Packaging Corp Executive Assistant
Resume:
Russell Francis Alolino
Address
Valencia City, Bukidnon, Philippines, 8709
Contact Number
Email Address
******.*******.**@*****.***
Russell Francis Alolino
(https://www.linkedin.com/in/rfpavlog)
Summary of Qualification
• Over 5 years competitive in Sales, Administrative Works, and Customer Service.
• Quick learner, with an ability to rapidly achieve organizational integration, assimilates job requirements and employs new ideas concept, methods and technologies.
• An effective communicator with good relationship building and interpersonal skills.
• A perseverant dedicated and determined person show in open to changes and improvements.
• Accuracy in analytical skills.
Work Experience
Sales Agent (September 2020 – Current)
Goodlife Damayan Insurance Co., Valencia City, Bukidnon, Philippines
• Provide superior service to customers by quickly and courteously responding to request, inquiries, suggestions and concerns
• Communicates to customers in native language to increase loyalty and establish relationships
• Offers each customer top-notch, personal service to boost sales and customer satisfaction
• Approaches each problem with fresh mind and analytical strategies to quickly resolve concerns
• Identifies new targets, develops new business opportunities and presents product lines to customers
• Assists call-in customers with questions and orders
• Performs cold-calling and follow-ups with leads to secure new revenue
• Develops and utilizes reports to assist leadership with key decisions and outperformance of operational targets
Administrative Staff (February 2020 – June 2020)
Lyceum Professional Institute – Northern Mindanao, Inc. Ozamiz City, Misamis Occidental, Philippines
• Drafted professional memos, letters and marketing copy to support business objectives and growth
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
• Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service
• Strengthened outreach by coordinating events to maximize marketing initiatives
• Maintained complete database of files, contacts and project materials
• Determined customers’ needs and provided brand awareness and recommendations to fulfill requirements
Customer Service Representative (March 2019 – November 2019) Siblings International Business Solutions, Davao City, Davao del Sur, Philippines
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
• Provided primary customer support to internal and external customers
• Answered customer telephone call promptly to avoid on-hold wait times
• Provided information regarding charge accounts and loyalty programs Executive Assistant (July 2018 – February 2019)
Duraboard Packaging Corp., Davao City, Davao del Sur, Philippines
• Prepared documents, reports and presentations for executives and board members using advanced software proficiencies
• Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity
• Screened calls and emails and initiated actions to respond or direct messages for managers
• Developed and updated spreadsheets and databases to tract, analyze and report on performance data
• Organized and coordinated conferences and monthly meetings
• Created expense reports, budgets and filing systems for management team Internship
June 2017 – February 2018
Internship Training – National Commission on Indigenous People (NCIP), Bukidnon, Philippines
• Proposed development and testing improvements to positively impact usability, function and performance
• Used coordination and planning skills to achieve results according to schedule
• Resolved conflicts and negotiated mutually beneficial agreements between parties
• Demonstrated respect, friendliness and willingness to help wherever needed
• Conduct an organized events or activities
• Had a great skills in Administrative works
Education
National Certificate II : Caregiving
Intercare Training School Inc., Cagayan de Oro City, Misamis Oriental, Philippines Certificate Number: 211***********
Issued On: April 2021
Valid Until: April 2026
Bachelor of Science in Community Development (2014 – 2018) Bukidnon State University, Malaybalay City, Bukidnon, Philippines Wes Equivalency Report: Bachelors Degree (Three Years) Valid Until August 2026
Skills
• Client needs analysis
• Quote information
• Policy renewals
• Analytical skills
• Communication skills
• Team player and goal-oriented
• Database administration
• Report analysis and scheduling
• Organizing events and activities
Languages
Filipino
English
References
Belinda S. Tan
Managing Director
Duraboard Packaging Corp.
Davao City, Davao del Sur, Philippines
Fundador S. Binahon, Jr.
Provincial Director
+63-905-***-**** / +63-917-***-****
National Commission on Indigenous People (NCIP)
Cagayan de Oro City, Misamis Oriental, Philippines Niliza Bolonos
Branch Sales Manager
Goodlife Damayan Insurance Agency Co.
Valencia City, Bukidnon, Philippines
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