Summary:

Am a self-motivated professional with * years of compensation and benefits and 20 years of HR experience; and 10+ years as an Administrative Assistant experience in an office, manufacturing environment, and healthcare. Worked as an HR Specialist/Coordinator possessing strong communication, management, recruiting and staffing skills.

Skills:

Extensive experience in Oracle,,Workday, Adobe Acrobat DC, Business Knowledge, Database MGMT, Kronos, Microsoft Office, PeopleSoft, Salesforce, & SAP, ADP

Strong conflict resolution and negotiation skills.

Manage employee and relations and interactions.

Generate reports.

Managed employee performance in detail.

Strong leadership abilities and extensive management background.

Performed oral presentations clearly and effectively.

Active listening when interacting with staff and employees.

Highly developed professional communication, including oral and written.

Excellence in decision making, analysis, and problem-solving.

Experience:

OnBoard USA-Zurich Insurance 10/2021 – Present

Human Resource Agent

Taking incoming calls from employees to resolve issues with payroll, STD, RTW,

Performance Management,System issues, etc.

Answering questions from employees regarding benefits,

Answer questions from chats, online case

E-filed record management documents on ACONSO Client

Changed New hire start dates

Prime Flight 04/2021 – 09/2021 HR Office Administrator

Recruiting, hiring and ensuring training of workers and supervisors

Administering all testing for applicants and coordinating badging and vetting

Maintain schedules in UKG

Daily management of timekeeping entries, payroll and assisting with issues

Handling HR related issues including insurance, communication with corporate and file management

Handle any reports or information requested by Station Management

Works on airline specific supply orders, reporting and compliance

Maintains a strong working relationship with airline partners

Demonstrate regular, predictable attendance at job location

Exceed Prime Flight customer service and safety standards

Apex Systems Amazon, Inc. 10/2020 – 04 /2021

Human Resource Coordinator/ Assistant

Serve as the support contract for the company employee with question about their time away from work due to illness

Take ownership of employee contract ensuring that each contract is accepted and resolved with a high degree os customer focus

Build customer trust by empathetic handling of sensitive issues

Resolves quires by referring to documentation such as frequently asked questions and standard operating procedure and escalate when these cannot be resolved

Received quires via phone and web cases and log contract into the shared service case management system.

Handle customer absence claims end to end and contact customers to inform them of resolution when appropriate.

Assess new claims and make accurate classification about the type of absence required

Contact employee as needed and keep them updated on the status of their claims

Ensure all tasks and decision are rendered with SLA.

Navigate ambiguous claims requests and apply judgement about how to apply policy and regulations to the case in questions.

ThermoFisherScientific 08/2020 –05/2021

Packaging Lead Associate

Directing, staging and placing all material as needed.

Using proper material handling equipment to perform tasks.

Picking, preparing, packaging, documenting, labeling and shipping all material as required.

Unloading, verifying sorting, locating and documenting all material.

Maintaining accurate inventory records.

Expected to do all possible to minimize downtime and material losses

Genie’s Home Health Care 01/2020-04/2020

Human Resource Coordinator/Administrator (Temp)

Coordinating roles for private care in the home.

Interviewing, hiring, training individuals for caregiving services in the home and doing all administrative duties including completing documents for social security, Medicare, Medicaid, and other records or documents that need to be completed for the clients

Modern Maintenance, Inc, Lenexa, KS 09/2019-12/2019

Human Resource Manager (Short Term)

Directed and all phases of the hiring process, administered background checks, e-verify, and completed all I-9 paperwork. Conducted interviews and hired new employees, as well as administered onboarding and orientations

Submitted equipment documents to the GSA security department for employees applying for government security clearances. Maintained current understanding of all state and federal policies such as EEO and OSHA, as well as covered safety and health policies and regulations

Recruited outside talent using media platforms, created job fairs and communicated with potential employees to ensure the complete staffing of each of the company's buildings

Prepared and approved FMLA, Worker's compensation, and employee union matters

Communicated with all HRM staff on job openings, disciplinary actions, payroll issues, and all other business-related concerns and decision-making processes.

Managed and resolved conflict and issues within the company, the staff and vendors

WBM, Kansas City, MO 01/2019-12/2019

Human Resource Specialist & Recruiter (Contract)

Conducting talent acquisition for all departments using multiple sources for candidates.

Conduct interviews and hiring for location with over 200 employees.

Process all onboarding paperwork, I-9 and background checks.

Conduct training for new employees and process all completions.

Used Taleo and internal database to manage and track applicants.

Used Salesforce.com daily

Amazon, Inc. 09/2018-01/2019

HR Staffing Assistant (Seasonal Contract)

Monitored the Workday ATS for candidate progression and all other administrative tasks that were needed.

Assisted with the hiring events for new hires

Assisted with compensation and benefits information and verifications.

Assisted employees with their I-9 and e-verify process and drug testing.

Conducted the presentations for the NHE’s and the NHO’s.

Staffing and recruiting.

KU Med Center 04/2018-08/2018

Administrative Assistant for the Director of Compliance (Contract)

Coordinating travel arrangements - managed calendar and schedule appointments for the Director of Compliance.

Prepared education documents that was needed for new residents and physicians.

Updated and created spreadsheets for AAPC, auditing, and other compliance-related duties.

Prepared invoices for travel, printer, and other office needs.

Assist the Educator and Director of Auditing with projects, as needed.

GEHA, Inc. 07/2015-07/2017

HR Coordinator/Assistant

Assisted the Employment and HR Specialist’s with all FMLA correspondence and, filing, FMLA decisions and the mailings going out to employees that were requesting leave and assisted with Worker’s Compensation claims.

While working with payroll. I input employee time and hours into the computer and payroll information Including w-4 info, SSN, overtime, exempt or non-exempt, rate of pay, etc.

Assisted other HR Representatives with staffing, scheduling interviews by phone, setting up required tests, preparation of onboarding paperwork, including I-9 and e-verify process.

Assisted Mgr. of Benefits and Compensation with employee information and ran various reports, etc.

Assisted the Director of HR with sending out invoices, emails, and scheduling meetings, along with relieving the receptionists of Administrative Healthcare with answering incoming calls.

Assisted the HR Manager with communication reports and disciplinary actions.

E-Compex, Overland Park, KS 03/2012-06/2015

Operator III

Coding and scanning confidential government files for multiple agencies.

Office and document management.

Redacting and reviewing documents for files.

McCormick Law Firm, Overland Park, KS 05/2007-02/2012

HR Legal Administrative Assistant

Typing legal documents for attorneys and assisted with filing close client files.

Assisted attorneys with documents at court with SSA court cases.

Assisted with scheduling appointments and video calls with clients for hearings.

Supported in statistical reports, expense reporting, staff billing approvals, meeting coordination, travel arrangements, and email and calendar maintenance.

Organized the Law Library for the Legal Researchers and paralegals.

Other Experience:

Foley Bel-Saw, Inc.

Executive Administrative Assistant

Abacus Staffing-Coca Cola, Inc.

Administrative Assistant/ Compensation & Benefits

Strictly Clean, LLC

Business Owner/ Manager/ Staffing & Recruiter

US Postal Service (Retiree)

Human Resource APWU Union Compensation & Benefits

Education & Training:

BBA in HR Management, Baker University, Baldwin City, KS

FEMA certified and CPR/AED/FIRST AID.

Contact this candidate