Maresa Peralta
Qualifications:
Highly dependable and hardworking
Fluent in English and Spanish
Great organizational skills needed to multitask and maintain order
Proficient computer skills, especially MS Office
Translation skills from one language to another, both written and oral
Friendly customer service in person and over the phone
Able to work well independently or as part of a team
Strong desire to learn and acquire new skills
Education:
Marshall High School, 2008-2010
Wiley College, Associates in Criminal Justice 2010-2012
Wiley College, Bachelors in Criminal Justice Administration 2012-2014
Work Experience:
Wiley College 2011-2012
Assistant to the Administrative Secretary and Data Base Manager.
Maintained filing systems under the instruction of the superior officer.
Handle incoming and outgoing calls
Net Health Marshall WIC 2012- 2015
Nutrition Assistant
• Determined WIC applicant/participant eligibility.
• Notified WIC participants by phone or mail regarding appointments and information required for program participation.
• Maintained appointment schedules and WIC site supplies.
• Assisted new and continuing clients with completion of WIC enrollment, certification, and recertification;
• Weighed and measured women, infants, and children.
Checked iron for women and children(Finger Prick)
• Assisted in documentation of nutrition education activities.
• Answered telephone, greeted visitors, filed client information, and completed other general office functions as assigned.
• Issued WIC vouchers to eligible participants following established rules, regulations and procedures.
• Referred participants to a Certified Lactation Counselor/Nutritionist/Breastfeeding Coordinator to conduct a complete assessment during prenatal and postpartum period.
• Explained procedures for card usage in stores to participants.
• Referred reported grocer offenses and/or problems to supervisory staff.
• Utilized bilingual translation skills in translating for non-English speaking participants.
Attorneys Insurance Marketplace July 2016- January2018
Answered telephones and gave information to callers, took messages, and transferred calls to appropriate individuals.
Completed forms in accordance with company procedures.
Greeted visitors and callers, handled their inquiries, and directed them to the appropriate persons according to their needs.
Mailed office material, and other information.
Made copies of correspondence and other printed material.
Opened, read, route, and distributed incoming mail and other material, and prepared answers to routine letters.
Maintained paper and filing systems for records, correspondence, and other material.
Learned to operate new office technologies as they are developed and implemented.
Operated office equipment such as fax machines, copiers, phone system, and use computers.
Net Health Marshall WIC March 2019 – September 2019
(Temporary Position)
Nutrition Assistant
• Determined WIC applicant/participant eligibility.
• Notified WIC participants by phone or mail regarding appointments and information required for program participation.
• Maintained appointment schedules and WIC site supplies.
• Assisted new and continuing clients with completion of WIC enrollment, certification, and recertification;
• Weighed and measured women, infants, and children.
Checked iron for women and children(Finger Prick)
• Assisted in documentation of nutrition education activities.
• Answered telephone, greeted visitors, filed client information, and completed other general office functions as assigned.
• Issued WIC vouchers to eligible participants following established rules, regulations and procedures.
• Referred participants to a Certified Lactation Counselor/Nutritionist/Breastfeeding Coordinator to conduct a complete assessment during prenatal and postpartum period.
• Explained procedures for card usage in stores to participants.
• Referred reported grocer offenses and/or problems to supervisory staff.
• Utilized bilingual translation skills in translating for non-English speaking participants.
Attorneys Insurance Marketplace September 2019 – September 2021
Answered telephones and gave information to callers, took messages, and transferred calls to appropriate individuals.
Completed forms in accordance with company procedures.
Greeted visitors and callers, handled their inquiries, and directed them to the appropriate persons according to their needs.
Mailed office material, and other information.
Made copies of correspondence and other printed material.
Opened, read, route, and distributed incoming mail and other material, and prepared answers to routine letters.
Maintained paper and filing systems for records, correspondence, and other material.
Learned to operate new office technologies as they are developed and implemented.
Operated office equipment such as fax machines, copiers, phone system, and use computers.