Customer service

Ashley Pucher

708-***-**** ************@*****.***

Profile

I am seeking to amplify my professional experiencing in customer service by building upon the skills I have gained from previous experience in various roles including leadership.

FREELANCE MARKETER, VARIOUS ORGANIZATIONS — 2010 - PRESENT

•Selling and promoting products an organization seeks to gain larger market shares

•Creatively analyzing potential niche market maximizing product awareness via private demonstrations, social media and seminars

•Networking to further secure clients and success for clients and their interests

•Assist as needed to answer incoming calls and direct to proper department or directly assist

oMedical offices, car dealerships, at-home sales, salons/spas

MANAGER, 7-11 — FEBRUARY 2015 - JANUARY 2016

•Cash handling and bank deposits

•Maintaining and tracking inventory to assist guests by providing for their needs based on demand

•Establishing customer loyalty through actively engaging with assistance and suggestive sales by asking questions, following cues and observing items purchased

•Training and establishing brand standard by team building and leading by example

•Creating a safe, efficient and pleasant atmosphere by anticipating needs gained from daily and weekly trend reports

BARTENDER, ANGIE'S BAR — MAY 2014 - JANUARY 2015

•Greet and serve patrons

•Up sell promotional and seasonal items to exceed goals set forth by ownership as well as initiative taken to better meet guest expectations

•Work as a team to provide accurate and attentive service while upholding health and safety codes and implementing ideas to management

VOLUNTEER — ANNUALLY DEPENDING ON OPPORTUNITY

•Day care services for local, single mothers during summer seasons

•Community park supervisor of activities with children to help keep them active, safe and healthy

•Holiday volunteer as airbrush makeup artist to spread holiday spirit and knowledge of techniques

Education

Mother McAuley Liberal Arts High School — Diploma, 2004

Skills

Excellent customer service, receptionist skills of utilizing: computer, client database, typing, multitasking, independently completing tasks with deadlines, quick/eager learner, communicating and team work

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