Legal Clerk Court

Jasmine L Mitchell

Dallas, TX ***** 254-***-**** **********@*****.***

Summary

Analytical and focused Administrative Specialist adept at evaluating office processes to improve efficiency and accuracy. Offering 3 years of administrative support experience, including schedule management, accounting support and customer service. Proficient in Microsoft Office with expertise in electronic document management. Skills

Database entry

Scanning and Copying

Team Collaboration

Advanced MS Office Suite knowledge

Customer service

Multi-line Switchboard

MS Office proficient

Multitasking

Problem resolution

Behavioral analysis

Health and Safety Management

Increased Health and Safety Management Process

improvement

Process Improvement with Client Relationship Building Experience

ADMINISTRATIVE CLERK 02/2020 - 09/2021

Department of Commerce - Irving, TX

Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence. Perform a combination of personnel/payroll duties to support the responsibilities of the office. Received and reviewed for procedural compliance, weekly and biweekly payroll documents, and other forms related to timekeeping and pay rolling for both the National Finance Center (NFC) system and Decennial Applicant Personnel

& Payroll System (DAPPS).

Established a variety of administrative work control logs and records. Coordinate the workload distribution to maintain flow and quality of work to ensure that work is completed on time and meets established Bureau standards

LEGAL CLERK 11/2019 - 02/2020

Collin County Government - Plano, TX

Answered face-to-face and telephone requests for information about warrants, citations and other court documents or procedures.

Acted as court cashier, processing billing and payments for fines, bonds, bail and other court fees, also recording details of payment and reporting missed deadlines or delinquency. Received and submitted payments for fees and fines, accurately tracking amounts, issuing receipts and updating computer systems.

Updated and maintained court calendar, responded to inquiries about court procedures and resolved scheduling conflicts with attorneys.

Examined legal documents and assured adherence to laws and court procedures. Liaised with general public to process document requests and provide customer service by phone or email and in person, keeping records of payments and documents provided. Filed pleadings and paperwork with court clerk to meet strict deadlines. DATA STEWARD 06/2019 - 11/2019

Medix - Plano, TX

Created and maintained required databases, spreadsheets and tracking mechanisms. Worked with programmers to correct data quality errors. Detected and resolved data quality issues and discrepancies for integrity and quality control. Identified all potential duplicates in medical records, and upon verification, merge in the hospital information system RURAL CARRIER ASSOCIATE 02/2019 - 06/2019

United States Postal Service, USPS - Dallas, TX

Collected mail from customers and brought back to facility for processing and sorting. Followed strict package safety standards to protect customers and team members. Sorted mail, arranging in delivery sequence for distribution. Assisted customers in receiving oversized parcels by carrying items inside. Obtained receipts for registered and certain insured mail. Observed road rules, weather and road conditions and other factors to maintain safe driving record. Delivered mail along prescribed route and retrieved additional mail from relay boxes. Obtained signatures for registered, certified and insured mail. TEXAS WORKS ADVISOR I 12/2018 - 02/2019

Texas Health and Human Services - Dallas, TX

Communicated directly with applicants to share program requirements, benefits, appeals process and other information.

Interviewed applicants and family members or authorized parties to collect information related to identifying need for program benefits.

Reviewed client information to determine continuing program eligibility. Identified and verified income and resources to document financial status of applicants and determine eligibility. Applied adjustments and restored benefits based on review findings. Monitored case status and updated clients or authorized representatives of activity or changes. Answered questions and responded to inquiries to deliver high level of service to patients. TRANSPORTATION SECURITY OFFICER 04/2009 - 12/2018 Department of Homeland Security - Dallas, TX

Operate screening equipment to identify dangerous objects in baggage, cargo and on passengers, and preventing those objects from being transported onto aircraft. Interact with the public, giving directions and responding to inquiries. Maintain focus and awareness while working in a stressful environment which includes noise from alarms, machinery and people, crowd distractions, time pressure, and disruptive and angry passengers, in order to preserve the professional ability to identify and locate potentially life threatening or mass destruction devices, and to make effective decisions in both crisis and routine situations. Trained team members, monitored and reported on the status and progress of work. Guarded restricted areas to prevent unauthorized entry. Upheld strong customer service standards while completing screenings. Verified integrity and accuracy of photo ID's, tickets and passports prior to authorizing passage. Utilized metal detectors, wands and X-ray screening machines to perform thorough check of individuals, belongings and cargo.

Watched each individual to assess demeanor and look for suspicious behavior. Completed routine and incident-related documentation. Conducted pat-downs and hand-held wand searches of passengers when machine alarms indicated further inspection.

Operated scanning equipment to keep entrance lines moving efficiently. Assessed baggage which triggered alarms to determine whether additional search was warranted. Manually searched carry-on or checked baggage containing suspect items such as weapons or liquids exceeding volume limits.

MANUFACTURING TECHNICIAN II 05/2017 - 11/2017

American Red Cross Blood Services - Plano, United States, United States Develop close partnerships with our POS providers to improve our member's data quality Store and distribute blood products to meet quality and quantity for patient's use at area hospitals. Perform data entry and review computer and manual records to assure accurate record keeping associated with storage and shipping.

Prepared and assembled materials and set up and operated production equipment in accordance with current manufacturing practices and standard operating procedures. Adhered to applicable regulations, policies and procedures for safety and environmental compliance. Kept production logs and maintained job material inventory. Collected hazardous or non-hazardous waste using correctly labeled barrels or other containers and transferred to collection areas.

Built packaging for finished products and calibrated or adjusted equipment to ensure quality production. Trained new employees on company and safety standards, providing assistance and remediation with issues. Operated industrial hygiene equipment in manufacturing environments to reduce environmental contaminant exposure.

Education and Training

Mississippi Valley State University - Itta Bena, MS, United States Bachelor of Science Criminal Justice, 12/2016

Forest High School Forest - MS, United States High school diploma 05/2006

Accomplishments

Consistently maintained high customer satisfaction ratings. Earned Mentorship Award August 2015

Achieved Level 3 Performance Rating

Received Certificate of Appreciation October 2016

Accomplished 10+ years of Federal Service

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