Store Manager Arabic

Manawer Haleem

Mobile No. : +971-*********

Email : *************@*****.***

Nationality : Indian

Marital Status : Married

Visa Status : Employment Visa

Languages : English, Arabic, Urdu, Hindi

Address : Dubai

Skype ID : manawer.haleem

SUMMARY

Hardcore Fashion retail Operations, management and development, with 15+ years of Fashion retail experience with big retail players. Hardworking retail professional having hands on all aspects of running a successful retail store, including opening and closing procedure, banking, merchandising and recruitment.

Effectively motivate employees to perform and foster a team culture focused on store success.

Specialized in handling large format store of over 22000 sq. ft. with head count of 47 staffs. Have handled revenue of 20 Million Riyals annually. A demonstrated store manager with core focus on Stock Management, Staff Management and Store Management. Handle multiple store, opening new outlets in Riyadh and Qatar

CORE COMPETENCIES AND SKILLS

Retail Operations

Multi Country Operations

Business Development

Planning

Analyze and Forecasting

Stock Liquidation

Loss & Prevention

Performance Management

Conflict Management

Problem Solving

Recruitment

Leadership Skills

Delegation

Communication

Health & Safety Control

Opening New outlets

Team Management

Work under Pressure

Experience Summary :

Sharaf Retail (Forever 21): Store Manager Feb-2021 - Till date

Handling all operation of store with their all responsibilities, 13.4 million of business with great values, self-motivated, utilize skills and experience, develop and coach staffs, appraisal, control shrinkage level, maintain high value of sales and companies standards with great achievements with 18+ strong team.

Store Manager (Sports Corner-The Blue Group) Qatar Oct 2017 – Jan 2020

Role & Responsibilities :

Handling multi brand sports outlet (Apparel, Footwear, accessories, fitness) and their all operations as:

Leading a team of 21 staff into ensuring customer satisfaction is delivered at utmost level in order to generate sales and achieve set targets and KPI's.

Ensuring company policies are adhered by each and every staff and visitors.

Ensuring staffs are highly motivated and work as a team to gain ownership of the entire business.

Controlling inventory and shrinkage.

Training staff into developing more skills like product knowledge, customer service, company policies and driving sales through proper conduct.

Ensuring health and safety for staff, customers the store and merchandise.

Divide, delegate work responsibilities to store supervisor and team leaders.

Compile sales reports and share them with my area manager on a weekly basis and monthly.

Review best sellers, worst sellers and come up with proper action for the same.

Ensure visual standards are met to ensure easier and smarter way for customers have an exciting shopping experience.

Conduct staff reviews and appraisal in order to come up with a professional development plan and professional improvement plan

Achievements:

Got Big Sale hero second prize in May-2018

Got BTS (back to school)second prize in Oct-2018

+12% growth in 2017-2018 year

Landmark International, Riyadh-KSA Feb 2014 - Sept 2017

Store Manage -Koton ( Fashion and Footwear )

Role & Responsibilities: Managing team of 15 members including Asst. Manager, Instore VM, chief cashier, Dept. manager & 4 sales staff and 7 Saudi female staff within high end fashion store.

Following weekly directives and maintain SOP’s of store perfectly.

Develop monthly and annual strategy for the store to meet sales targets, develop the team and increase business in terms of YTD Growth and Sale/sq. ft.

Direct coach, support, motivates, and delegate work to the team while monitoring their individual performance to achieve store targets.

Develop succession plans for the store and train people accordingly.

Takes care of in-store Finance & Operations related policies & procedures.

Controlling stock shrinkage by keeping damages and theft in control.

Weekly training store team on various topics like communication, customer care, product knowledge, SOP’s, finance procedures, etc.

Provide regular feedback to the Division Management covering market trends, movement of products for further planning and gives product feedback.

Place orders for merchandise as per current market requirements.

Reviewing competitors’ activities on weekly basis.

Helps in recruitment process through networking within the mall & outside

Achievement :

Got BEST STORE MANAGER award for the Year 2015-2016 recently

Achieved the 2015-2016 budgets with double digit growth out of 36 Koton stores in KSA.

