Content Specialist Payroll Coordinator
Resume:
Amanda Crutchfield
**** ** ********** ****** ***********, AR 72713
********************@*****.***
OBJECTIVE
Very outgoing, warm, and personable professional office administrator seeks a position as an administrative assistant where my passion for customer service, my degree in education, and my interpersonal skills can be used to benefit the company.
BACKGROUD SUMMARY
20 Year’s diversified educating experience in the corporate, classroom, and fitness settings. Proven expertise in instruction, project management, corporate training, sales, business development and public speaking. Particularly effective with organization and attention to details, excellent interpersonal and written communication skills with diverse populations. Very comfortable speaking in small settings, large venues and on camera.
Accomplishments
● Originally an office receptionist for a growing staffing company, I was quickly promoted to Payroll Coordinator. My responsibilities included the following: processing unemployment claims, garnishments, employment verifications, worker’s compensation claims, etc. All of these required detailed record keeping, daily communication with the state unemployment office and handling time sensitive documents. I was promoted to compliance officer toward the end of my time at Millennium. This position required more detailed record keeping to complete a company-wide audit. I was in charge of running all E-Verify applications for every employee, which again required constant communication at the state level. With every promotion came more responsibilities and my attention to detail has always been an essential asset. I am also very efficient. If there is an easier, more productive way of completing a task, I will find it, discuss it with my team, then put the proper measures into place.
● Responsible for all training and workshops for teachers, media specialists, and administrators in key account states including Michigan, Indiana, Kansas, Oklahoma.
● Creating web-based training modules for sales team members and customers.
● Effectively incorporating many learning modalities (i.e., visual, audio, kinesthetic) into presentations.
● Teaching educators how to best use technology in the classroom.
● Utilizing videoconferencing and teleconferencing devices to deliver presentations and training.
● Curriculum Specialist for Pearson; critical role in the selling, implementation and data review phases in over 10 states.
● Working closely and communicating with sales team members in key territories
● Project Manager and Content Specialist for the MINDS Institute’s Oral History Project, a nonprofit project partnering with the Library of Congress and the Veterans History Project to collect and preserve the oral histories of our country’s war time veterans and civilians
● Elementary classroom teacher in grades one, three, five and six; mentor teacher to university students for two years, mentor teacher to first year teachers.
● Completed two marathons, placed high in my age group in CrossFitcompetitions
● Successfully managed the weight loss and fitness program at FitZonefor Women and helped many women achieve their health and wellness goals.
PROFESSIONAL WORK HISTORY
Office Receptionist/Office Manager
Millennium Search, LLC
September 2019 – May 2020
1.Answered phones
2.Greeted guests and clients
3.Maintained an efficient, organized, resourceful office environment
4.Recruiter support – ran backgrounds on all potential new hirers, administered mandatory drug tests
Payroll Coordinator
Millennium Search, LLC
May 2020 – November 2020
All of the following required detailed records, fluid internal documentation, constant communication (email, snail mail, and phone calls) with several state and federal agencies
1.Responsible for processing garnishments, unemployment claims, separation notices and employment verifications
2.Responsible for all workers compensation claims
3.Responsible for attending and representing all court cases regarding unemployment disputes
Compliance Officer
Millennium Search, LLC
May 2020 – November 2020
All of the following required detailed records, fluid internal documentation, constant communication (email, snail mail, and phone calls) with several state and federal agencies
1.Assisted with internal audit of all company procedures.
2.Responsible for the E-Verify employment tool to ensure clients were in compliance with NHS and DNS procedures.
3.Kept detailed records of all written and oral communication with state and federal agencies
Curriculum Specialist
Pearson
June 2005-August 2011
1.Critical role in the selling, implementation and data review phases in over 10 states.
2.Responsible for all training and workshops for teachers, media specialists, and administrators in key account states including Michigan, Indiana, Kansas, and Oklahoma.
3.Working closely and communicating with sales team members in key territories
Sales Manager and Personal Trainer
FitZone for Women, Waterford, Michigan
June 2004 – June 2005
Project Manager
The MINDS Institute, Farmington Hills, Michigan
January 2003 – November 2003
Content Specialist
MINDS, Farmington Hills, Michigan
May 2002 – January 2003
Classroom Teacher
Star International Academy, Detroit, Michigan
August 1998 – May 2002
EDUCATION
Taylor University
Upland, Indiana
Bachelor of Arts in Elementary Education
1998
REERENCES
Ed Land, Vice President of Operations
**.****@****************.*** 901-***-****
Chuck Obeso-Bradley, Regional Curriculum Specialist, Pearson (RET)
************@*****.*** 831-***-****
Lucretia Nesbit, Client Director – Walmart – Nielsen
********.*******@*******.*** 214-***-****
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