Angela Andrews
Exceptional People Pleaser
Valparaiso, IN 46383
**********@************.*******.***
Charismatic bartender with over 15 years of professional experience working at high-end clubs and local pubs in large metropolitan and rural areas. Thanks to exceptional memory, rapport-building, and storytelling skills achieved a 20% boost in up-selling to all patrons. Holds a Bartending Certificate valid in the vast majority of states.
Authorized to work in the US for any employer
Work Experience
Server/Bartender
Peddlers Pizza Pub - Valparaiso, IN
March 2020 to Present
• Server
• Bartender
• Trainer/ Lead
Sales Manager
Mid America Public Adjusters - Aurora, IL
February 2013 to July 2019
• Direct and oversee an organization's sales policies, objectives and initiatives. Set short- and long-term sales strategies and evaluate effectiveness of current sales programs. Recommend product or service enhancements to improve customer satisfaction and sales potential.
• Expert sales manager adept at building a customer base to increase revenue and consistently exceed sales targets. Excellent communication skills with ability to build strong relationships and customer satisfaction. A thorough understanding of current market trends and competitors
• Responsible for planning, implementing and directing the sales activities of the company in a designated area to achieve sales objectives.
• develop a sales strategy to achieve organizational sales goals and revenues
• set individual sales targets with sales team
• delegate responsibility for customer accounts to sales personnel
• co-ordinate sales action plans for individual salespeople
• oversee the activities and performance of the sales team
• ensure sales team have the necessary resources to perform properly
• monitor the achievement of sales objectives by the sales team
• liaise with other company functions to ensure achievement of sales objectives
• evaluate performance of sales staff
• provide feedback, support and coaching to the sales team
• plan and direct sales team training
• assist with the development of sales presentations and proposals
• develop online sales platforms
• co-ordinate and monitor online sales activity
• investigate lost sales and customer accounts
• track, collate and interpret sales figures
• forecast annual, quarterly and monthly sales revenue
• generate timely sales reports
• develop pricing schedules and rates
• formulate sales policies and procedures
• help prepare budgets
• control expenses and monitor budgets
• maintain inventory control
• conduct market research and competitor and customer analysis
• analyze data to identify sales opportunities
• develop promotional ideas and material
• attend trade meetings and industry conventions
• cultivate effective business relationships with executive decision makers in key accounts Bartender
Time Out Bar and Grill - Koontz Lake, IN
Full Time Bartender
Education
Associate in Science (AS) in Respiratory Therapy
Ivy Tech Community College - Valparaiso, IN
January 2010 to August 2012
Skills
• Restaurant Experience (10+ years)
• Busser (10+ years)
• Serving Experience (10+ years)
• Restaurant Management (3 years)
• Banquet Experience (5 years)
• Bartending (10+ years)
• Host/Hostess (10+ years)
• Food Service (10+ years)
• Cash Handling (10+ years)
• Food Preparation (5 years)
• Upselling (10+ years)
• Culinary Experience (10+ years)
• POS (10+ years)
• Retail Sales (5 years)
• Cooking (10+ years)
• Inventory Control (7 years)
• Food Safety (10+ years)
• Food Production (5 years)
• Catering (4 years)
• Merchandising (4 years)
• Kitchen Management Experience
• Labor Cost Analysis (5 years)
• Sales Management (10+ years)
• Microsoft Office (10+ years)
• Purchasing (8 years)
• Business Development (4 years)
• Leadership (10+ years)
• Cleaning (10+ years)
• Recruiting (6 years)
• Pricing (5 years)
• Customer service (10+ years)
• Supervising experience (10+ years)
• Salesforce (10+ years)
• Makeup application (7 years)
• Sales (10+ years)
• Makeup application (10+ years)
• Outside Sales (10+ years)
• Negotiation (10+ years)
• Forecasting
• Profit & Loss
• Training & development (10+ years)
• Management
• Microsoft Word (10+ years)
• Organizational Skills (10+ years)
• Communication Skills
• Administrative Experience (4 years)
• Microsoft Excel
• Microsoft Powerpoint
• Sales management (9 years)
• Commercial construction
Certifications and Licenses
Indiana liquor license
Present
Liquor Licensr
Additional Information
Small Business Owner - growing as we speak!