Front Desk Care Representative

TA

OBJECTIVE

PROFILE

A skilled and ambitious professional with 4+ years track record working in different roles and sectors where I developed a strong analytical appraisal of key theoretical and practical business concepts. I possess additional knowledge and experiences in Psychology having obtained a degree in Psychology and worked as a Psychologist. I am highly competent and willing to continually research and learn new techniques on how to improve the efficiency and efficacy of my roles. I have the ability to work effectively in teams and build relationships with clients.

SKILLS

Excellent research, analytical and problem solving skills.

Effective communication

Task evaluation and solutions

Organizational skills

Content creation and marketing

Ability to manage multiple commercial processes.

Professional writing

Computing Skills

Leadership Skills

IT Skills: Proficient use of all Microsoft Office tools and Google Docs.

INTERESTS AND ACTIVITIES

Seminars and training courses

Sports, Health and Fitness

Cultural Exchanges

Traveling

Research

General Advisory

Dispute Resolution

Working with and meeting new people.

References available on request.

TIMOTHY ADEGBITE.

Telephone: 070******** Email: ***************@*****.***

WORK EXPERIENCE

CUSTOMER CARE REPRESENTATIVE

Konga Online Shopping mall, Lagos August 2021 till date.

Placing and accepting new orders.

Solving merchant and customer problems.

Acting as a middleman between Customers and Merchants.

Attending to mails and customer Enquires

FRONT DESK OFFICER/HMO OFFICER

P&G Medical Centre, Lagos October 2020 to June2021..

Meeting and welcoming of clients/Guests.

Attending to mails and customer Enquires.

Answering and Forwarding phone-calls.

Keeping Accurate records for management decision making.

Receiving, arranging and sorting out Couriers

Directing and managing clients, as well as their Information files

Acting as a middleman between Health Maintenance Organizations and the hospital.

Preparing HMO bills.

PSYCHOLOGIST: Federal University of Technology Owerri. Imo State, Nigeria. Sept 2019 – May 2020.

Administration of Psychological Tests and Inventories on Students.

Counseling and Advising Students.

SECRETARY: Fenez Gold Ventures. Lagos, Nigeria.

Sept 2014 - 2016

Recording of Business Transactions

Marketing

EDUCATION

N.E.C.O • SEPT 2007 – JUNE 2013 ROYALFAITH PLATINUM COLLEGE

First School Leaving Certificate.

BSC IN PSYCHOLOGY • JULY 2014 – APRIL2019 UNIVERSITY OF IBADAN.

2:2 Honors

Contact this candidate