Logan Ut Travel Coordinator

Bethany T. Brammer

**** ***** **** **** *******, UT 84310 Phone 801-***-**** *******.*******@*****.*** OBJECTIVE:

Opportunity to use my experience and skills to help build a dynamic growth oriented company. Highly skilled professional with communication, problem solving, accounting and customer service skills who is ready to take the next step in her career.

WORK EXPERIENCE:

June 2020 - April 2021 Paramount Acceptance Holloday, UT Customer service Representative

Meet over daily call requirement

Handled all customer calls

Had ability to handle supervisor calls

Did training for new customer service agents

2010 - May 2017 OWNER, ALL SMILES DAYCARE, LEHI, UT Managed daily operations of a busy daycare

Including sales, parent relations and accounting

Developed and administered preschool curriculum to children Hired and trained staff

Responsible for maintaining a happy, healthy and safe environment to learn and grow 2007 - 2010 ONLINE BANKING CUSTOMER SERVICE, ZIONS BANK, SLC, UT Point of contact for customer incoming phone support Trouble shooting customer needs for Zions customers and support for 4 smaller banks Followed up with bank customers to ensure their issues are resolved 2004 – September 2006 TOUR & TRAVEL COORDINATOR, RADISSON HOTEL, SLC, U Managed detailed tour accounts from contract to departure Orchestrated catering events with banquets

Assisted the Director of catering and Sales Managers of daily operations Responsible for daily administrative duties

Managed detailed tour accounts from contract to departure Orchestrated catering events with banquets

Assisted the Director of catering and Sales Managers of daily operations Responsible for daily administrative duties

2002 - 2004 FRONT DESK AGENT, UNIVERSITY PARK MARRIOTT, SLC, UT Front desk agent/At your service agent

Customer service for clients

Server in a busy downtown private club

Assisted Management with bringing excellent customer service EDUCATION:

Utah State University, Logan UT

B.S. - Interdisciplinary Studies Business

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