Program Director, Chief Clinical Operating Officer
Resume:
Thomas F. Bathrick, DrPH, MSN, BS, RN
Claremont, NH, 03743
*******@*****.***
CAREER PROFILE
Healthcare Executive and Leader with 18 years of experience in the Community Health Leadership, Public Health, and clinical fields. Successful across a broad cross-section of nurse populations.
Program Evaluator and Consultant to healthcare, management and community health systems. Active participant in development and organizational advancement in a variety of organizations. Doctorate in Public Health concentrating in Epidemiology with Graduation with Distinction following development of an 18-month program evaluation of a state Public Health Advisory Council and its Community Health Improvement Plan. Qualifications include:
Home Care/Hospice Care Leadership
Clinical Instruction in Long Term Care and Rehabilitation Nursing
Acute Care/Medical/Surgical experience
Staff Development and Conflict Resolution
Program Evaluations, Analysis & Consultation
Organizational Team Building & Team Leadership
Completion of CDC Infection Prevention for Nursing Homes
Epidemiology and Infection prevention
Nursing Leadership and Supervisory Experience
Recognized for integrity, excellence, initiative and enthusiasm. A true motivator
CAREER HIGHLIGHTS
Reduced agency dependencies on clinical contractors by 100% within 12 months by improving staff retention and developing a culture of accountability throughout senior management and clinical staff.
Engaged in community education with public speaking offerings
Improved community collaborations through network development increasing referrals.
Mentored multiple agency Directors through CMS new Conditions of Participation leading to all receiving deficiency free surveys in 2018.
Performed thorough Program Analysis of medical departments along with recommendations for improvement leading to improved financial trends.
Reframed infrastructures to improve efficiency resulting in savings of $180,000/year
EDUCATION
DrPH: Capella University, Minneapolis, MN: 2012 – 2017
M.S.N: Gonzaga University, Spokane, WA.: 2009 – 2012
(Summa Cum Laude)
B.S.: Granite State College, Concord, NH: 2006 – 2008
(Summa Cum Laude)
A.D.N: River Valley Community College, Claremont, NH: 2002 - 2004
(Summa Cum Laude)
PROFESSIONAL EXPERIENCE
Program Director 11/2018 – 6/2019
Brookhaven Hospice of NH
Oversee all aspects of hospice operations including marketing, quality, P & L, CMS compliance.
Perform duties of all leadership and care positions including Program Director, Patient Care Manager and Clinical Director.
Speak with community members, contact facilities, patients and families regarding end of life
Develop and maintain referral source partnerships, educate Liaisons to sustain relationships.
Improve census from 25 to 40. This was accomplished within 6 months.
Engage and contract with hospitals for GIP services. Accomplished within 6 mths.
Why Left: Family medical emergency requiring my support at home to manage nursing care.
Independent Contract - Chief Clinical Operating Officer 8/2017 – 11/2018
Home Healthcare, Hospice and Community Services
Oversee all aspects of clinical operations, including Visiting Nurses, Inc., Hospice, Quality and Customized Care.
Execute thorough Program Analysis of each department and present recommendations to Board
Develop community relationships to maintain CMS compliance and community coalition building.
Oversee activities of finance, governance and operations related to organizational restructuring, development, education, personnel and quality.
Provide necessary feedback and evaluations for staff Directors, performance evaluations and sustain SURCH activities related to Quality outcomes.
Develop and sustain strategy to improve recruitment and retention methods as well as orientation processes.
Completed all objectives and created final infrastructure change to improve efficiency and save $180,000/year.
Triage RN 9/2015 – 6/2017
Veteran's Affairs Medical Center
Manage all incoming veteran patient calls for the 100,000+ veterans in the states of Vermont and NH triaging for urgency.
Monitor and surveillance utilizing reports and multiple EMR, applications and databases to deliver accurate report of activities.
Son recovered well enough that I was able to return to nursing leadership, education or other form of advanced practice. Additionally performed Program Evaluations in consultant role.
