Sales Consultant Director

Ms. Jodi Muller

Sandton, Gauteng

Email Address: *************@*****.***

Cell: 060-***-****

As a young ambitious woman with a formal back-round in marketing, paired with my success in retail and digital sales, I have a passion for consumer related experiences with an eager nature to always learn more! I possess strong written and verbal communication skills and consider myself as a motivated self starter with experiences in Marketing and Customer relations, I have a proven ability to work in difficult and high pressure situations and to achieve organization as well as my own personal goals. I consider myself to have extensive skill in managing administration with high organizational abilities with persistence to always get the work done. Fluent in both English and Afrikaans verbally and in literacy. Work Experience:

Executive Sales Consultant

One Plan Insurance- Sandton, 2021 – Present

Responsibilities:

Punctuality and responsibility in all tasks and duties attended to

Diligent

Achieved 350 minutes of call time per day a per PBX requirements

Achieve Target conversion ratios as per One Plan Standards

Completion of accurate and timely sales administration records

Submission to manager of all relevant reports, paperwork and updates on all sales activity

Ensuring additional responsibilities are completed as per business requirements

Compliance with company policies, and procedures

Compliance with business operation procedures

Maintenance of sales records for all existing and prospective accounts on Oneplan It systems

Ensuring current consumer portfolio is satisfied and all premiums are collected within the acceptable parameters (Average Collection Date)

Sales transactions done is accordance with legislative and company standards

Leading One Plan Pet WhatsApp Campaign (Newly Launched)

Digitally guiding clients through sign up processes

Options given on best suited product/plan option and what would meet their Pets/s needs / wants

Providing clients with tools to complete their sign up process via The One Plan website through newly designed WhatsApp campaign

Client interaction and relationship building

Online presence to ensure clients have a good understanding of products purchased

Guiding clients an offering comprehensive cover with the best competitive premiums

Ensuring prospect clients have been contacted in manor requested

Ensuring current policy holders have been assisted accordingly to every query/ question or claim submission.

Ensuring client satisfaction

Digital Sales Consultant

Dotsure.co.za – George, 2019 -2021

Responsibilities:

As a Sales Consultant I understand the product benefits as well as advantages and prepare strategies according to the sales execution and execute those strategies at a right time while quoting the client.

I ensure the sales pitch is positive and always geared up for the challenge.

I make it my goal to find out what the customer requirements and needs are before product selection as well as introduction to penetrate sales in that specific area.

Converting client leads to sales, I achieve this through good and clear communication as well as follow-ups selected by clients.

Monitoring the situation of the market, ups and down, finding out the competitors, latest innovation of the products.

Complete understanding of the product.

Contacting potential customers via telephone and e-mail.

Working to KPI’s and revenue targets as set by the sales director.

Arranging meetings with prospects in order to demonstrate and sell potential products.

Negotiating prices with potential customers.

Identifying opportunities for new business within the market.

Paying attention to competitors and their activities within the industry.

Building long term relationships with new and existing customers.

Ensuring all administration is completed effectively.

Working closely with other departments and finding opportunities.

Proven ability to drive sales and generate new business.

Relevant industry experience.

Confident and experienced negotiator able to drive revenue and objection handle potential clients effectively.

Ambitious and driven personality with a hunger for success.

Meeting set targets set by the Digital sales consultant herself.

Team Player

Driven

Retail Manager

Perfect Perfume - George, 2018 – 2019

Responsibilities:

Strong knowledge of notes and ingredients that compose fragrances.

Monitor floor stock and replenish merchandise.

Maintenance of retail display for the assurance of highest level of organization and presentation achieved.

Overseeing pricing.

Maximising profitability by setting targets as well as meeting targets sales.

Maintaining product knowledge of all products sold within the store such as, Perfume notes, how to choose the perfect sunglasses for your face type as well as make-up and make-up application techniques through training.

Develop and maintain a loyal clientele.

Management of currency and transactions.

Open and Close registers.

Provide personalized service by consultatively suggesting products that meet customers’ needs.

Performance of complimentary makeovers in order to showcase what the products are capable of.

Ordering and managing inventory.

Help carry out the directives of the owner.

Promoter

Silver Fox Promotions – George, 2010. Part time job while still attending school Responsibilities:

Promoting products and events at various retail outlets.

Responsible for demonstration of features and products for potential clients.

Distribution of products samples, brochures, flyers to source new sales opportunities.

Creation of a positive image to lead consumers to promoted products.

Identifying interest and understand customers’ needs and requirements. Education:

Class of Business Certificate: (Insurance 2020)

- Short Term insurance

- Long Term insurance

- Commercial lines

College Education:

South Cape College - Level 4 National Certificate (2011- 2015) Subjects:

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

Microsoft Access

New Venture Creation

Advertising & Promotions

Marketing

Marketing Communication

College Education:

Boston Business College Higher Certificate Marketing Practise (2016-2017) Subjects:

Computer Literacy 1

Computer Literacy 2

Marketing Management

Entrepreneurship

Brand Management

Event Management

Media Law

Sales and Promotion practise

Business Communication

Work Integrated Learning

Personal Growth:

The Art of Make-Up Certificate (2019)

Curriculum:

Skin Analysis

Eyebrow shaping

Tools of the trade

Hygiene and sterilization

Colour theory

Corrective make-Up

Day Make-Up

Evening Make _up

Bridal Make – Up

Mature Skin Make – Up

Make – Up for Woman of colour

Photographic Make- Up

Fashion Make – Up

Personal Attributes:

Hard-working

Positive and Friendly attitude

Honest

Focused on given tasks

Integrity

Patient

Respect for co-workers and leaders

Problem solving skills

Self -Motivated

Excellent communication and interpersonal skills

A Hunter's Mentality

Discipline to Follow Up

Intelligence, Personality and Drive

Resilience

Empathy

Existing Relationships and Product Knowledge

People Skills

Tenacity

Confidence

Key Skills:

Numeracy and analytical ability

Creativity and imagination

Management

Drive and ambition

Organisational ability

Understanding new information or materials by studying and working with them

Working quickly and accurately in time pressured conditions

Excellence in make-up blending and make-up application using ostentatious products

High levels of enthusiasm and energy

Goal Driven

Product Knowledge

Strategic Prospecting Skills

Rapport Building on the Call

Buyer-Seller Agreement

Active Listening

Communication

Qualification Questioning

Time Management

Objection Prevention

Objection Handling

Closing Techniques

Post-Sale Relationship Management

Personal Information:

DOB: 4 October 1994

Race: Coloured

Sex: Female

ID:941********

Dependants: None

Marital Status: Single

Health: Good

License: Yes

References:

One Plan.co.za:

Ronald Govender (Sales Manager)

Tel: 067-***-**** / 067-***-****

E-mail: ******.*@*******.**.**

Dotsure.co.za:

Warren Woolley (Direct Manager)

Tel: 072-***-****

E-mail: ******@*******.**.**

Perfect Perfume:

Mariana Fraser van Der Merwe (Owner)

Tel: 082-***-****

E-mail: ********.******@*****.***

Silver Fox Promotions:

Shannon Smith (Owner)

Tel: 082-***-****

E-mail: *******.**********@*****.***

Contact this candidate