Key Account Manager

Cover Letter

Est. Vodafone Albania,

I am writing in order to submit my application for the position of Business Sales Account Executive. As you can see from my CV, I am currently based in Piedmont, Italy, moving to Albania within next 6 months, or before being involved in an interesting project. In my previous work experiences, both as a freelance and as an employee, I have participated in commercial initiatives, mostly in the pre-sales phase; in the subsequent phases I managed the relationship with the customer, up to the conclusion of the orders and in post-sales I supervised the monitoring of customers satisfaction and the management of complaints. I am currently Key Account Manager for PPG client in the north-west area, so in addition to specifically managing the client on the Quattordio site (the most important production plant in Italy, and one of the best on european level), I take care of development on the entire north-west area. Although I do not have a technical curriculum studiorum, having worked for many years within CAE companies in the Turin area, I have developed a technical mindset. I also acquired and developed economic, managerial and project management skills. I believe I am a person who works independently, in harmony with the team, inclined to listen, result- oriented, with a high level of verbal communication, skilled negotiator and respectful of the timing assigned to me.

I am available to guarantee elasticity and flexibility in the performance of the work activity. Thanking you in advance for your attention to reading my cover letter and the enclosed CV, I make myself available for an interview.

Best regards

Leonardo Stirparo

Fubine M.to, on 4th Feb. 2022

Curriculum vitae

PERSONAL DATA

Name and Surname: LEONARDO STIRPARO

Address: Via per Felizzano, 9/c Fubine M.to – AL - (Italy) Telephone number: +39-377-*******

E-mail: ********.********@*****.***

Citizenship: Italian

WORK EXPERIENCES as freelance

From 1998 to 2019 Business consultant/advisor as freelance and/or under contracts in the following fields: BUSINESS DEVELOPMENT - Evaluation of marketing opportunities and target markets; business intelligence about customers and competitors; the leads/prospects generation for potential sales (CRM and tools based on "virtual intelligence"); follow-up of sales activities; creation of "ad hoc" or strategic partnerships on international level.

CORPORATE LEGAL ADVICE - protection of legal interests (assets and others), prevention and / or management of disputes, creation of contractual templates, preliminary legal advice (assessment of legal impacts before making the choice). IMPLEMENTATION OF MANAGEMENT SYSTEMS ACCORDING TO THE ISO/BS STANDARDS - ISO 9001 - Quality management system, ISO 14001 - Environmental management system, BS OHSAS 18001 - Occupational Health and safety management system - ISO 50001 Energy management system.

Soon I will start a master in the subject of ISO 45001. OCCUPATIONAL HEALTH AND SAFETY - Support for compliance with all mandatory requirements (regulations at all levels) and development of a proactive attitude regarding safety for employees and visitors; drafting of essential and appropriate documentation. FINANCE AND BUSINESS CONTROLLING - Business plan, Feasibility plans; Innovative and non-innovative start-ups; Budget and Deviations analysis; Procedures for accessing bank credit and requests for subsidized contribution; Financial planning and cash flow analysis; Dynamic what/if simulations; balance sheet analysis by ratios Break Even Point; Basel 3, MCC and others credit rating for customers and suppliers. WORK EXPERIENCES as employee

From 2021 to today KAM (Key Account Manager) Rekeep S.p.A. c / o PPG Quattordio North West Area Management of several global service contracts relating to facility management activities and PPG Industries development manager in the north- west area.

Economic management and operational organization of Logistics & Handling activities, reception/security service, hygiene, maintenance of green areas and waste disposal.

Technical / economic management of the various PPG sites in the north-west area Preparation and analysis of IT processes in the start-up phase. Drafting of technical analyses, reports for economic and performance control, Budget analysis, income statement / profit for the year. Presentations of new proposals and project management. From 2020 to 2021 Contract Manager Rekeep S.p.A. c / o Michelin Cuneo Rekeep representative / contact person, Michelin's unique interface (SPOC) responsible for the correct execution of the contract. High-level criticality management. Full decision-making autonomy. Improvement of service levels and cost reduction / control. Project management and continuous improvement. Line manager of about 300 people. From 2014 to 2016 CFO at Kite Group Srl

Coordination and supervision of all accounting (general / analytic accounting), tax and budgeting processing, company financial management

(business controlling and cash flow analysis).

Business lawyer, successfully completing and preventing potential disputes. I took care of the drafting of all the contractual templates necessary for the company (general terms and conditions, confidentiality agreements, privacy forms, customer satisfaction questionnaire, complaints/suggestions management).

