Jeffrey “Scott” Mischel
Milwaukie, OR *****
*************@*****.***
Culinary Graduate with Honors. Most Improved, Most Achieved, Perfect Attendance. Customer Service Oriented. Team Motivational Leadership Skills. Management Training. Specialized Gourmet Restaurant
Training Instructor. Experienced Customer Contact Sales Experience. Freelance Catering Advisor. Highly Motivated Customer Relations
Benefits Specialist Aflac Independent Regional Office - Clackamas, OR
February 2019 to March 2022 I studied, applied myself, and passed the combined Oregon State Health & Life and Washington State Health & life Insurance Licensees. I was immediately recruited by Aflac Insurances. In my first year, I achieved the recognition award for 4th Quarter Sales Record for the year in my region for new representatives. My office is located in Clackamas. We all were affected by the Covid-19 outbreak. My customer service was very personal and meeting one on one physically was paramount in interviewing clients to gauge and tailor to their particular policy protection needs. The chosen policies of said individual, family's lifestyle activities, and companies contribution. When people were being viewed as a potential infectious walking petri dish, interviews became almost non-existent. People were scared. I get that. We didn’t know what we know today. Zoom meetings quickly became a normal operating procedure. At this stage, my goals will be utilizing and applying my skills, knowledge, and experience to positively contribute to an organization or company which recognizes my combined level of talent and my desire to excel.
Service Technician Curtis Trailers Inc. Portland, OR
February-2013 – February-2018
Pre-delivery inspection of various new and used RV trailers, 5th wheels in various makes and models.Tested and repaired all appliances, electrical, plumbing, lights, cosmetic imperfections, structural repair, and customers’ modification requests, and additional specialized equipment and additions installed.
Road Service Technician Norlift of Oregon - Portland, OR
February 2012 to February 2013
Repaired forklift machinery and equipment. Diagnosed source of repair for electrical, hydraulic, LPG, internal combustion engines, gasoline and diesel equipment. Inspected new and used machinery for safety and operational integrity. Personally contacted customers to schedule preventive maintenance and repairs, prepared estimates, and initiated repairs at customer approval. Traveled in and out of state to perform required repairs and assemblies on customers' allocated location site.
Road Service Technician Forklift Services of Oregon - Portland, OR
February 2011 to December 2011
Performed repairs and maintenance on quoted repairs to customer units, rental department check-in, check out and needed repairs emphasizing safety and operation. Pre-delivery inspection of new units for customer arrival. P.D.I.'s, customer service and field technician. Traveled in and out of state to perform required repairs. in and out of state to perform required repairs.
Foreman/Shop Floor Coordinator Cal-lift Inc., City of Industry, CA
March 2006 to February 2011
Inspected, repaired, and maintained Industrial forklifts, yard spotters, and related machinery in a wide range of product lines such as Taylor, Kalmar/Ottowa, Clark, Mitsubishi, Lindy product lines. # Coordinated functions with various departments ensuring safety, operational integrity, and customer satisfaction.
Shop Foreman
Enterprise Motors Inc. - Whitter, CA
February 2004 to March 2006
Performed maintenance and repair of Capacity, Magnum, and Ottowa yard tractors and various models and years of semi-trucks. Coordinated with rental and front office, delegating and determining repair requirements.
Education
Associate in Arts (AA) in Culinary Arts
Western Business College/Western Culinary Institute - Portland, OR
February 1987 to April 1988
Business Administration
Clackamas Community College
Skills
Cummings Certified to Level 9
Mechanical Knowledge
Equipment Repair
Electrical Troubleshooting
Diesel Engine Repair
Brake Repair
Facilities Maintenance
Service Technician Experience
Customer Service Skills
Supervisory Management Skills
Forklift Operators License
Warehouse Stock Experience
Atwood Water Heater Certification
Norcold Refrigeration Certification
Blueprint Reading
Pluming
Certifications and Licenses
EPA Refrigeration Certification
Forklift Certification
Diesel Mechanic Certification
Health & Life License
February 2019 to November 2021
I acquired my Health & life license and was recruited as an Aflac Benefit Specialist.
Forklift Operators License
July 2019 to July 2024
Forklift Operators License
Additional Information
Catering Advisor
Banquet Experience
Food Handlers Card