Administrative Assistant

JAMES

LERCH

**** ***** ***, *****, ** *****, 727-***-****, *******************@*****.***

PROFESSIONAL SUMMARY

Dedicated professional with demonstrated strengths in office and educational administration, organizing, prioritizing, multi-tasking, recordkeeping, working with diverse populations, and assisting others. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. Seeking part-time position

SKILLS

Customer Service

Oral and Written Communication (Phone and In-person)

Documentation, recordkeeping, filing

Microsoft Office Suite

Office Machines

Communication Platforms - Outlook, gmail, Skype, Teams, Zoom, Go ToMeeting, DropBox

EXPERIENCE

Administrative Assistant

St Mark Lutheran Church Dunedin, FL

July 2021 - January 2022

Wrote, indexed a detailed Office Procedures Manual listing 50 procedures for items such as mail handling, refilling the air freshener and processing incoming mail. Increased office efficiency by 20%

Created a 'Where Is It' booklet alphabetically listing each of 60 separate supplies (paper, paper clips, envelopes, tape, etc.) and were they were located. Ordered and maintained inventory of supplies and assisted in the care and maintenance of equipment.

Compiled an alphabetical and functional vendor list (42 vendors) including contact persons and account numbers reducing searching time by 40%

Devised systems to permit efficient processing of incoming and outgoing mail, packages, and correspondence reducing office clutter.

Instructor

Provo College Provo, UT

January 2020 - Current

Taught online statistics and algebra classes to students in the health care field

Formulated and responded to discussion questions relevant to the subject

Made tutorial videos as needed in ALEKS

Instructor

Art Institute of Tampa Tampa, FL

January 2003 - Current

Taught classes in business (Management, Accounting, Finance} and math (College Math, Geometry, Finite Math, Statistics, among others) on ground and online

Directed students to successfully navigate a newly adopted blended algebra course with a pass rate of 90%

Adapted and taught math classes specifically designed for culinary, fashion and graphic. These course change enabled the students to better understand the relationship between their professions and the math and general business concepts that were being presented. This increased the course completion rate by 50%.

Owner

Growing Desire Educational Services, Inc Largo, FL

January 2003 - Current

Owned and operated a one-to-one tutoring service with 6 contracted tutors

Tutor in Mathematics, Business, Science, SAT, ACT, CLAST, ASVAB

Tutor

Various Largo, FL

January 1998 - Current

Taught online and in person with Varsity Tutoring, WyzAnt, Thumbtack, Club z, among others tutoring math, science, and business subjects. Many students stayed with me throughout their whole high school years

Used Skype, Zoom, Wynant’s app, Varsity Tutor's app and the telephone for remote students

Adjunct Instructor

South University Tampa, FL

January 2013 - January 2019

Instructed classes in Principles of Algebra, College Algebra and Statistics both on ground and in a blended classroom using MyMathLab and MyStatLab

Reconstructed parts of the Statistics class to better meet student's professional needs

EDUCATION

12 graduate math credits

Nova Southeastern University, Tampa, FL

1995

MBA

Wilmington College, New Castle, DE

M. Ed – Adult Education

1988

University of Delaware, Newark, DE

1981

BS – Chemical Engineering

University of Cincinnati, Cincinnati, OH

1964

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