Sahar Elkhatib

Position: Executive Assistant Receptionist Cum

Secretary Administrative Assistant

Educational Qualifications: Intermediate

Mobile: 058*******

Key Skills: Office Management, Organizational Skills, Interpersonal Skills & Team work skill.

Driving License: Valid UAE License.

Visa Status: Resident Visa

Current Location: Abu Dhabi

Availability: Immediately with no notice period

Email: adp2kk@r.postjobfree.com

Personal Details

Nationality: Palestinian

Language Known: English, Arabic

Marital Status: Single

Summary of Career

Presenting over 08 years of diversified experience, within various legendary industrial environments.

Having experience of Executive Assistant Receptionist Secretary Administrative Officer Personal Assistant

Customer Service Representative.

Accomplished and responsible, well suited to handle all confidential and senior matters associated with senior management on both levels business and personal.

A fast learner with strong cooperate experience in multi-cultural organizations.

A self-motivated, open minded and a go-getter with a positive approach.

Excellent communication skills, both verbal and written. Major Roles in Various Organizations

Executive Assistant in Ernst & Young, Abu Dhabi, UAE. April 2012 to June 2018

Customer Service Representative in First Gulf Bank, Abu Dhabi, UAE. August 2008 to Sept 2009

Executive Assistant in ADNOC Distributions, Abu Dhabi, UAE. Dec 2007 to July 2008 Educational Qualifications & Trainings

High School Education – Umm Ammar School Abu Dhabi, UAE. 2003

Administrative Assistant Certificate by Emirates Institute for Technology – EIT Abu Dhabi 2004

International Computer Driving License – ICDL by Emirates Institute for Technology – EIT Abu Dhabi 2004

Customer Service for Remote Banking by First Gulf Bankers Academy -Abu Dhabi 2009

Microsoft Excel for Remote Banking by First Gulf Bankers Academy -Abu Dhabi 2009 Employment Records

Ernst & Young: Abu Dhabi UAE

Job position: Executive Assistant, Year: April 2012 – June 2018 Responsibilities:

• Assisting Partners & Executive Directors in Assurance Service Line / Audit Dept. and other service lines by managing their Calendar & organize the Partner’s Diary, prepare the agenda of the meetings and take the notes.

• Organizing the Internal & External meetings for the Partners and always reminds them in case of any changes or cancellation.

• Arrange Business Travels booking for the Partners by checking the available flight, hotel, driver booking and submit it on his calendar with full trip details.

• Add the E-Signature of the Partner in case he is out of the country or the office on the letters after his email permeation to add it.

• Arrange the Conf. calls on daily basis for the Partners, coordinate with the IT team in case of any phone problem issue.

• Checking the company email, fax and the mail and take the action on the same day by replaying direct to the sender or forward it to the concern person / dept & create mail reports for records.

• Meet and greet visitors.

• Receiving and answering all the incoming calls for the Partners and transferring it as necessary.

• Checking Partner’s Tray on regular basis & always co-ordinate with the document controller for the Client delivery.

• Ability to deal with Clients at all levels by handle all the daily incoming calls, client’s correspondence specially the confidential letters.

• Doing Expenses Claim on daily basis, contact the accounts department for invoices and payments.

• Update the Timesheet for all the Partners and Executive Directors on weekly basis.

• Sorting & arranging Client Business Cards for each Partner and executive director.

• Dealing with other all EY Offices Local & Global for issues related to the Partners such as: arranging Meetings & big events.

• Arranging appointments and meetings as required.

• Deal proactively with incoming correspondence, new clients and customers enquiries.

• Handling all the meeting rooms booking by checking the availability on the internal system and always send a reminder before one day and follow up for any changes.

• Always prepare the meeting room before the meeting and make it ready by checking the lights and the stationery on the table.

• Managing office supplies such as stationery, equipment and furniture.

• Assist, train & replace other Executive Assistants during their leaves and absence.

• Support the HR team & accounts dept. during the busy season.

• Counselor for one of the staff, guiding & helping him in uploading his Goal Plan, obtaining feedbacks.

• Organizing Farwell sermon, always coming up with social events & new ideas. First Gulf Bank: Abu Dhabi UAE

Job position: Customer Service Representative, Year: August 2008 – September 2009 Responsibilities:

• Conduct phone-banking transactions.

• Meet Service Levels, schedule adherence & Quality Standards.

• To handle incoming calls, customers’ inquiries pertaining to advertising campaigns & complaints.

• Sell and cross sell credit cards & personal loans. ADNOC Distributions: Abu Dhabi UAE

Job position: Executive Assistant, Year: December 2007 – July 2008 Responsibilities:

• Assisting the Director of the Engineering & Projects Division by managing his calendar, arranging the internal & external meetings, Dealing with other Divisions for conference calls.

• Receiving the Incoming Emails, Faxes & calls send it to the Engineers.

• Typing and editing the projects correspondences in English & Arabic & sending it by email, fax or by hand as required, always take a copy for the file system & checking the out tray of the director on regular basis.

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