Jeffrey “Scott” Mischel

Milwaukie, OR *****

adp3g7@r.postjobfree.com

+1-562-***-****

Culinary Graduate with Honors. Most Improved, Most Achieved, Perfect Attendance. Customer Service Oriented. Team Motivational Leadership Skills. Management Training. Specialized Gourmet Restaurant

Training Instructor. Experienced Customer Contact Sales Experience. Freelance Catering Advisor. Highly Motivated Customer Relations

Benefits Specialist Aflac Independent Regional Office - Clackamas, OR

February 2019 to March 2022 I studied, applied myself, and passed the combined Oregon State Health & Life and Washington State Health & life Insurance Licensees. I was immediately recruited by Aflac Insurances. In my first year, I achieved the recognition award for 4th Quarter Sales Record for the year in my region for new representatives. My office is located in Clackamas. We all were affected by the Covid-19 outbreak. My customer service was very personal and meeting one on one physically was paramount in interviewing clients to gauge and tailor to their particular policy protection needs. The chosen policies of said individual, family's lifestyle activities, and companies contribution. When people were being viewed as a potential infectious walking petri dish, interviews became almost non-existent. People were scared. I get that. We didn’t know what we know today. Zoom meetings quickly became a normal operating procedure. At this stage, my goals will be utilizing and applying my skills, knowledge, and experience to positively contribute to an organization or company which recognizes my combined level of talent and my desire to excel.

Service Technician Curtis Trailers Inc. Portland, OR

February-2013 – February-2018

Pre-delivery inspection of various new and used RV trailers, 5th wheels in various makes and models.Tested and repaired all appliances, electrical, plumbing, lights, cosmetic imperfections, structural repair, and customers’ modification requests, and additional specialized equipment and additions installed.

Road Service Technician Norlift of Oregon - Portland, OR

February 2012 to February 2013

Repaired forklift machinery and equipment. Diagnosed source of repair for electrical, hydraulic, LPG, internal combustion engines, gasoline and diesel equipment. Inspected new and used machinery for safety and operational integrity. Personally contacted customers to schedule preventive maintenance and repairs, prepared estimates, and initiated repairs at customer approval. Traveled in and out of state to perform required repairs and assemblies on customers' allocated location site.

Road Service Technician Forklift Services of Oregon - Portland, OR

February 2011 to December 2011

Performed repairs and maintenance on quoted repairs to customer units, rental department check-in, check out and needed repairs emphasizing safety and operation. Pre-delivery inspection of new units for customer arrival. P.D.I.'s, customer service and field technician. Traveled in and out of state to perform required repairs. in and out of state to perform required repairs.

Foreman/Shop Floor Coordinator Cal-lift Inc., City of Industry, CA

March 2006 to February 2011

Inspected, repaired, and maintained Industrial forklifts, yard spotters, and related machinery in a wide range of product lines such as Taylor, Kalmar/Ottowa, Clark, Mitsubishi, Lindy product lines. # Coordinated functions with various departments ensuring safety, operational integrity, and customer satisfaction.

Shop Foreman

Enterprise Motors Inc. - Whitter, CA

February 2004 to March 2006

Performed maintenance and repair of Capacity, Magnum, and Ottowa yard tractors and various models and years of semi-trucks. Coordinated with rental and front office, delegating and determining repair requirements.

Education

Associate in Arts (AA) in Culinary Arts

Western Business College/Western Culinary Institute - Portland, OR

February 1987 to April 1988

Business Administration

Clackamas Community College

Skills

Cummings Certified to Level 9

Mechanical Knowledge

Equipment Repair

Electrical Troubleshooting

Diesel Engine Repair

Brake Repair

Facilities Maintenance

Service Technician Experience

Customer Service Skills

Supervisory Management Skills

Forklift Operators License

Warehouse Stock Experience

Atwood Water Heater Certification

Norcold Refrigeration Certification

Blueprint Reading

Pluming

Certifications and Licenses

EPA Refrigeration Certification

Forklift Certification

Diesel Mechanic Certification

Health & Life License

February 2019 to November 2021

I acquired my Health & life license and was recruited as an Aflac Benefit Specialist.

Forklift Operators License

July 2019 to July 2024

Forklift Operators License

Additional Information

Catering Advisor

Banquet Experience

Food Handlers Card

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