Shyrel Denise Bell **** Emerald Ave., SW, Atlanta, Georgia 30310
CELL: 404-***-**** Alternate: 404-***-**** HOME: 404-***-****
Objective: To acquire a challenging position utilizing my skills in Management, Accounting, Customer Service, and Administration.
Experience:
12/07- Bronner Brother’s Marietta, GA
06/14 Accounting Clerk/Customer Service
Processed orders for next day sales for customers and vendors.
Resolved escalating issues, maintenance customer’s accounts and performed account payable duties.
Met quota of $2500 weekly sales of products and work diligently with marketing department.
08/06- Department of Juvenile Justice Atlanta, GA
10/07 Auditor/Payroll Assistant
Arrived at conclusions, compiled data making recommendations regarding findings.
Examine, evaluate and report on the accuracy of internal control for employees
timecards, processed payroll on ADP system and performed managerial duties.
05/05- Community Management Associates Atlanta, GA
06/06 Staff Accountant
Completed special assignments as requested by CFO
Provided detailed analysis on Home Owners’ Associations as required.
Maintained G/L for separate Home Owners’ Associations and provided administrative support to management.
Reviewed and prepared monthly Financials for Home Owners’ Associations.
Entered daily checks following appropriate posting procedures.
Prepared monthly bank reconciliations and performed A/R duties.
Balanced and researched errors, checks, Explanation of Benefits and cross-trained.
Retrieve incoming calls and handled customer issues/concerns.
12/00- National Cash Registry (NCR) Norcross, GA
04/05 ATM Operations/ATM Management Center Agent
Processed ATM claims in timely and productive manner
Communicated daily with vendors and Banks locally and out of state to resolve out-of-balance ATM claims
Balanced General Ledger for various accounts and investigate/resolved customer claims within 30 days of receipt
Implemented Pre-Claim process and create spreadsheets for various accounts
03/96- Bank of America Atlanta, GA
12/00 ATM Account Control/Support Specialist
Reconciled ATM/Banking Centers outages and trained new hires
Assisted banking centers and vendors regarding questions or procedures associated with departmental guidelines
Verified incoming ATM Weekly Cash records against Cash Entries Report and Vendor Vault Report
Created spreadsheets for the statistical reports and performed supervisor duties while in manager's absence
Proof Dept.-Encoder
Processed checks, statements, loan payments, General Ledgers and troubleshoot
Error exceptions and maintained high standards of excellence
Honored for exceeding the required job performance of 3000 items per hour
07/86- Wells Fargo Armored Services Atlanta, GA
03/96 Consolidation Teller
Verified deposits and prepared money to be shipped to various banks and ATM's
Performed supervisory and teller duties, balanced general ledgers and worked in accounts receivable. Acted as liaison between clients and management
Education: Joseph Emerson Brown High School Atlanta, GA
Academics 1986
Skills: Mainframe, Microsoft Office, PeopleSoft, Tops, ADP software, Outlook and 10 key by touch.
Reference: Available upon Request