Customer Service Package Handler
Resume:
Tajsha Dunlap
Has at least *+ yrs experience in warehousing, Also 5+ yrs experience in customer service/ retailing.
Cedar Hill, TX 75104
*******@*****.***
Highly capable customer service representative with 5+ years experience in retail, fast food industry etc. Also capable of warehouse work has 3+ years experience in picking, loading and unloading, stowing, packing etc. Proven ability to work under pressure and team work skills. Authorized to work in the US for any employer
Work Experience
Seasonal Warehouse Worker
AMAZON FULLFILLMENT CENTERS - Dallas, TX
November 2020 to December 2020
• Responsible for storing merchandise in assorted size bins, to be pulled for fulfillment of orders .
• All items are inspected for damages, then scanned as they are stowed to ensure virtual and physical location accuracy of inventory to prevent false overages or true shortages. Sales Associate
Walmart - DeSoto, TX
May 2020 to July 2020
• Operating cash registers, managing financial transactions, and balancing drawers.
• Achieving established goals.
• Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.
• Maintaining an orderly appearance throughout the sales floor. Cashier/Sales Associate
Five Below - Dallas, TX
March 2020 to May 2020
• Responsible for maintaining assigned area
• Assists in receiving and stocking procedures
• Adheres to all standard operating procedures and policies
• Responsible for cash handling procedures
Package handler
FedEx Ground - Hutchins, TX
September 2019 to October 2019
• loading and unloading packages
• Ability to work with hand tools and loading equipment
• Work with team to assemble, seal, and load packages into correct trucks
• Lift and move heavy weights between destinations
• Sort cargo according to instructions provided as required
• Work quickly and efficiently while adhering to safety standards Front End Team Member
Kroger - Cedar Hill, TX
August 2018 to September 2019
• Receive payment by cash, check, credit cards, vouchers, or automatic debits
• Issue receipts, refunds, credits, or change due to customers
• Assist customers by providing information and resolving their complaints
• Welcome and greet customers courteously
• Adhere to store policies and procedures for operational efficiency Team Member/Cashier
Sonic Drive-In - Cedar Hill, TX
June 2017 to April 2018
• Taking orders and making accurate change quickly
• Providing food service to our guests with enthusiasm
• Packaging all menu items and checking for product quality and consistency
• Preparing drinks and ice cream treats
• Preparing food orders, cooking on the grill, operating the fry station as needed
• Cleaning the drive-in restaurants -- including trash disposal, mopping, sweeping, washing dishes, wiping counter-tops and sanitizing food areas
Fulfillment Specialist
Chewy's Fulfillment Center - Dallas, TX
October 2016 to November 2017
• Labeling, replenishing, box making, loading/unloading trailers, moving stowed product to various locations utilizing a Forklift, etc.
• Fulfill and organize orders to ensure customer delivery process is efficient and accurate.
• Utilize Power Industrial Vehicles, material handling equipment, safely and efficiently, to receive or transport product to storage and staging locations. Jason's Deli
Cashier/waitress - Cedar Hill, TX
March 2016 to July 2016
• Manage the credit, cash and check transactions with customers
• greet all customers in a friendly and welcoming manner
• Counting and Handling Cash
• identify customer issues/complaints and take necessary steps to correct them Education
High school diploma or GED in Mathematics
Cedar Hill High School - Cedar Hill, TX
March 2017 to June 2018
High school diploma or GED in Culinary Arts
Cedar Hill High School - Cedar Hill, TX
Skills
• Math
• Statistics
• Packaging
• Load & Unload (Less than 1 year)
• Algebra
• Warehouse experience
• Accounting
• English
• Retail sales
• Heavy lifting (3 years)
• Order Picking Experience (1 year)
• Retail management
• Basic math
• Leadership
• Customer service
• Manufacturing
• Restaurant experience
• Shipping & receiving
• Guest services
• Food service
• Inventory control
• Forklift
• Merchandising
• Pricing
• Social media management
• Cashiering (5 years)
• Order fulfillment
• Culinary Experience
• Cooking
• Cash handling (5 years)
• Food Safety
• RF scanner
• Warehouse distribution
• Order Picker
• Pallet Jack
• Supply Chain
• Food Preparation
• Purchasing
• Materials Handling
• Front desk
• Hotel experience
• Kitchen experience
• Windows
• Food Industry
• Baking
• OSHA
• Management
• Typing
• Negotiation
Languages
• English - Fluent
Certifications and Licenses
Forklift Certification
Assessments
Work style: Reliability — Completed
December 2020
Tendency to be dependable and come to work
Full results: Completed
Attention to detail — Familiar
November 2020
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Familiar
Retail customer service — Completed
December 2020
Comprehending and responding to retail customer needs Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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