Full & Part time Clinical Instructor/Nursing Faculty 9/2012 – 3/2020
American School of Nursing
Provide a safe and effective learning environment in the Long Term Care, Rehab and hospital medical-surgical setting
Instruct students in use of SBAR, Medication Management and various patient care activities
Prepared students for State Board Testing
Provide formative and summative evaluations with feedback
Instruct Anatomy & Physiology I & II w/Labs, Medical Terminology, Human Biology, community health
Furloughed due to Covid-19 followed by school closure
Infection Prevention Manager 12/2014 - 4/2015
Parkland Medical Center
Extract data for epidemiological analysis
Provide education for staff in necessary quality measures
Monitor antibiotic use for appropriate administration
Maintain IP documentation for compliance
Left position to work with VA Medical Center remotely from home following son’s serious ATV accident
Clinical Director – St. Joseph Hospital and Hospice Care 4/2014 - 11/2014
Provide staff direction and maintain regulatory compliance
Guide agency through eventual closure
Develop and implement action plans related to required CAPS for JCAHO/Medicare
Monitor compliance status and provide education related to needs
Facilitate scheduled IDT meetings in Nashua and Milford offices
Provide annual performance evaluations with appropriate feedback
Triage patient calls and communicate to staff in field
Agency and position dissolved by parent hospital and sold to competitor.
District Public Health Nursing Supervisor 2/2011 – 1/2014
Vermont Department of Health
Supervise all health department programs and staff at the district level. This includes the Epidemiology, Immunizations, Chronic Disease. Emergency Preparedness and WIC programs. Responsibilities include evaluation of all staff and monitoring of programmatic work plans. Report to District Director and Chief Nursing Officer in the department Central Office.
Maintain staff competence with provisional staff development
Audit and approve timesheets and expense reports
Monitor program workplans for completion and efficiency
Perform annual Performance Evaluations with each staff
Facilitate monthly staff meetings and WIC Team Meetings
Perform quarterly state and federally mandated observations and audits of various program components
Participate in all district supervisor and District Director meetings
Adjunct Faculty 2013 – 2014
Granite State College
Provide didactic instruction in undergraduate level Human Biology
Perform assessments and evaluations of class material and develop syllabus for instruction
Evaluate student coursework providing feedback as needed
Clinical Director 2009 - 2011
Trusting Hands Home Health
At request of Executive Director, reorganize program to develop culture of success
Maintain regulatory compliance
Monitor all staff activities, staff development and chart coding
Implement Preceptor and Orientation programs for new staff.
Maintain a direct care patient case load
Provide marketing and develop alliances with partner organizations to improve agency status in community
Moved to VDH when new health insurance premiums were revealed to be unaffordable for families.
Health Services Director 2006 - 2009
PathWays
Managed caseload of 25-30 developmentally delayed chronically, terminally and acutely ill clients
Responsible for ongoing implementation and evaluation of the plan of care
Responsible for educating client and family regarding procedures, medication and/or other health related aspects of client care
Participated in orientation of new nurses and in Medication Administration Training
Managed programs in community health education and clinics
Maintained regulatory compliance
Provided Staff Development
Staff Nurse, ICU
Springfield Hospital
Client load of 2 on Intensive Care Unit
Acquired skills in caring for C.H.F. Pulmonary Edema and general Cardiac Arrhythmia clients
Telemetry monitoring, starting IVs and education
Perioperative Support Tech, Operating Room, Emergency Room, Dialysis Unit
DHMC
One of department’s 2 Certified Anesthesia Technicians
Provide support to OR teams and CSR materials
Acquired skills in extensive pre-op teaching to clients and their families as well as the expected and unexpected complications surrounding the open-heart surgical client
Provide support and patient care to dialysis patients preparing dialysate per orders and access of patient fistulas
LICENSING AND CERTIFICATIONS
Active RN License, States of New Hampshire and Massachusetts
BLS
AFFILIATIONS
New Hampshire Nurses' Association
American Nurses' Association
REFERENCES
Susan Hamilton, Program Director American School of Nursing (Salter School of Nursing) Manchester, NH
603-***-**** *********@************.***
Susan Ashworth, Interim CEO Home Healthcare, Hospice and Community Services Keene, NH
603-***-**** *********@***********.***
Richard Nelesen, PhD Capella University Minneapolis, MN 619-***-**** *******.*******@*******.***
Yong Elliot North Haverhill, NH 03774 Home: 603-***-****
*********@*****.***
Carissa Draper, RN, Director of Hospice, Concord VNA 603-***-****
*************@*****.***
John West, MD Grantham, NH 03753 Home: 603-***-****
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