Security Officer Customer Service

Abdul-Tairu Adio Idowu

**** *. ***** ***. ~ Chicago, IL 60649 ~ 773-***-****(C) ~ 773-***-****(H)~ ***************@*****.*** Professional Profile

Criminal Justice graduate possessing a successful customer service background, self-motivated with the ability to multitask within a team or as an individual, seeking full time employment in the Criminal Justice sector, providing a willingness to go above and beyond for the betterment of the company and grow professionally. Education

Associate of Science, Criminal Justice April 2014

Everest University Tampa, FL: Honor Student Cum Laude

• Criminal Justice Ethics

• Interview and Interrogations

• Evidence Collection

• Criminology and Terrorism

• Current Issues in Criminal Justice

• Criminal Justice Management

• Victimology

• Criminal Justice Communications

• Interpersonal Management Skills

• Criminal Investigations

Technical Skills:Windows Applications, MS Office (Word, Excel, PowerPoint) Certification:20 Hour Unarmed Security~December 2011~Security Training Center Inc.~Chicago, IL Internship:J.A.H.H.A. Housing Resource~April 2009-January 2010~Chicago, IL Knowledge, Skills & Abilities

Customer Service:

• Maintained a high level of exceptional professionalism with customers and staff alike.

• Greeted customer, gave assistance as needed, located appropriate store personnel for customers.

• Responsible for front counter sales, locating prices of items not tagged and answering telephones.

• Unloaded merchandise from trucks, organized merchandise into bins to be stocked on sales floor.

• Cleaned, stocked, and faced merchandise on sales floor ensuring items were placed accurately. Security:

• Observed and monitored customer activity within designated area, identified suspicious activity.

• Deterred and apprehended violators, taking cautious action and not draw notice to the situation.

• Patrolled designated area on foot or in automobile to ensure the safety of customers and staff.

• Monitored multiple CCTV units and dispatching appropriate security to various situations on property.

• Responsible for documenting, logging and filing reports accurately and within required time frame. Management:

• Responsible for staff hiring and training ensuring accuracy and maintaining consistency with each individual.

• Directed staff members effectively, providing respect and understanding to each individual.

• Executed opening and closing of store, scheduling, balancing accounts and making deposits. Work History

Security Officer/Event Staff

Security Officer

Doorman/Security Guard

Event /Security Officer

ICS Associate

Deli Clerk Team Member

Stocker

S3 Inc.

Brosnan Risk Consultants

G4S Secure Solutions

Monterrey Security Inc

Wal-Mart

Mariano's Supermarket

KeHe Food Distributors

July 2019- November 2019

February 2019- July 2019

September 2016- February 2019

May 2016- September 2016

September 2013-May 2016

November 2012-July 2013

February 2012-April 2012

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