Personnel Assistant Customer Service

Curriculum Vitae – Aaliyah Graham

*** *** ******* ******, ** Cliché Villas, East Lynne,0186 – 064-***-**** – *******.********@*****.***

Personal Details

ID number: 950**********

Date of Birth: 1995 - 01 - 04

Gender: Female

Health Status: Good

Nationality: SA Citizen

Languages: English and Afrikaans

Driver’s License: None

Objectives

Passionate hard worker in customer service and administration, 6 years’ experience is customer service and I have worked as a receptionist for almost a year and then went to further my studies in NC(V) Office Administration.

Educational Background

YEAR COMPLETED 2014

Tugela pre-vocational High school

Soccer player, monitor in my last year, received award for Afrikaans and hairdressing as well as best positive attitude in cookery. Served my community by launching a Brest cancer awareness Campaign at school and received an award for my work with CANSA.

YEAR 2019-2021

Tshwane south College- NC (V) office administration

2019-2020 (Level 2 &3 completed)-2021 final year (Level 4)

SUBJECTS:

Business Practice

New Venture Creation

Office Data Processing

Office Practice

Life Skills & Computer Literacy

English First Additional Language

Mathematical Literacy

Personnel assistant

Skills

Communication skills

Flexibility

Filling/administration

Active listening

Creativity

Telecommunication

Time management

Responsible

Customer service

Team work skills

Relevant Experiences

Work Experiences:

WAITRESS, MILKY LANE. (2015-2016)

Serving customers

Taking orders

Cleaning tables

Refilling stock

SALES ASSISTANT, POSTNET.(2015-2016)

Typing for customers

Passport Photos

Courier parcels

Faxing and e-mails

Small and large quality printing

Stationery supplies/stocktake

SALES CONSULTANT, ARIEL AND SATELLITE EXCELLENCE. (2016-2018)

Face-to-Face customer liaison

Over the Counter customer assistance

DSTV decoder testing

Account queries

Decoder sales

Customer information and admin

RECEPTIONIST, MED-TECH ENGINEERS. (MARCH 2018-DECEMBER 2018)

Greet and welcome Clients

Direct Visitors to the appropriate person in the office

Answer, screen and forward incoming calls

Kept the reception tidy and presentable

Provide basic information in-person and via phone/email

Receive and sort out stock

Distribute daily emails/deliveries

Maintain safety procedure at reception

Order/buy office supplies and inventory stock

Update calendar and schedule meetings

Update records of office supplies expenses and cost

Filling, photocopying, transcribing and faxing.

Did tenders for the company.

TEAM MEMBER, LOVISA. (2019-Currenting working Part-time)

Customer Service

Well merchandised store

Serving customers with a smile

Administration

Cash up

Clean the store

References

Med-Tech Engineers-Tafadzwa Bvochora (Human Resources)

Tel Number: 012-***-****

Lovisa – Olivia Kock (Regional Manager)

Tel Number: 071-***-****

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