)

Sept 2013 till12th Jan 2016

Designation: HR Executive

Job Responsibilities:

Recruitment

Salary & Compensation

Employee Performance Management

Leave Management System

Statutory Compliance

Motivating and Team Development:

Training of Team Members

Separation Formalities

WORKED WITH TRINITY PLACEMENT AGENCY – Recruiter (Oct 2012 - Sept 2013)

SUTHERLAND GLOBAL SERVICES – Sr. C.S.A (Oct 2011 – Sept 2012)

SITEL INDIA PVT LTD - Customer Service Agent (May 2010 – Aug 2011)

WNS GLOBAL SERVICE - Customer Service Agent (June 2008 – Apr 2010)

INFOVISION PVT LTD: Airline Process - C.S .E (Apr 2006 – May 2008)

ANDROMEDIA MARKETING PVT LTD: C.S.E (Feb 2003 – Mar 2006)

ABLE DEVELOPMENT CENTRE: Special Education – Faculty (July 2002 – Feb 2003)

ACADEMIC QUALIFICATIONS

Bachelors in Commerce Burhani College of Arts & Commerce- Mumbai

MBA/PGDBM – Welingkar Institute of Management

Computer Proficiency:

Expert in Hardware & Software

Complete Technical Knowledge in computer as well as ISP Knowledge

Platforms: Windows 98 SE/Me/XP, Windows NT, Windows 2000

Other Applications: MS Word, Excel (VLOOKUP, Pivot Table etc.), Power Point, Outlook.

Expert in Bio Metric in calculating Attendance of an employee’s.

ACHIEVEMENT:

Successfully completed training of Spine Payroll on July 2014

Educational Mark-Sheets & Employment Verification certified by Times Jobs.

Technical Certificate

Awarded with Alpha – Beta Certificate

PERSONAL DETAILS

Date of Birth: 06 Oct 1981

Passport Expiry: 2023

Nationality: Indian

Reference: Available upon Request

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