Beaumont Hospital Data Technician

Brenda Faye Cliatt

Detroit, MI *****

Summary

Highly experienced professional with 8+ years of experience as HRIS Analyst with a full range of experience of analysis and evaluation of existing systems

Strong analytical and problem solving skills

Proficient in using Peoplesoft, Oracle and Microsoft Office

Education

Bachelor of Science Degree, GPA 3.47

Major: Organization Administration

Central Michigan University, Mt. Pleasant, MI

Associates in Business Administration,

Henry Ford Community College, Dearborn, MI

Certifications:

Six Sigma Lean and Green Belt Certified (3/2009)

Service Excellence Certified (7/2008)

7 Habits of Highly Effective People Certified (4/2010)

Skills

Peoplesoft 9.2

Oracle Cloud Fusion

Oracle Security Administrator and Super User

BMC Helpdesk Administrator

Healthcare Source Position Manager and Halogen Software Administrator/Super User

Fluent using SPC IV for Excel

Expert using Microsoft Office applications

Business Objects-Data Warehouse Reporting

Professional Experience

Beaumont Health Systems, Corporate Human Resources (08/2011 – 04/2020)

Southfield MI

HRIS Analyst

Resolved HR, Executive Team, Management Team, and Regular Employee issues regarding HR applications.

Triage and processed work orders in BMC Footprints system.

Generated monthly, quarterly, and annual HR metrics used for Dashboards, Management Teams and Compliance.

Generated Ad hoc and standard HR reports upon request.

Documented HR processes to produce HR policies and procedures

Provided access and security levels for all employees and non-employees to HR applications; and, assisted in management of the Oracle risk assessment processes.

Uploaded data from Oracle database daily to non-Oracle applications

Managed the Pay for Performance Appraisal System

Beaumont Laboratory, Clinical Pathology Quality Assurance, (04/2008 – 08/2011)

Royal Oak, MI

Data Technician

Managed Patient Safety & Quality Improvement (PSQI) electronic variances reports that involved Beaumont Laboratory Services to comply with HIPAA.

Created monthly metrics, data monitors and process improvement charts using data from PSQI report and Laboratory Information Systems error reports

Worked with Management team, Nursing Units, and other vested employees to discuss and develop methods to improve out-of-control processes.

Member of the Clinical Pathology Performance Improvement Committee and the Beaumont Laboratory Services HR Practices Committee.

Beaumont Hospital, Appointment Center, Beaumont Business Center,. 11/2006 -04/2008

Troy, MI

Scheduler

Scheduled radiology, nuclear medicine, biopsies and other diagnostic and screening exams

Pre-registered callers using patient’s hospital record information, while ensuring compliance with all HIPPA regulations.

Ensured all pre-exam questions and tests were completed before scheduling exams.

Kelly Services for Beaumont Hospital, Corporate HR Finance, Financial Service Center (08/2006 – 04/2008)

Southfield, MI

Financial Analyst

Generated Beaumont’s monthly health care, dental, and life insurance cost reports.

Generated monthly Medicare Subsidy and Retiree/COBRA Health Care Receipt reports.

Manually extracted data from Oracle and the company’s legacy HR system (HRMS) to produce reports used to determine employee retirement eligibility.

Kelly Automotive Services for Ford Motor Company - Global Marketing (02/2004 – 02/2006)

Dearborn, MI

Departmental Support

Converted raw marketing data into useable formats for research projects.

Created presentations, charts and spreadsheets for Marketing Managers.

Scheduled meetings between Marketing Managers, Executive Team and vendors in preparation for the Auto Show, Dream Cruise, and other Ford Marketing Events.

Managed and monitored departments’ laptops, blackberries, printers and other electronic equipment.

Kelly Automotive Services, Ford Motor Company, North American Car (NAC) (11/1999 - 2/2004)

Dearborn, MI

Human Resources Business Operations,

Human Resources Support Analyst

Managed HR database by ensuring that all employees were located in the correct department number, financial department and reporting to the correct Supervisor.

Audited database to ensure correct alignment of employees throughout NAC.

Served as NAC’s single point of contact regarding database corrections and updates.

Generated personnel reports for NAC engineering management team.

Prepared Visa applications and other required paperwork for employees leaving to, and coming back from, International Service Assignments.

Participated on the NAC Diversity Advisory Team and the Personnel Development Committee.

Kelly Automotive Services - Ford Motor Company, Fuel Economy and Quality (02/1995 - 11/1999)

Allen Park, MI

Administrative Assistant

Managed Department Manager and Engineers calendar’.

Created formatted spreadsheets from raw environmental test data.

Created PowerPoint presentations to be presented to Executives of the 3 US Auto Companies, EPA Government Officials, and Foreign Dignitaries.

Typed technical papers, memos, formal and informal correspondents.

Made travel arrangements (air, hotel and rental car), created customized travel itineraries, and provided driving directions for Department Manager and the Engineers.

Created travel expense reports using travel receipts and travel itineraries.

Served as recording Secretary for Auto/Oil Committee.

Updated Environmental Engineering online job board with open engineering positions.

Created monthly Department Significant Action Report.

Handy Andy Home Improvement (06/1991 - 08/1994)

Southfield, MI

Office Administrator

Managed store office by supervising office staff (operators and clerks) and handling all HR duties.

Generated purchase orders for store replenishment and special orders.

Ensured all employee and supplier requests were handled expeditiously.

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