Medical Assistant Volunteer Services

Jennafer Crawford

** ****** ***** ***** **********, TX 75080 972-***-**** ****************@*****.***

About Me

Outgoing team player looking for a good fit. Not only a self-starter and problem solver, I am also a people person that does not know a stranger. People feel comfortable with me and I want to find an opportunity where I can make a difference.

Experience

The Reserve at North Dallas – Dallas, Texas

Receptionist / Concierge – February 2021 to September 2021

I managed all aspects of the front desk, which included checking guests in and out, COVID screening, handled all incoming calls, both internal and external, transferred and dispatched calls including initiating 911 calls as needed, facilitated incoming and outgoing packages / deliveries, organized spreadsheets for meals, conflict resolution liaison for residents, collected rent payments, coordinated moves in and out and happily greeted all visitors.

Self-Employed – Dallas, Texas

Private Home Health Aide, MA for Hank and Annette Silver – June 2013 to September 2021

As a home healthcare professional, I not only cared for the needs of the patients, but I also managed relationships with the family and medical professionals and acted as a liaison between them. Duties included, but are not limited to, companionship, social secretary, phone screener, meal prep, errand person, physical therapy, showering, toileting, dressing, glucose monitoring, insulin injections, dispensing medications and incontinence care.

Home Instead – Austin, Texas

Private Care, MA – February 2011 to May 2013

With Home Instead, I worked with a variety of patients both in private homes and in retirement facilities. Duties included companionship, medication reminders, ambulation, transfers, exercise, personal hygiene, meal prep, errands, injections, glucose monitoring and doctor’s appointments.

Texas Pain Rehabilitation – Round Rock, Texas

Medical Receptionist – February 2009 to May 2009 (this was a temporary assignment to cover maternity leave)

Managed all aspects of front office management, which included greeting patients and their families, answering phones, chart preparation, insurance verification, copays, procedure scheduling, setting appointments, copying, faxing workman’s comp documents, maintaining medical records and working with drug representatives.

Shepardson Realty – Santa Clara, California

Property Manager, Holly Oaks Apartments – September 1993 to August 1997

Responsible for managing all aspects of the apartment community and consistently reached all financial goals by staying under budget on expenses and over budget on revenue and exceeding YTD net operating income. Managed all daily operations and vendor relations. Creation, implementation and execution of annual budgets. Maintained 100% occupancy on 45-unit property. Duties also included leasing, minor maintenance issues, bookkeeping, banking and reconciliation. Also coordinated walk throughs for tenants moving in and moving out for damages and coordinated efforts to make ready.

Samaritan Medical Associates – San Jose, California

Medical Assistant / Triage Nurse – August 1985 – May 1992

Responsible for complete support of medical office operations. Duties included all aspects of operation for office support, which included rooming patients, vitals, patient history, assisting doctors with procedures i.e., EKGs, pap smears, sigmoidoscopies, suture removal, biopsies, injections, phlebotomy, UAs, first aid, communications with drug reps, maintaining stock on sample medications and call in prescriptions for doctors. I also rotated with the front office PRN on a daily basis where I assumed responsibility for all aspects of the front office.

Education

Presentation High School – San Jose, California

Graduated 1982

Involved with student leadership, Italian language studies and volunteer services to the elderly

Bryman College – San Jose, California

Graduated 1985

Medical Assisting – Received Medical Assistant License in October 1985

References available upon request

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