Rosemarie Felice, BA

*** ****** **** ******

Apt 103

Rock Hill, SC 29732

631-***-****

adp43b@r.postjobfree.com

Summary of Qualifications

Twelve years combined experience as a Receptionist/Secretary in law firms and medical offices

Five years experience as a Bookkeeper and Payroll Clerk

Twenty-six years’ experience as an Emergency Fire/EMS Dispatcher

Areas of Expertise

Answering multi-lined phones

Filing

Proficient in Microsoft Office (Excel, Word, Power Point, Outlook and Access)

Working Knowledge of QuickBooks Accounting

Excellent Communication Skills

Excel in Customer Service

Well organized and detail oriented

Good at multitasking

Emergency/911/Fire/EMS call taking and dispatching

Education

2012- 2015

Ashford University

Bachelor’s Degree in Business Administration/ Healthcare Management

2009-2010

Sanford Brown Institute –

Garden City, NY

New York State licensed Pharmacy Technician

1982 Graduated Newfield High School NYS Regents Diploma

Employment History

05/2012 –

06/2014

Preferred Women – Stony Brook, NY –

Medical receptionist and biller – answered multi-lined phones, scheduled patients for appointments, made charts for new patients, filed charts, collected co-pays at time of appointments, called insurance companies for prior approvals, what co-pays were, what they were covered for within their insurance, called insurance companies for denied payments to find out why and to resolve the issues, did the banking on-line for the company

05/2006 – 4/2011

Suffolk Nephrology Consultants – Stony Brook, NY –

Medical receptionist – answer multi-lined phones, schedule patient appointments, make charts for new patients, file, collect co-pays and reconcile bank statements, setup power point presentations and graphical charts for educational conferences that have been published in medical journals, complete and edit paperwork for Insurance companies and New York State Disability, maintain patient records.

Rosemarie Callari-Felice

adp43b@r.postjobfree.com

631-***-****

(cont’d)

01/1991 – 04/2006

3/2011- Present

Selden Fire District – Selden, NY –

Emergency Dispatcher – answer multi-lined phones, log all incoming fire and medical emergencies, relay information to emergency personnel, filing, input all information into computer for local and state reporting systems, communicate via radio and phone with personnel, coordinating personnel at emergency scenes.

01/2004-

1/2012 Oceans Cuisine Ltd – Rocky Point, NY –

Bookkeeper /Secretary- answered multi - lined phones, filing, reconciled all payable and receivable accounts for company, did payroll for all employees, did quarterly and monthly taxes for state and federal, maintained all vendor accounts.

05/1986-

12/1990 Suffolk County Attorney’s Office - Hauppauge, NY –

Receptionist/Secretary – answered multi-lined phones, filing, typing of legal papers, maintained files of legal papers and Court records for lawyers, scheduled EBT’s for

office and delivered legal papers to Courts in Suffolk, Nassau, Brooklyn and Manhattan.

Community Service

Selden Fire Department Ladies Auxiliary

Selden Fire Department Fire Police Ex-Captain/member

Selden Fire Department Ambulance Company Ex-Captain

Selden Fire Department Treasurer

Suffolk County Volunteer Fireman’s Association Secretary

References

Furnished upon request

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