Casino Dealer Customer Service
Resume:
DELOS SANTOS, ROZEL P.
**** *.***** **. *** Cruz, Manila/ +639********* / adp44m@r.postjobfree.com
OBJECTIVE(S)
To obtain a full time position in a company which offers a professional working environment and enable me to grow while meeting the corporation’s goals.
SUMMARY QUALIFICATIONS
Bachelor Degree in Science in Business Administration, major in Marketing Management
Willing to work on holidays and weekends.
Hard worker, fast learner, and ability to assume responsibility.
EDUCATION
Metropolitan Medical Center College of Arts, Science and Technology 2014 - 2018
1357 G. Masangkay Street,Sta Cruz, Manila.
Bachelor of Science in Business Administration, Major in Marketing Management
CERTIFICATION
On-the-job Training Certificate
Pricewide Incorporated February 13- May 29,2018
1129 Natividad st, Ermita Manila (300 Hrs.)
Salinas Food Incorporated October 2, 2017
33 Scout Rallos St., Barangay Laging Handa, Quezon City (300 Hrs.)
WORK EXPERIENCE
Mixed Mobile Bar Philippines
Bartender/Sales Representative
Unit 7, 2553, 1004 Consuelo St, Malate, Manila, Metro Manila
mixed and serve alcoholic beverages based on customer requests. I assure to meet their satisfaction not just about the taste but also to have a excellent service. Aside from mixing drinks I am also in charge on Sales and promotion of the company.
November 20, 2015 – December 20, 2018
ALORICA PHILIPPINES
2Ecom, MOA. Pasay City
Customer Service Representative
Handling phone calls and troubleshooting of customers problems. Responds to customers complaints and give information about the service or product. Required to meet the sales quota on a monthly basis.
July 15,2019 – January 20,2020
Asia Premiere One Source
Mckinley, Taguig City
Senior Call Center Associate
Online Proctor, In Charge of assisting the test-taker for the to launch and take the exam, exerting an excellent quality of service and ensuring the safety and integrity.
July 20, 2021 – October 5, 2021
SEMINARS/TRAININGS ATTENDED
Effective Communication Skills November 24,2017
Audio Visual Room, Medical Arts Building, MMC-CAST
1357 G. Masangkay Street, Sta Cruz, Manila
Managing Quality Customer Service November 24,2017
Audio Visual Room, Medical Arts Building, MMC-CAST
1357 G. Masangkay Street, Sta Cruz, Manila
Effective Team Leaders Guide to Teamwork and Teambuilding March 22, 2017
Audio Visual Room, Medical Arts Building, MMC-CAST
1357 G. Masangkay Street, Sta Cruz, Manila
Money Management for Students: From Spenders to Savers January 15, 2016
Amphitheater, Medical Arts Building, MMC-CAST
1357 G. Masangkay Street, Sta Cruz, Manila
E-Com and Internet Marketing using SAP Business One October 2015
Metropolitan Medical Center College of Arts, Science and Technology
1357 G. Masangkay Street, Sta Cruz, Manila
ORGANIZATION
Member, Youth Choir, San Jose De Trozo Parish 2011-Present
PERSONAL DATA
Birthdate : November 24,1995
Birthplace : Sta Cruz,Manila
Age : 26 years old
Height : 5’1
Weight : 50kls.
Religion : Roman Catholic
REFERENCES
Mia Poleros Daryl Castro Celso Chavez
Call center Agent Casino Dealer Choir Master
Alorica By the Bay City of dreams San jose De Trozo Parish
090******** 093******** 092*******
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