Rehabilitation Technician Claims Representative
Resume:
Experience and preference in working with Veterans, Disabled, and Elderly Populations.
ROBERT O’MALLEY MSW
CONTACT
PHONE:
EMAIL:
*****************@*****.***
HOBBIES
Hobby #1 Swimming
Hobby #2 Cycling
Hobby #3 Fishing
Hobby #4 Hiking
EDUCATION
Salem State University
Bachelors of Social Work
1993-1996
Graduated with Honors with a 3.24 GPA
Salem State University
Masters of Social Work
1999 - 2001
Advanced standing student with a study concentration on Health & Mental Health. Performed internship at the Edith Norse Rogers Hospital in Bedford, Massachusetts
Graduated with Honors with a 3.24 GPA
WORK EXPERIENCE
Perseverance Disability Advocates
Social Security Representative
1-1-2014–Present
Meet with clients virtually or in persons who are in need for Social Security Disability benefits. Educate and explain to the client the process of applying for benefits and the eligibility requirements. Advise clients about the necessary application documentation. Assist clients in preparing an application and other required paperwork. Working with applicants Disability Determination Examiners to inquire about case status and needed medical or other case related information. Sending documents and application and other supportive records and other required paperwork to Social Security District Offices Claims Representative. Follow up with applicants’ treatment providers to respond to Social Security Disability Examiners medical records requests in a timely manner. If a client’s case is denied I would assist the applicant in preparing an appeal for their disability redetermination claim.
Disability Determination Services - Social Security Disability Examiner
1998–2004 & 2010-2013
Made determinations on claimant’s medical or vocational eligibility for Social Security Disability (SSDI or SSI) case. Responsible in gathering and obtaining medical information from treatment providers and claimant’s representatives. Following up with claimants to confirm case status, requesting assistance in having treating sources submit medical records and requested medical reports. Arrange for claimant to attend scheduled consultative examinations when medical records provided are insufficient to make a disability decision. When enough medical information is obtained to make a disability determination, I would present the case to medical and/or psychiatric consultant for a disability decision. I would also for possible case allowance based upon the claimant’s R.F.C. (Residual Functional Capacity) and inability to perform past or other pertinent employment.
Bedford Veterans Administration Hospital Domiciliary
Dual Diagnosis Specialist – Rehabilitation Technician
2008–2009
The Domiciliary Program is a 40-bed inpatient facility designed specifically to assist dually diagnosed homeless Veterans reintegrate into their respective communities. Provided support and treatment to Veterans affected by substance abuse and mental health issues. Completed intake procedures including a biopsychosocial assessment and assisted the assigned Veteran in the development of a sound individualized rehabilitation treatment plan appropriate to the needs and desires of the Veteran, and make appropriate changes as needed. I would also implement a discharge plan for the Veteran upon completion of the 6-month program. I would maintain a caseload of 6-8 veterans providing individual counseling, facilitating psycho-educational and substance abuse treatment groups.
• Boston Senior Home Care Case manager
• 1997-1998
Met with potential elderly clients to assess and to evaluate eligibility for state home care services. Developed an individual care plan designed to provide unmet needs of the elder. Developed a working knowledge of the agency, service providers, vendors, and community-based programs and became proficient to access this information. Implemented the care plan utilizing community-based service providers. Maintained the client care plan through the
monitoring of vendors service, informal supports, with clients and
readjusting care plans as needed. Maintained clients records with timely documentation of all significant communications from
vendors, clients, and both informal supports. Met with assigned
clients on a quarterly basis to ensure that the elders needs were
being met and increase or decrease services being provided and
to assess that the elder is living as interdependently as possible. Consulted with Team Manager, Colleagues, and other staff personnel as needed for ongoing case management.
SKILLS
Skill #1 Excellent Communication and Listening Skills
Skill #2 Empathy and Compassion
Skill #3 Organizational Skills
Skill #4 Problem Solving and Resourcefulness Skills
Skill #5 Patience and Tolerance
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