Good telephone etiquette Multi-tasking ability Cleaning procedures
Resume:
Jasmine Varner
Louisville, Kentucky 40220
********@*****.***
SKILLS
● Good telephone etiquette
● Multi-tasking ability
● Cleaning procedures
● Adaptability
● Quick Learner
● Accurate money handling
● Customer service
● Friendly manner
● Personable
● Attention to detail
● Strong Worth Ethic
EXPERIENCE
JADE Boutique, 163 Birdland Dr, Bowling Green, KY 42104 - Owner MAY 2021-PRESENT
● Engaged positively with each customer, providing professional and polite support for sales and service needs.
● Managed and processed customer payments made by credit and debit cards as well as cash and provided correct change if applicable.
● Answered questions from customers that came in through the company's online chat feature.
● Used various skills to resolve problems in reasonable amount of time.
● Monitored customer issues to deliver the best resolution course, following steps involved for appropriate procedures. United Parcel Service, 911 Grade Ln, Louisville, KY 40213 - Package Handler
FEBRUARY 2020-PRESENT
● Examined incoming and outgoing shipments, rejected damaged items and appropriately reported discrepancies.
● Quickly and efficiently induct thousands of packages every hour into the system.
● Monitored the sorter to stop the progress of damaged labels or packages, overturned packages, and stuck packages. Student Recreation Center, 2030 South Fourth St., Louisville, KY 40208 - Floor Staff
SEPTEMBER 2018-DECEMBER 2019
● Greet patrons in a welcoming and friendly manner.
● Clean all equipment assigned to my work shift.
● Answer any questions from current and future members.
● Help spot anyone in need on equipment.
Crossroads IGA, 535 Three Springs Rd, Bowling Green, KY 42104 - Gas Station Cashier
SEPTEMBER 2017-JULY 2018
● Processed cash and credit payments for gasoline, food and other merchandise.
● Cleaned store inside and out, straightened displays, and maintained neat and inviting atmosphere for optimum customer satisfaction.
● Checked customer ages before cigarette or alcohol purchases and allowed sale only if within legal age limits.
● Monitored self-service gasoline pumps, helping customers with operation.
Larry’s Pizza, 600 US--31 BYP Suite 22, Bowling Green, KY - Cashier/Server
OCTOBER 2017 - MAY 2018
● Receive customer payments.
● Greet customers in a friendly, welcoming manner.
● Collect and store coupons.
● Respond to customer questions, complaints, and requests in a prompt and efficient manner.
● Complete all cleaning, stocking, and organizing tasks associated with both the front desk and salad bar.
● Consistently provide professional, friendly, and engaging service.
● Clear, clean, and set tables in a quiet and efficient manner.
● Often engage with children of all ages in a friendly and efficient manner.
Workout Anytime, 600 US-31 BYP, Bowling Green, KY - Front Desk Receptionist (Intern)
JULY 2017-OCTOBER 2017
● Collected deposits, fees, and payments.
● Accommodate guests’ requests for either creating, modifying, or ending a membership.
● Verified that personal and payment information on guest accounts was accurate and complete.
● Greeted each member pleasantly and provided the desk sheet for sign-in.
● Answered the questions of future members and current members in-person and via telephone calls.
EDUCATION
Bowling Green High School, 1801 Rockingham Ave, Bowling Green, KY - High School Diploma
AUGUST 2014-MAY 2018
● 3.86 Cumulative GPA
● Member of the National Honor Society, Kentucky Youth Association, Reporter for the German Club, Purple Poets Society, Prowess, Marching Band, Concert Band, String Orchestra, and Captain of the Track & Field Team.
● Awarded the best German student award in my school for 4 consecutive years.
● Awarded a silver medal for scoring in the 80th percentile on the National German exam in both 2017 and 2018.
University of Louisville, 2301 South Third Street, Louisville, KY- Sophomore AUGUST 2018-PRESENT
● Recipient of the Woodford R. Porter Scholarship.
● Premed Exercise Science Major.
● Member of the Black Student Union (BSU) General Body.
● Member of the BSU Outreach Committee.
ADDITIONAL INFORMATION
● Proficient in Spanish and German
Have completed a college level Spanish 102 course and received credit.
Completed 2 years of general German courses.
Completed 2 years of college level German courses (102 & 201) and received credit
● Play 4 instruments
Trumpet, baritone, viola, and the drums.
● Community Involvement
Volunteer every other Saturday for the past 3 years for 5 hours at Western Kentucky University’s Activating Interest in Minority Students Program.
Taught Viola Lessons Twice a Month.
Tutored in Spanish
Volunteer and Teach P.E. and Weightlifting Classes at Valor College Prep
Teach Strength and Conditioning Classes at Valor College Prep
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