CIRRICULUM VITAE OF CHANTEL MITCHELL

PERSONAL DETAILS

SURNAME: Mitchell

NAME: Chantel Louise

IDENTITY NUMBER: 830********* 5

GENDER: Female

LANGUAGES: English (read, write, speak)

Afrikaans (read, write, speak)

DEPENDANTS: 2

DRIVER’S LICENCE: Yes (code 8)

MARITAL STATUS: Single

NATIONALITY: South African

CONTACT DETAILS: (C) 073-***-****

EMAIL: adp4nx@r.postjobfree.com

PHYSICAL ADDRESS: No 8 Illovo Mansions

5 Corlett Drive

Illovo

2196

EDUCATION

HIGH SCHOOL: Marais Viljoen High School (2001)

GRADE COMPLETED: Grade 12

SUBJECTS: English, Afrikaans, Mathematics, Accounting,

Business Economics, Science

REFERENCE: Mr. Van Zyl

(011-***-****

TERTIARY EDUCATION

COLLAGE: The Travel Learning Centre (2002)

COURSE: Travel and Tourism

SUBJECTS: Galileo, Business Management, DTS International and

Domestic Fares, Selling Destinations, Travel Services,

Financial Management, Computer Skills, BSP

REFERENCE: Jill/Claude

011-***-****

WORKING EXPERIENCE

COMPANY: Dimension Data

POSITION: Call Centre Agent and Teams point of Contact

DURATION: July 2003 – August 2004

DUTIES: Dealing with clients billing enquiries, assisting team leader by

taking escalated calls for fellow team mates, training new staff

REASON FOR LEAVING: Had a baby and couldn’t work shifts

REFERENCE: Mary Anne Martin

COMPANY: American Express Travel – Inhouse Anglo American

DURATION: November 2004 – September 2006

POSITION: Travel Consultant (2004-2005)

Processor (2006)

DUTIES: Quoting and booking flights, accommodation

and car hire, visas, quoting and issuing travel insurance quality control, issuing vouchers, invoicing,

MPDs, BSP, ticketing, refunds, fare builds, relieving receptionist

REASON FOR LEAVING: Processing department was going to close, saw an

opportunity to look for growth

REFERENCE: Sue van Heerden

011-***-****

COMPANY: Flight Centre South Africa

DURATION: July 2010 – March 2014

POSITION: Travel Expert

DUTIES: Quoting clients on different packages, booking flights,

Accommodation, car hire, assisting clients with visa application, quoting and issuing travel insurance, invoicing clients, receptionist, assisting with training junior staff, and day to day running of the store. Daily business report, motivating of stuff, estimators, budgets.

SYSTEMS USED: Galileo, TUD, Omnis

REASON FOR LEAVING: Was offered a position with a set salary in a corporate

environment

REFERENCE: Roxy Gonsalves/ Tanya Tavares

011-***-****

COMPANY: Travel with Flair – Inhouse Transnet

POSITION: VIP Senior Consultant

DURATION: 2014 – June 2016

DUTIES: Dealing with Exco member booking,

Quoting and booking flights,

accommodation, car hire, assisting with visa application and travel insurance,

SYSTEMS USED: Galileo, Quicktrav,

REASON FOR LEAVING: Was offered a position at Corporate Traveller

REFERENCE: Malesela Chuene

012-***-****

COMPANY: Corporate Traveller

POSITION: Travel Manager

DURATION: May 2016 – May 2019

DUTIES: Managing own client base, booking flights,

Accommodation, car hire, assisting clients with visa application, quoting and issuing travel insurance, invoicing clients, sending monthly statements, following up on payments, Client relationship management.

SYSTEMS USED: Galileo, Amadues, Quicktrav, Protas

REASON FOR LEAVING: Personal

REFERENCE: Roxy Gonsalves

011-***-****

COMPANY: XL Oceanair

POSITION: Senior Travel Consultant

DURATION: March 2020 – October 2020

DUTIES: Booking flights, Accommodation, car hire, assisting clients with visa application, quoting and issuing travel insurance

SYSTEMS USED: Galileo, Quicktrav

REASON FOR LEAVING: Retrenched

REFERENCE: Diane Tomaz

011-***-****

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