Melisa Barnett
Minot, ND *****
***************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Program Manager
Community Action Partnership - Minot - Minot, ND
October 2017 to Present
I am a Program Manager for a multi-county, non-profit organization serving the northwestern quadrant of North Dakota. Our anti-poverty programs serve a wide range of clients with a variety of needs. I manage 11 programs that help clients and households with services from rental assistance, to nutrition and food, and client services navigations. I supervise four employees, staff members that assist with these programs. I have eight years of case management experience assisting clients with their particular needs. I have built excellent relationships with community partners from the private sector and government and assisting with Human Resource.
Billing Specialist/operater
Unimed Hospital - Minot, ND
August 1992 to April 2004
My employment at Unimed Hospital consisted with answering a multi line switchboard connecting patients to their doctors or nurses and connecting them to lab and radiology. I then checked in patients for the lab and radiology department, verified their coding, calling to verify no other claims were submitted and verifying insurance coverage was active for billing purposes. Education
Bachelor's degree in Business Management/International Marketing Minot State University - Minot, ND
August 2010 to May 2014
Skills
• Program management (4 years)
• Project / program management (4 years)
• Volunteer management (8 years)
• Nonprofit management (4 years)
• Budgeting (8 years)
• Strategic planning (8 years)
• Fundraising (1 year)
• Program development (4 years)
• Process improvement (8 years)
• Project management (8 years)
• Customer service (10+ years)
• Fair Housing regulations (8 years)
• Succession planning
• Human resources
• Property management
• Contracts
• Project coordination
• Project Planning
• Performance Management
• Computer Networking
• Change Management
• Management
• Employee Orientation
• Team Management
• Microsoft SharePoint
Languages
• English - Expert
Certifications and Licenses
Family Development Specialist Certification
September 2014 to Present
The Family Development Specialist Certificate doesn't expire and serves as a need for family assessment to assist families with a need.
PMP
Additional Information
Bachelors Degree in Business Management/International Marketing Licensed caregiver in the state of North Dakota as a QSP Provider Medical Office Assistant/Secretary