Advertising Consultant Customer Service

Marco A Vargas 915-***-****

adp43i@r.postjobfree.com

Career Objectives:

To find a full time position where I will be able to use my skills towards a rewarding and challenging career.

Work History:

Mayan Solar

Jun 2021-Today

• Qualify prospects within assigned sales territory and build a consistent pipeline to meet sales goals.

• Quickly move prospects through the sales process by delivering outstanding consultative, sales, and customer experience.

• Update sales and client databases with current information.

• Be informed on the latest industry developments by attending team meetings and training workshops

Vivint Smart Home

Outside Accounts Manager

March 2020-Today

• Providing accurate information about products and services to customers

• Having effective skills to bring in a vast amount of sales

• Promoting new products/services

• Being effective at handling customer’s queries or complaints

• Being fully aware about the new products and services

• Working well with team members and other departments ADI Honeywell Global Distribution

Inside Sales Senior

Aug 2017- Dec 2019

• Create and close sale orders face-to-face and over the phone

• Research and resolve customer concerns

• Provide basic product training, sales literature and arrange for additional, specialized customer training as needed CCTV,ACCESS CONTROL,INTRUSION,FIRE, NETWORKING

• Execute on ADI’S robust branch operational plan ensuring customer satisfaction, data, integrity, financial security, inventory and accuracy, and overall performance.

• Negotiate price while creating orders or quotes.

• Achieve revenue goals through retention/acquisitions of accounts ADT Security Services

Small Business Representative

Dec. 2013- Aug-2017

• Sell reactivation services and upgraded products within assigned territory to customers who have a previously discontinued ADT system while maintaining assigned sales quota and following established guidelines.

• Identify prospects utilizing creative lead generating techniques

• Present sales presentation and proposal to prospects, identifying positive features and advantages of our products and services over those of the competition.

• Adhere to current ADT policies, procedures, products, programs and services

• Follow up with prospects.

• Process work order and complete all paperwork in accordance with approved and standardized procedures.

• Post installation follow-up by contacting customer ensuring commitments were met and generating referrals.

• Maintain customer retention by affirming customer satisfaction after the completion of both 6 and 12 months of service.

Dish network, El Paso, Texas

Inbound Sales Representative

Oct 05, 2010 - Jun 10, 2013

• Offer right Internet service for a customer such Clear wireless, Frontier, AT&T, Century Link, and others companies • Assess the consumers’ needs and offer appropriate products, programming, and

• Promotions based on their needs.

• Effectively and thoroughly educate the customer regarding their equipment, programming package, and price.

• Provide a quality customer experience regardless of the inquiry or outcome.

• Achieve and exceed established weekly, monthly, quarterly annual sales goals. Duty Free Americas, Texas

Assistant Manager

Feb 01, 2009 -Sep, 2010

• Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.

• Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.

• Inventory stock and reorder when inventory drops to a specified level. Saratoga Homes, El Paso, Texas

Marketing Manager

Feb 01, 2009 - Jan, 2010

• Formulate, direct and coordinate marketing activities and policies to promote products and services, working with advertising and promotion managers.

• Identify, develop, and evaluate marketing strategy, based on knowledge of establishment objectives, market characteristics, and cost and markup factors.

• Evaluate the financial aspects of product development, such as budgets, expenditures, research and development appropriations, and return- oninvestment and profit-loss projections.

• Develop pricing strategies, balancing firm objectives and customer satisfaction Seccion Amarilla, (Yellow Pages) El Paso, Texas

Advertising Consultant salary Oct

15, 2007 - Dec 22, 2008

• Telemarketing, prospecting, able to make appointments and show presentations to decisions makers and accomplish of the monthly goals of sales.

• Send proposals and negotiate the price of the contract, assist to every event to prospect new clients and let them know how they could invest in the best product to help them to make money.

Nextel, Cd Juarez, México

Sales Supervisor

Jun 04, 2006 – Sep 01, 2007

• Communicates interacts with customers, staff, general manager, District manager and vendors, answers phones and assists in customer service.

• Organize daily meetings and set schedule for my vendors, provide training to new staff and set monthly personal quota for my team. Telcel Communications

Sales Executive

Jul 02, 2005 - Jun 01, 2006

• Offer service plans and cell phones.

• Assist in customer service in previous and new customers applying methods to promote and sell new cell phones.

Education

University of Juarez

Bachelor’s Degree

Major: Business Administration and Marketing

Training

Sales Science

Sales channel training Apr 01, 2013 - May 22, 2013 CCTV, INTRUSION, FIRE,A/V NETWORK SYSTEMS

Computer Skills

ADONIS

Accounting Software (QuickBooks)

Database Software (Oracle, Access,)

Graphics or Drawing Software (Photoshop,

Presentation Software (PowerPoint, Flash,)

Spreadsheet Software, Excel,

Word Processing Software (Word, WordPerfect,)

Language Skills

Spanish - Excellent (Read Write Speak)

English - Excellent (Read Write Speak)

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