Credit Controller Contact Details
Resume:
Curriculum Vitae of Philile Bongiwe Eddie Phelembe
Contact details
Residential Adress : A1249 Mpumalanga Township
Hammarsdale, 3700
Contact number : 076*******/ 083*******
Email : *********@*****.***
Core competencies
Data Capturing Communication Skills Customer Relation
Team Player Time Management Computer Skills
Financial Management Interpersonal relation Administration Skills
Planning and Organizational Skills
Professional Experience
Debtors follow up Clerk- Contract Lewis July 2019- March 2020
• Advising debtors of possible consequences of non-Payment
• Contacting customers with regards to their overdue payments
• Securing payment from debtors
• Investigating claims of financial difficulties
• Making enquiries and track the whereabouts of the defaulters
• Updating administrative records
• Preparing documents for the debt collectors when visiting uncontactable customers to their addresses
• Data capturing of credit agreements when opening new accounts
Debtors Clerk- contract Lewis September 2014 – August 2015
• Ensured that customers are provided with best financial solution to fit their profile
• Captured and processed credit agreements, and ensured that good quality data is captured.
• Ensured that payments are received from customers and tracked against the promises to pay from customers
• Interviewed customers referred by cashier before taking a cut instalments or arrear accounts
• Attended to customers` queries and complaints
Financial Service Clerk- contract Barnetts September 2013 – November 2013
• Provided customer service by attending to customer queries related to financial requirments
• Captured financial agreements between customers and the company and ensured that good quality customer data is captured.
• Responsible for maintaining business unit assets and equipment
• Reconciled bank statements.
• Monitored income and expenses and their impact on profitability
• Reviewed business unit performances by analysing income statement.
Financial Service Manager Electric Express October 2009- April 2011
• Managed cashier and credit controller consultant
• Provided customer service by attending to customer queries related to financial
• Responsible for ensuring adherence and compliance to all company`s policies and procedures.
• Captured financial agreements between customers and the company and ensured that good quality customer data is captured.
• Responsible for maintaining business unit assets and equipment
• Controlled security of cash and payment instruments
• Reconciled bank statements.
• Coached new recruits and casual staff.
• Monitored income and expenses and their impact on profitability
• Reviewed business unit performances by analysing income statement.
Reason for leaving: Left to focus on further studies (Accounting Diploma).
Credit Controller Price n’ Pride 2003- 2009
• Ensured that customers are provided with best financial solution to fit their profile
• Captured and processed credit agreements, and ensured that good quality data is captured.
• Ensured that payments are received from customers and tracked against the promises to pay from customers
• Interviewed customers referred by cashier before taking a cut instalments or arrear accounts
• Attended to customers` queries and complaints
• Implemented business plans and reviewed performance against plans
• Ensured that all customers` files and store equipment are protected and secure at all times.
• Responsible for claims from customers resulting from losses such as retrenchments, theft and etc
• Responsible for filing all documents according to policy
Reason for leaving: Promoted and transferred within the JD group, to Electric Express
Cashier Price n’ Pride 1997- 2003
• Responsible for screening and handling all telephone calls and transferring them to appropriate personnel.
• Monitored debtors` accounts by assessing and analysing them in the system.
• Ensured that right amount of cash received from customers is recorded.
• Processed credit card payments via speed point machines.
• Process refunds and reversals
• Allocated the petty cash allowances
• Reviewed all documentation to ensure correctness before signing off and filing
• Responsible for filing of all documents.
Reason for leaving: Promoted to credit controller
Education
08/2011- 02/2013 Business Administration Diploma (Accounting) Oxbridge Academy
1995 Matric (Science Subjects) Phezulu High School
References
Ms Thandeka Mazibuko
Financial Service Manager (Russell)
Ms Bongi Magagula
Financial service area Manager (JD group – KZN)
Mr Mduduzi Mthembu
Branch Manager KwaMashu Price ‘n pride
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