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Airtel Customer Service

Location:
Lagos, Nigeria
Salary:
200000
Posted:
February 08, 2022

Contact this candidate

Resume:

OLUWASEYI A. SANUSI

Address: No **, Ayesan Street, Ibadan road, Ijebu Ode, Ogun State.

Tel: 070********,080********. E-mail: adp57c@r.postjobfree.com

Sales Operation I Goal oriented I Influencer I Customer Service I Analytics

Personal Summary

Results driven, committed and articulate sales and marketing executive with high level of customer commitment. Multi-skilled with the ability to plan & manage different teams to timely respond to customer demands whilst and maintaining & developing existing and new customers through ethical sales methods and consistent high customer service. Possessing a good team spirit, deadline orientated and having the ability to succeed in a demanding sales and marketing environment.

Areas of Expertise

Retail Expert

Key Account management

Distribution Channel Management

Customer Service Management

Team Relationship Management

Sales Channel Management

Marketing Management

Effective Communicator

Team Work

Innovative and Creativity

Accomplishments

The only Market Impact Executive with a consistent performance in Q2 2018 and Q2 2019 within Odogbolu Business Area– AIRTEL NIGERIA

Developed a totally declined territory in 2018 –AIRTEL NIGERIA

Developed the activation growth and decrement of ODOGBOLU BUSINESS AREA to about 106% earned me a position of a Market Impact Executive. –AIRTEL NIGERIA

Career History

2015: Till Date

Company: Mobile Telecommunication Network (AIRTEL)

Post: Market Impact Executive

Manage and Develop sales and distribution relationship

Act as a bridge between the company and customers

Act as an Airtel Brand Ambassador

Increase sales/activations and product penetration

Management of third party partners and agency

Market and customer Intelligence, Market and Competition activities and analysis.

Performance management. Target allocation and communication across Trade Partners and SR Agents in assigned territory.

Manage brand visibility within the assigned territory

Training support/increase product knowledge

Train sim registration agents [SRAs] on sim registration, swap, 4G upgrade and Airtel mobile money in line with “look of success”

Implement customer driven activities (product launches, town storms etc.) in assigned territory

Education

2019 Federal University of Agriculture M.Sc. (Animal Science)

Abeokuta, Ogun State

2014 Federal University of Agriculture B.Sc. (Animal Science)

Abeokuta, Ogun State

Hobbies

Reading

Surfing the Internet

Research

Negotiating

Selling

Referees

Mr. A. O Oladipupo

Mr. Pelumi Adeyeye

Airtel Sales Manager

Area Sales Manager

Airtel Networks Nigeria

Airtel Networks Ltd

Odogbolu, Ogun State

Ogun State

080********

080********

adp57c@r.postjobfree.com

adp57c@r.postjobfree.com



Contact this candidate