Sales Executive Front Desk

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CURRICULUM VITAE

TANYA ELIZABETH CLARE GLADWIN

PERSONAL DETAILS

Residential Address 23 Ridge Road, 8 Millborrow Lodge, Scottsville, Pietermaritzburg, 3201

Postal Address As above

Cell phone 082-***-****

Email ************.**@*****.***

Marital Status Divorced

Dependents Two children (14 and 17 years old)

Date of Birth 06 December 1980

ID Number 801**********

Health Excellent

Nationality South African

Languages English, Afrikaans, isiZulu

Driver’s license Code B

Computer Skills Microsoft word and Excel

Sports & Hobbies Improving my home, motor cycle club, camping, outdoors Own vehicle Yes

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PROFILE

I am enthusiastic and well presented with exceptional customer service and people skills. I am thorough and accurate. I am experienced in working under pressure and enjoy handling complex and busy requests as well as meeting new clients. I have excellent communication skills and am able to interact with clients and in a friendly, helpful and approachable manner. I am active, have a bubbly, positive disposition, live life to the fullest and enjoy interacting with people from all walks of life.

AREAS OF EXPERIENCE

Sales & Marketing

Customer / Visitor / Public Relations

Order Processing

Data capture

Departmental Support

Correspondence Handling

Agriculture management experience (Equine and Poultry Industry) KEY SKILLS AND COMPETENCIES

Professional and pleasant professional demeanor

Excellent communication and organizational skills

Keen stress and time management skills

Possess strong cultural and social awareness

Demonstrated work ethics

Ability to multitask and prioritize

Strong interpersonal skills and working as a team member

Dependable

Good Problem solving skills

Excellent people skills

Attention to detail

Excellent telephone manner

Smart and presentable appearance

Self-motivated and pro-active

Willingness to accept and volunteer for added roles and responsibilities

Good IT skills (Word, excel email and internet)

Ensuring an efficient running and operation of the Reception Desk Pg 3 of 5

PROFESSIONAL EXPERIENCE

Employment 2018 to date:

Sales Executive at Pmb Auto Sales 337 Boom Street

• Liaise with public

• Sales and marketing

• Vehicle Licensing

• Spares ordering

• Vehicle inspections

Schalk (manager) 033-*******

Temp Jobs: 2015 - 2017

Temping For Various Companies (SCS, Genlang Technologies, Hi Mantle)

Andrew Scheepers 072-***-****

Mike Brown (Hi Mantle) 072 471 59

Temp Job: 2017

Freight surveillance international (truck escorting and monitoring) Claude Hill 081-***-****

Business Owner: Horse livery and training 2012 - 2014

Horse welfare and stabling

Pasture and feed management

Horse training and fitness

Manage farrier and veterinary requirements

Manage horse owner needs and aspirations

Handling of payments

Poultry broiler management, Four Feet Farming, 2011 to 2012

Vaccine management

Staff management

Poultry welfare management

Ordering of feed

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Egg sales

Maintain filing systems

Ed Barry 082-***-****

Sales representative: Unicorn Tack (Equestrian) 2009 to 2010

Liaise with public

Visit farmers

Product promotions

Stock taking

Maintain filing systems

Christine Smudgway 031-***-****

Secretary / Admin Clerk: Parasol Portraits 2002 to 2003

Greeted, assisted and directed guests, workers, visitors and the general public

Answered all incoming calls and handled caller’s inquiries

Provided office support services so as to ensure efficiency

Receive mail and deliver it to the appropriate person(s)

Responded to guests and public inquiries

Received, directed and passed on telephone fax messages

Directed employees, guests and general public to the right staff member

National stores promotion requirements

Maintained the common filing system and file all letters

Coordinated the repair and maintenance of office supplies

Maintained a sufficient record of office supplies

Respond to inquiries and provide appropriate secretarial support

Data capturing

Ensure cleanliness of the front desk at all times

Provided administrative services to the office manager

Karen True 033-***-****

EDUCATION AND SHORT COURSES

Matric certificate, Girls High School, 1998

Pietermaritzburg Chamber of Business: Training in business skills: Telephone Reception, 2003 KwaZulu Natal Poultry Institute: Broiler Breeder Management, 2011 Pg 5 of 5

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