Office Manager Pharmacy Technician
Resume:
Rania Watha
Office manager
Utica, MI *****
*****.*****@*****.***
Work Experience
Office Manager
February 2020 to Present
Office manager administered daily operations to ensure policies were adhered to and understand by sales staff . Cultivated strong business relationships with customers to drive business developments. Planned and executed floor merchandising initiatives in collaboration with merchandise management . Managed operational costs by spearheading inventory control and leading shipping department activities as well as setting wage targets . Administered financial process including accounts payroll /accounts receivable, managing accounting office and updating customers service files. Pharmacy Tech
Microsoft - Utica, MI
January 2019 to December 2020
Verify patient insurance and process claims, investigate and quickly resolve patient billing and insurance and concerns, Microsoft Excel, Medical Terminology, Count, measure and compound prescriptions, apply labels, and verify accuracy with the pharmacist prior to dispensing .Quickly and professionally greet customers at counter and drive through window and high volume of phone calls from customers and physicians, Hippa compliance, payment processing, problem solving, time management, inventory control, working on cash register and handling cash, and counting the cash trays at the end of the day Activity Director
Regency Manor Assisted Living - Township, Michigan April 2018 to November 2019
Planned the monthly calendar of activities.
Performed assessments on activity programs to determine what specific activities were suitable. Planned, implemented and evaluated activities for and much more. Arranged outings as part of the recreational program, including going to shopping, movies, and restaurants and much more.
Drafted budgets for programs and ordered materials that were needed for certain activities. that help for the activities for the residents like fundraising bake sale, balloon raffle, garage sale and much more to help in the activities
Communicated with vendors regarding back order availability, future inventory and special orders. Determined customer needs by asking relevant questions and listening actively to the responses. Cook
Sodexo Company Marvin And Betty Danto
September 2015 to May 2017
Cooked and served food and meals in accordance with planned menus, diet plans, recipes, portions, temperature control procedures and facility policies. Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
Ensured all staff understood expectations and parameters of kitchen goals and daily kitchen work. Comprehensive knowledge of food and catering trends Properly wrapped, boxed, and weighed bakery department products. Ensured personnel safety, kitchen sanitation and proper food handling or storage. Mixed dough, scaled breads and cakes, fried doughnuts and performed all baking duties. Maintained smooth and timely operations in preparation and delivery of meals and kitchen sanitation. Office Manager
MILE FOODS - Detroit, MI
May 2008 to February 2013
Hired, managed, developed and trained staff, developed and monitored goals, conducted performance reviews and administered salaries for the staff.
Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification. Developed a manual providing information on community resources across the county available to families and children.
Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of office personnel and activities. Compared vendor prices to ensure optimal savings.
Oversaw office inventory activities, including ordering and requisitions, stocking, and shipment receiving. Prepared vendor invoices and processed incoming payments. Solved problems timely and effectively, ensuring customer satisfaction. Handled all incoming business and client requests for information. Optimized organizational systems for payment collections, accounts payable/receivable, deposits and recordkeeping.
Coordinated special projects and managed schedules. Streamlined office operations by computerizing activities, managing customer communications, scheduling payments and tracking records and documents. Education
High School Diploma
Pershing High School - Detroit, MI
1989
Skills
• Budgeting
• Cash management
• Event planning
• Organizational skills
• Sales goals
• Team building
• Strategic sales
• Detail-oriented
• Goal-oriented
• Problem solver
• Team player
• Cash handling
• Natural
• Office Experience
• Medical Office Experience
• Customer Service
• Assisted Living
• Excel
• Microsoft Word
• Microsoft Office
• Billing
• Word
• Typing
• compounding
• Outlook
• Data Entry
• Pharmacy
• Inventory Organizational skills Consistently meets sales goals Event planning experience Planning and organization Coordinated Team building expertise Understanding of budgeting Proficient in cash management Creative problem solver Active listening skills Strong conflict resolution skills Goal- oriented Natural leader Strong interpersonal skills Strategic sales knowledge Cash handling and management Detail-oriented Motivated team player
• Sales
• Eaglesoft
Certifications and Licenses
PTCB Certification
Pharmacy Technician Certification
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