New initiatives by introducing innovative tools (at least for the company context), as well as business development, such as:

HRMS (Humane Resources Management System) a tailor-made solution;

Adoption of the Company Ethic code and the IT code

Drafting of the company DVR (H&S Risk Assessment);

Starting of procedures in order to achieve ISO 9001/2015 certification;

Project management activities on important works;

Risk assessment model to examine all the risk factors relating to each activity;

Introduction of CRM and ERP tools;

From 2011 to 2014 Facility manager at Diageo (Santa Vittoria d’Alba plant) Cross-cutting functions, wide managerial and decision-making autonomy about Curriculum vitae

Procurement (selection of suppliers for facilities, issuing of purchase orders, supplier audits, ongoing supplier assessment, etc.); Administration, finance & control (budgeting processing, management control, feasibility studies for new initiatives, supplier payment authorization, suppliers complaint issuing);

SPoC for all Diageo users (management and authorization of all requests relating to facility services); QoS (quality of service, control of all the services under my responsibility, surveys on user satisfaction):

Security & reception

Management of external duties

Car fleet management

Diageo’s Gym management

Hospitality service management

Real estate asset management

Cleaning, Consumables management, Disinfestation (SLA compliance control, planning extraordinary or out-of-specification activities, daily monitoring of services, managing interference with other operators);

Company canteen service (taking charge and management of special requests, taking charge and management of guests / Diageo users, organization of culinary thematic events, daily control of the service, nutritional consultancy programs);

Stationery management (centralization of purchases, storage, data tracking, recycling of usable stationery, destruction of stationery, storage of confidential documentation);

Ordinary and extraordinary maintenance (selection of contracts and management of suppliers of: mechanical maintenance, electrical maintenance, hydraulic maintenance, maintenance of elevators, building maintenance). This topic was not on the scope, but I often cooperated with Diageo’s managers and with the Engineering dept. Director; From 2009 to 2011 Administration Manager at Prompt Engineering Srl Coordination and supervision of the active / passive cycle, patty cash booking (Bank/cash), personnel administration, financial analysis (ex post), company legal advice.

EDUCATION

1998 Bachelor's degree in law - University of Rome “La Sapienza” (20/10/1998) 2002 Qualification to practice the lawyer activity (11/02/2002) 2002 Registration in the credit broker professional register held by U.I.C. (Ufficio Italiano dei Cambi): n 13894 (27/03/2002);

2016/2017 Frequency with profit of Master on IMS (Integrated management system): Quality, Environmental, Energy and OHS. I gained qualification as lead auditor in Padova (Istum); 2017 Registration in the OIV (Organismo Indipendente di Valutazione – An entity belonging to the presidency of the council of ministers that deals with performance evaluation) 2428

(03/10/2017)

TRAINING COURSES WITH AND WITHOUT CERTIFICATION & SEMINARS

Successful attendance of the following course: "Accounting, budget analysis and management control" (48 hours + 52 hours of self- training)

Lead Auditor and design consultant for QMS according to Iso 9001: 2015, EMS according to Iso 14001: 2015 and HSMS according to OHSAS 18001: 2007

Auditor and design consultant for Energy MS in accordance with ISO 50001: 2011

High management Master in Integrated Management Systems for Quality, Environment, Energy and Safety (100 hours)

R.S.P.P. (Responsible for the protection and prevention service – in H&S);

Use of HiQube (by Altair) and Luna decision (by Hicare) software for Business Intelligence;

Use of Superoffice CRM software (by Superoffice);

Use of Trendnet ERP software (by Trendnet);

Use of GeaNet EPR software (by GeaNet);

Use of TopValue software (by Net Consulting) for strategic consulting and planning;

Seminar on " Inserimento e reinserimento over 45 nel mondo del lavoro" by the Ferrero Alba Foundation;

Use of JD Edwards Oracle software;

"Health & safety in accordance with UK Standards"; PERSONAL SOFT AND HARD SKILLS

Thanks to my personal and professional experiences, I have acquired skills in team management, an excellent attitude to leadership, providing with a high performance, team building.

I believe I am Results driven, in line with timing and budget, managing problems and unexpected events in the best possible way, and in complete decision-making and coordination autonomy. I am also a person who likes to maintain excellent interpersonal relationships, trying to keep them lasting over time.

LANGUAGES SKILLS

Mother tongue: Italian

Foreign languages: English (Fluent - daily professional use - C1 self-assessment) Curriculum vitae

Croatian (Intermediate - daily professional use - B2 self-assessment) Serbian (Intermediate - daily professional use - B2 self-assessment) Spanish (sufficient - sporadic use - B1 self-assessment) German (beginner - sporadic use – A2 self-assessment) Slovenian (Basic – daily use – B1 self-assessment) IT SKILLS

Microsoft Office suite - daily working use

Acrobat reader - daily working use

Superoffice CRM - daily working use

Trendnet ERP - daily working use

Winfatt - daily working use

TopValue - monthly working use

JD Edwards Oracle - sporadic use

GISI – a software for cleaning management - sporadic use

Cer Tus GSL for H&S management - sporadic use

Corporate Jurist a tool for Company-law management - sporadic use

Pormeteo a tool for maintenance program management- sporadic use

System Consulting - sporadic use

IVO Operator - daily working use

Operative systems: Windows 10 (and earlier) - daily working use

Internet: Mozilla Firefox,Explorer, Chrome, Safari - daily working use

Search engines: Google and others - daily working use Pursuant to Legislative Decree 196/2003 (regarding the protection of "privacy") and subsequent amendments, I give my consent to the processing of personal data contained herein.

Fubine M.to, on 4th Feb. 2022

LEONARDO STIRPARO

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