Appointment Setter Resource Manager
Resume:
KLYNE DECEM S. MAYORGA
San Fernando, Cebu
Mobile: 095*-***-****
Email Address:***************@*****.***
POSITION DESIRED: Information Technologist
OBJECTIVE: To share the things I learned in college and that the knowledge and skills I acquired will help sustain, enrich, and boost the company of its competence and competitiveness globally.
PERSONAL DATA:
Date of Birth : December 31, 1994
Place of Birth : Cebu Doctors’ Hospital-Cebu City
Height : 5’7”
Sex : Male
Civil Status : Single
Religion : Christianity
Father’s Name : Edwin B. Mayorga
Mother’s Maiden Name: Riza Maria L. Saducas
EDUCATIONAL BACKGROUND:
Tertiary: Professional Academy of the Philippines
City of Naga, Cebu
Information Technology
March 2016
Secondary: Notre Dame Academy
San Fernando, Cebu
March 2011
Elementary: Balud Elementary school
Balud, San Fernando, Cebu
March 2006
WORKING EXPERIENCE:
TAHCHE OUTSOURCING SERVICE
December 7,2020 to December 14,2021
Mabolo Cebu City
Job description
•Installs and configures computer hardware operating systems and applications.
•Troubleshoot system and network problems, diagnosing and solving hardware or software faults.
•Communicate with the US I.T when we have troubles in the Remote application or what we call Bria and VDI software.
•Monitors and maintains computer systems and networks.
•Deals with staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems issues.
•Set up new users' accounts and profiles and deal with password issues.
•Conducts electrical safety checks on computer equipment.
SAFISCOR (I.T/ADMIN/TIMEKEEPER)
February 2018 to present
San Fernando, Cebu
Job description
Installs and configures computer hardware operating systems and applications
Monitors and maintains computer systems and networks
Deals with staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems issues.
Troubleshoot system and network problems, diagnosing and solving hardware or software faults
Replace parts as required
Provides support, including procedural documentation reports
Follows diagrams and written instructions to repair a fault or set up a system
Supports the roll-out of new applications
Set up new users' accounts and profiles and deal with password issues
Works continuously on a task until completion (or referral to third parties, if appropriate)
Prioritizes and manages many open cases at one time
Conducts electrical safety checks on computer equipment.
Rose Pharmacy Inc. (I.T)
August 2018 – January 2018
Guadalupe, Cebu City
Job description
On call IT Staff (repairs, troubleshoots system and network problem of warehouse)
Warehouse picker
Taiheiyo Cement Philippines (OJT)
November 2015-February 2016
San Fernando, Cebu
Main gate encoder
Trains employees how to use computer
Special Skills:
Computer Literate
Sketching
Editing
CHARACTER REFERENCES:
Crystal May Almacin
San Fernando Integrated Services and Equipment Corp.
Admin Assistant
Joseph Amansec
MCRI Global Corporation
Supervisor
Jade Secuya
Office Solution
Research Analyst
March 31, 2021
ACCENTURE,
Human Resource Manager
Good day!
Dear Sir,
I am writing this letter to apply for an Appointment Setter or any I.T position . As requested, I enclosed my job application, my certification and resume.
I finished a degree of Bachelor of Science in Information Technology. I have a comprehensive understanding of the cycle of hardware. I also have experience in learning and applying new technologies as needed. For more details please review my resume on my experience.
And I have experience working in the BPO company as an Help Desk. I manage 3 departments on that company Front Desk / Pre-Authorization and Billing.
You can reach me through email at ***************@*****.*** or call me by phone at 095********.
Thank you for the consideration. I look forward to see and talk to you personally about the job opportunity soon.
Truly yours,
Klyne Decem Mayorga
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