Work Experience
Patient Access Associate ¢
Northwest Hospital - Baltimore, MD
August 2018 to December 2019
Register patients entering the ER visits.
Document patients chief complaint for er visit.
Receive and explain HIPAA and consent forms,
update demo info,verify insurance, collect
copays.
Client Access Associate *
HealthCare for the Homeless - Baltimore, MD
October 2015 to September 2016
Register patients, update demographics.
Schedule,change confirm appointments. Assist
medical director for clinic. Send phone notes.
Submit refill request. Update insurance
information. Assist patients with applying for
Medicare/Medicaid benefits. ROI request. Pre
Authorizations. Fax or scan patient records in
patient chart. Process referrals. Assist patients
with Dental and Case management
appointments.
Office Assistant 7 U
Columbia Medical Practice - Columbia, MD
February 2015 to May 2015
Schedule appointments in call center. Send
phone notes to appropriate provider. Update