Residential Manager Basketball Coach
Resume:
Philip Johnson
Phlebotomist (IOP) Quest Diagnostics
North Las Vegas, NV 89031
*************@*****.***
Authorized to work in the US for any employer
Work Experience
Phlebotomist IOP
Quest Diagnostics - Las Vegas, NV
March 2016 to December 2021
Responsibilities
Drawing blood on patients every day. See over 25 patients a day. Skills Used
Drawing blood laboratory assistant work urine analysis urine cultures. Team Leader/Supervisor
TELUS International Google - Las Vegas, NV
February 2015 to December 2015
Responsibilities
Talking on the phone to customers about their Google Wallet issues. Skills Used
Working with customers to fix their wallet issues refund credit accounts troubleshoot Google Gmail Account Services Supervisor
Cox Comm - Las Vegas, NV
May 2011 to April 2014
Responsible for customer education of bills, products, services, past due accounts, collection arrangement, payment arrangement, checking service status, service reconnection up selling and educating consumers on new products and services, opening new accounts, service transfers, account credits as well as account disconnections. One on one and team coaching team meetings. Billing Supervisor
Comcast Comm - Knoxville, TN
September 2010 to March 2011
Responsible for advising customer of bills, past due amounts, collection arrangement, payment arrangement, checking service status, service transfers, service reconnection and all other general customer service duties. One on one and team coaching team member action plans team meetings. Car Agent
Enterprise Car Rental - Knoxville, TN
October 2008 to July 2010
Responsible for the care and maintenance of the cars on the lot. This includes vacuuming and prepping the cars, shuttling cars to and from car washes and dealerships for servicing, car transports to and from offices, checking fluid levels, and changing tires. Residential Manager
Habilitative System, Inc - Chicago, IL
November 2005 to July 2008
Authority and responsibility necessary to manage and control the day-to-day operation. As an in-house manager, I was responsible to behave in a professional manner at all times, acting as a positive role model and providing leadership both for the staff and residents of the home. Basketball Coach
Crane High School - Chicago, IL
September 1999 to August 2003
Coaching, recruitment of qualified student-athletes with a commitment to academic success, yearly scheduling of games, conditioning, budget preparation, fundraising and other related duties as assigned by the athletic administration.
Education
A.S. in Business
University of Illinois at Chicago - Chicago, IL
2001
Skills
• drawing blood EKG Tech (1 year)
• Phlebotomy
• Patient Care
• Laboratory Experience
• Sports Coaching
• Specimen collection / processing
• Supervising experience
Certifications and Licenses
laboratory assistant phlebotomist
Certified Phlebotomy Technician
Additional Information
Key Skills
World-Class Customer Service
Troubleshooting/ Problem Solving
Up-Selling/Sales Support
Inbound/Outbound Sales
Automotive Detailer
Coaching & Developing
Customer Facing Support
Multi Media Support
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