Administrator Case Manager
Resume:
EDUCATION
Villanova University, Villanova, Pennsylvania
Bachelor of Science Degree in Nursing
Licensed RN in:
• Connecticut
• New York
Barbara Bates Physical Assessment Course:
• 1980, 1995, 2010
CPR Certification Up To Date:
• Adult
• Child
• Infant
University of Connecticut, West Hartford, Connecticut Post Graduate Healthcare Administrator’s License
Coding Classes
Basic Coding
Intermediate Coding
EXPERIENCE
Private Duty Nursing (Self-Employed) 2016-present
• in Westport / Greenwich, Connecticut
Global Health Home Care, Bloomfield, Connecticut (Start-Up) 2015-2016 Healthcare Administrator
• Contracted to start licensed Home Care Agency from Ground Floor to Fully Operational
• Overall Administrator of the Home Care Agency: Operationally and Clinically.
• Obtained licensure for the Home Care Agency by The State of CT Dept of Public Health.
• Obtained Certification for the Home Care Agency by The US Medicare/CMS.
• Obtained Credentialing with 10 Commercial HealthCare Insurance Companies for the agency
• Hired and trained/oriented all staff members; all disciplines
• Managed all Quality Assurance and Auditing of all RN, PT, OT, SLP, MSW, HHA documentation prior to submission.
• Ensured Competency of all staff via State of CT Competency tool.
• Chose Clinical and Financial (Billing) Software for the Agency.
• Trained all staff on New Software
GWEN STEADMAN
800 Town Hill Road
New Hartford, CT 06057
************@*****.***
EXPERIENCE (continued)
Global Health Home Care, Bloomfield, Connecticut (continued)
• Clinical Policies and Procedures/Human Resources
• Established Governing Body Committee and ran meetings (established agenda, disseminated minutes)
• Established PAC/QA Committee and ran meetings(established agenda, disseminated minutes)
• Marketed in the Community, helped establish Referral Sources.
• Managed Personnel and Patient files, ensured compliance with both.
• Interface/Problem Solving with Physicians, Families, Patients.
• Member of CT HealthCare at Home Representative for the Agency: updated agency on changes as they occur.
Compassionate Home Care, Waterbury, Connecticut (Start-Up) 2012-2014 Healthcare Administrator
• Contracted to start licensed Home Care Agency from Ground Floor to Fully Operational
• Overall Administrator of the Home Care Agency: Operationally and Clinically.
• Obtained licensure for the Home Care Agency by The State of CT Dept of Public Health.
• Obtained Certification for the Home Care Agency by The US Medicare/CMS.
• Obtained credentialing with 10 Commercial Health Insurance Companies for agency.
• Hired and trained/oriented all staff members; all disciplines
• Managed all Quality Assurance and Auditing of all RN, PT, OT, SLP, MSW, HHA documentation prior to submission.
• Ensured Competency of all staff via State of CT Competency tool.
• Chose clinical and financial (billing) software for the agency, along with the owner.
• Trained all staff on New Software
• Clinical Policies and Procedures/Human Resources
• Established PAC/QA Committee and ran meetings (established agenda, disseminated minutes)
• Assisted Marketer in the Community, helped establish Referral Sources.
• Managed Personnel and Patient files, ensured compliance with both.
• Interface/Problem Solving with Physicians, Families, Patients.
• Member of CT HealthCare at Home Representative for the Agency: updated agency on changes as they occur.
• Established Governing Body Committee and ran meetings (established agenda, disseminated minutes) Innovative Senior Care Home Care, Farmington, Connecticut (Start-Up) 2011-2012 RN Case Manager (Assisted with Start-Up)
• Provided quality patient care via the development, implementation and evaluation of individual patient care plans.
• Was a liaison between the Agency, patient, and their families.
• Followed established professional standards of care, Agency guideline policy and procedures.
• Developed a P.O.C. that corresponded with the physicians orders through assessment of patient’s needs, condition, environment, consultation with other health team members, at time of initial visit and updated plant of care regularly as necessary and documented this care following Agency procedures.
• Was responsible for the delivery of competent, quality patient care in the home. Maintained an ongoing responsibility for assigned caseload. Assisted Administrator with Start up readiness.
• Assisted Administrator with Survey Readiness.
STEADMAN RESUME PAGE 2
STEADMAN RESUME PAGE 3
EXPERIENCE (continued)
Utopia Home Care, Waterbury, Connecticut 2009-2011 RN Case Manager
• Provided quality patient care via the development, implementation and evaluation of individual patient care plans.
• Was a liaison between the Agency, patient, and their families. Followed established professional standards of care, Agency guideline policy and procedures.
• Developed a P.O.C. that corresponded with the physicians orders through assessment of patient’s needs, condition, environment, consultation with other health team members, at time of initial visit and updated plant of care regularly as necessary and documented this care following Agency procedures.
• Was responsible for the delivery of competent, quality patient care in the home.
• Maintained an ongoing responsibility for assigned caseload. Summerville Assisted Living, Torrington, Connecticut (Start Up) 1998-2002 Director of Resident Care 1998-2000 (2 years)
• Started Assisted Living Community as Director of Resident Care/Supervisor of Assisted Living Agency from ground floor to fully operational.
Executive Director 2000-2002 (2 years)
• Oversaw the day-to-day operations of the assisted living community.
• Served as role model to employees in every job function.
• Coordinated, planned, implemented, monitored, directed, and evaluated all aspects of operations including financial results, sales, dining, general building maintenance, nursing care, activity programming, specialized dementia care and managing and coaching of employees.
• My experience also includes experience in a large teaching hospital in the 1980 - 1998 General Medical -Surgical Unit, Obstetrics (Labor and Delivery, Postpartum) Unit, and Adult Psychiatry.
- Lenox Hill Hospital, New York City, NY
- Roosevelt Hospital, New York City, NY
- St. Francis Hospital, Hartford, CT
• I also worked in several Skilled Nursing Facilities in a Supervisory capacity and obtained my Healthcare Administrators License.
GWEN STEADMAN
800 Town Hill Road
New Hartford, CT 06057
************@*****.***
REFERENCES
Sandy Matteson
29 Gooseberry Lane
Wethersfield, CT 06109
Operations: Director of Marketing: Global Health Home Care Kathy Magid
150 Southfield Avenue
Apt. 2313
Stamford, CT 06902-7768
Registered Nurse: Roosevelt Hospital, New York City, NY
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