Customer Service Management Assistant

816-***-**** **** Agnes Kansas City,Naylean,Slaughter

Profile

I am a dedicated individual who has an ambition to succeed in any given environment. I have extensive

experience in the Records Management & Customer Service industries, I love to learn, and am always up to a challenge whatever the situation. I get along well with others, but also am comfortable working on my own. I am seeking an entry level position where I can develop and excel while giving my best to an employer. Experience 09/2014 – 04/2015 Creative Support LLC Kansas City, MO. Home Health Aide Assist Clients with household duties.

Transport clients daily to appointments, work, shopping, etc.

Supervised clients with their daily medication.

02/2014 – 08/2014 Pride Dry Cleaners Kansas City, MO. Dry Cleaning Attendant Cash handling

Customer Service

Prep clothes, store maintenance- including opening and closing store. 06/2011 – 07/2012 Med4Home Kansas City, MO. Customer Service Rep Assist inbound callers with prescription refill orders.

Some contact with doctor’s offices for prescription and form renewals

Closed accounts as needed, track packages, special orders, recall packages

Verify insurance.

01/2008 – 06/2011 Plaza Ford Ideal Kansas City, MO. Dry Cleaning Attendant Cash handling

Customer Service

Prep clothes, store maintenance- including opening and closing store. 10/2006 – 04/2007 Accent Marketing Kansas City, MO. Customer Service Rep. Inbound/outbound customer service.

Assist customers with billing inquires and disputes- including credits and adjustments to account. Outbound sales and contract renewal. 10/2005 – 01/2006 Snelling Personnel Kansas City, MO. Temporary Contractor Internal and external customer service. Data entry.

Bar code scanning and mail sorting.

01/2002 – 07/2002 Aquila, Inc. Kansas City, MO. Record Management Assistant Internal customer service.

Prep, scan, and index documents company wide.

Manage on and offsite storage.

09/2001 – 01/2002 ProStaff Kansas City, MO. Temporary Contractor Prep, scan, and index documents. Internal customer service. Fax, copy, data entry, and other duties upon request.

Education 1995 Southwest High School Kansas City, MO. References

References available upon request.

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