Won the Best Store Manager award for the month of June, August, September, November and December 2015

LEAD Certified in Dec-2015

Apparel Groups, Bahrain Dec 2012 - Aug 2013

Sr. Store Manager (Athlete’s Co., Birkenstock and Skechers)

Role & Responsibilities : Fashion & Footwear/Sports

Handling different Nationalities effectively (18-22 Staff)

Profit maximizing and revenue generate

Reducing shrinkage level at each store

Pricing fixing and looks all the promotions

Budget planning & Recruitments when needed.

Co-ordination with mall managements for smoothness of each stores, took participates in mall activities.

Ability to multi-task and work effectively to time constraints

Product and market awareness

Weekly and monthly Training to staff for their development and Performance evaluations.

Looking day to day operation of stores

Contribute towards business improvement projects

Liquidation of old stock

Co-ordinate weekly with the all brands buyer for making proper order for the store

Sports Zone, Riyadh-KSA May 2010 - Oct 2012

Area Manager ( Fashion & Footwear/Sports )

Multi-brands (Reebok, Puma, Jan sports & Speedo) & Levi’s outlets

Role & Responsibilities: Area Manager ( Fashion & Footwear/Sports ):

May to Dec.2011 handled 6 outlets of Nike and Levi’s and after handled multi brand outlet (Reebok, Puma, Jan sports & Speedo) & Levi’s Store since January 2012 –Oct 2012.

• Management of the day to day operations of all Retail Stores in the Region (3 Multi brands &3 Levi’s Outlets).

• Setting, Forecasting and assisting in ascertainment of Sales targets.

• Conducting regular sales analysis enabling effective performance and achievement of sales targets.

• Monitoring effective inventory management / product planning / stock replenishment & reordering

• Institutional sales & corporate client relationship management in the Region.

• Monitor and control store budgets, including reserve stocks, labor expenditure and petty cash in the Area

• Responsible for controlling and manage all key loss areas, particularly shrinkage in the Area

• Conducting regular appraisals & identifying staffs who contribute towards growth of the business

• Ascertaining necessary training requirements of staff / subordinates &providing the same with the help of brand departments, HR or by self where relevant

• Assisting in the recruitment process by ascertaining staff requirements and identifying candidates suitable for the business (sales staff/ supervisors/ store managers)

• Liaising with various department heads / brand managers / retail buying team / senior management to ensure a swift & effective decision making process leading to a smooth & result oriented operations of the business in line with the objectives of the company

• Organize the design, modification, refurbishment of stores in accordance with the Brand Development plans and standards.

• Coordinating with the project development department / contractors to ensure timely completion of committed new expansion projects within my Region.

• Providing the relevant feedback to senior management in order to enhance &adapt to the continuous dynamic growth of the business. Taking active participation in opening new stores in my region.

AJMAL Perfumes, Kuwait

June 03 - March 2010

Role & Responsibilities:

Maintaining the daily activities of assign showrooms, weekly offs of staff, assigning particular duties to staff, maintain stocks of showroom and sales .Handling customer’s response and complaints.

Evaluating the monthly sales of particular showroom and represents in meeting and also budgeting of target of showrooms.

Giving training to new staff, evaluating one’s performance on yearly basis

Developing and implementing a company-wide go-to-market plan, working with all departments to execute.

To maintain strong customer database.

To coordinate with office for smooth operations supply & collection management.

Looked after the successful launching of the co.'s new products and the local pricing policy.

Devised schemes for the increase in the sales volume generation and successfully maintained the returns and damage policy of the co., thus reducing the cost structure.

Motivating staff by recommending incentives on good performance, meeting targets, arrange weekly and monthly meeting with Management on market research, competitor’s activities.

Providing information to customer on brand promotion, launching new products, Promoting Company’s image and product brands.

The role also involves good management duties interlaid assigning duties to 25-30 employees, supervising and coordinating to five assigned showroom and two kiosks

Monitoring merchandising activities of respective showrooms.

Opening new outlets, Knowledge of POS,

Liquidate the old stock, budgeting, setting target.

Achievements:

Won best runner up salesman title for the year 2004,

Won best merchandiser (decorating showroom) title for the year 2005 and 2006

Won best salesman title for the year 2006 and promoted as Showroom In charge,

Won best Showroom In charge title for the year 2008 and promoted as Retail Sales executive.

EDUCATIONS

MBA (Marketing) from North Maharashtra University, Jalgaon (2001) Full Time.

Bachelor in science from North Maharashtra University, Jalgaon (1999), Maharashtra.

Diploma in Computer Application from NIIT, Jalgaon, Maharashtra

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