Contact Details Matric

CURRICULUM VITAE

FOR

SITHOLE THANDEKA CEBILE

PERSONAL DETAILS

Surname : Sithole

First names : ThandekaCebile

Date of birth : 1982/08/10

Identity number : 820-***-**** 082

Nationality : South African

Gender : Female

Marital Status : Single

Home language : IsiZulu

Other language : English

Criminal offence : None

Status of health : Good

CONTACT DETAILS

Postal Address : P.O. Box 7668

Esikhawini

3887

Residential address : Esikhawini, Mkhobosa Reserve Ward 16

Contact number : 078-***-**** / 071**-***** / 082-***-****

E-mail Address : ********@*****.***

EDUCATION QUALIFICATION

Last school attended : Mbusowabathethwa High School

Highest grade : Grade 12 (Matric)

Year completed : 2004

Subject passed : IsiZulu, English, Mathematics, Biology,

Business Economics and Travel & Tourism

TERTIARY QUALIFICATION

Name of institution : University of Zululand

Qualification : Diploma in Public Relation Management

Year completed : Finalist (2016)

Name of institution : PC Training & Business College

Qualification : Certificate in Human Resource Management

Year completed : 2007

WORKING EXPERIENCE

Name of company : SASSA Ngwelezane Local Officer

Position held : Administration Clerk

(Expanded Public Works Program)

Period of service : 05 June 2016 to 30 July 2017

Reason for leaving : End of contract

DAILY DUTIES

EPWP learner at South African Social Security Agency (SASSA):

Planning, organizing and co- ordination of administration activities

Manage service level agreement with services providers

Compilation of daily and weekly statistics

Assist with social grant application in terms of Social assistance act

Updating of the database engagement with clients

Liaising with other stakeholders like Social Development, Home Affairs and Municipality with an aim of rendering quality service

Liaise with relevant superintendent on status of jobs

Working with a diverse group of clients

Adherence to the principles of Batho Pele

Assist with all administrative activities in the offices

Delivering excellent customer service between internal and external customer

Compliance knowledge of the acts and Policies

Knowledge of Promotion of administrative justice act no.30 of 2000

Knowledge of public service and service delivery

Knowledge of public management act of 1999

Knowledge of general admin procedures

Knowledge of Social Assistance act 13 of 2004

Knowledge of social security agency act 9 of 2004

Knowledge of Disciplinary procedures

Knowledge of performance management and development system

Knowledge of agency’s constitutional mandate

Knowledge of report Writing

PREVIOUS WORKING EXPERIENCE

Name of company : Sigi Communication Centre

(Internet Café Esikhawini Mall)

Position held : Administration Clerk

Period of service : 2009 April to December 2013

Reason for leaving : End of contract

DAILY DUTIES

Faxing and Receiving Faxes

Counting cash for the day and do banking

Receiving calls

Sending & Receiving Customer’s E- mails

Attending on Customers assisting client with their problems

Photocopying & Scanning

Typing of document and assignments

Filing of document

Designing time table, invoice book

Designing and creating of invitation cards business cards and wedding cards & parties

PROFESSIONAL PROFILE

Highly organized general positive attitude

Able to work under pressure

Ability to maintain confidentiality

Knowledge of office procedure and practices

Good communication and strong team work

Emotionally to communication in English & IsiZulu

Ability to work at own initiative and as part of the team

Good interpersonal relationship

I am honesty and trustworthy

I am respectful

Demonstrate sound ethics

Computer literate

Willing to working long hours

KEY COMPETENCIES

COMPUTER SKILLS: I have a working knowledge of all office packages on PC’s, I am competent typist and comfortable with word processing and spreadsheet software.

TELEPHONE SKILLS: I have a polite and clear telephone manner. I am comfortable with taking and delivering messages. I enjoy contacting people and creating relationship with colleagues on the phone.

FILLING: I following a strict filing system, I priorities my filing try to clear my desk by the end of the day. I do not like to put things a side to build up, I would rather do things as they appear so I’m top of it.

COMMUNICATION: I communicate well between colleagues, contact and customers. I always aim to reply to message within a day appropriate action taken, I am efficient and personable.

REFERENCE

Contact person : Miss J Ngubane

Relationship : Lecture @ University of Zululand

Contact number : 035-***-****

Email- Address : ********@*******.**.**

Contact person : Miss HlengiweNxumalo

Relationship : Lecture @ PC Training & Business College

Contact number : 079-***-**** / 035-***-****

Contact person : Miss Miriam ZandileMthembu

Relationship : Supervisor @ Isigi Communication

Contact number : 073-***-**** / 035-***-****

Contact person : Mr. M. Shoyisa

Relationship : Team Leader @ SASSA Ngwelezane Local Officer

Contact number : 035-***-**** / 4 or 073-****-***

Contact person : Mr. P.N Gumede

Relationship : Supervisor @ SASSA Ngwelezane Local Officer

Contact number : 035-***-**** / 4 or 083-***-****

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