Customer Service
Resume:
Nana Appiah
Bronx, NY *****
*************@*****.***
SKILLS
● Meal and snack preparation
● Light housekeeping
● Social integration
● Manage behaviors
● Childhood development
● Prepare nutritious foods
● Maintain safety
● Plan activities
● Personal hygiene
● Organization
● Verbal communication
● Training
● Microsoft(word, powerpoint, excel)
● Multitasking
● Critical thinking
● Credit and cash transactions
● ID verification
● Merchandising
● Confident and positive attitude
EXPERIENCE
Company Name, Location - summer job
July 2018 - August 2018
● Volunteered for and tackled new assignments and tasks to ease staff member burden.
● Assisted team members and managers with tasks to maintain productivity and meet project milestones.
● Addressed concerns quickly to avoid lasting issues.
● Followed established guidelines and procedures.
● Maintained a good working relationship with co-workers and management.
● Reviewed activities regularly to identify opportunities for improvement.
● Utilized downtime to perform routine tasks, preventing service delays.
● Completed all assigned tasks prior to shift end. Company Name, Location - babysitting
June 2016 - present
● Kept toys and play areas neat, clean, and organized.
● Conducted fun, engaging, and age-appropriate activities.
● Maintained cleanliness in the kitchen, bedroom, and bathroom areas.
● Monitored and interacted with children and cleaned up after activities and meals.
● Provided constant presence for children's safety.
● Changed diapers of infants and toddlers and put children down for naps.
● Monitored and supervised children at play at the park and at home.
● Prepared food and fed children lunch and snacks.
● Modeled appropriate social behaviors, immersed the children in other cultures and encouraged the development of diverse relationships.
● Rotated appropriate toys to maintain the child’s interest in play. Company Name, Location- Marshalls, 225th Broadway, River plaza April 18th, 2021- Present
● Responsible retail professional with excellent sales, service and interpersonal skills.
● Committed to making every customer feel welcome and assisting with any need.
● Advanced knowledge of fashion trends and popular looks.
● Customer-focused Retail Associate with solid understanding of retail dynamics, marketing and customer service.
● Offering 8 months of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations.
● Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.
EDUCATION
School Name, Location - Borough of Manhattan Community College-New york, US ( undergraduate)
September 2019 - present
● GPA 2.6.
● Member of Health and Wellness club.
● Major- Community Health
● Nursing
AWARDS
● High school diploma(1)
● Honor Roll(1)
● Perfect Attendance(15)
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