Order fulfillment manager
Resume:
McKinney, TX *****
Email: ***********@*****.***
Brad Hamblen
Experience
****-******* **&G USA FT Worth, TX
Order Fulfillment Manger
Manage and trained a team of Order Entry Specialist’s
oDesigned my own training manual for the company’s system
oLead training of the Sales Team on how to use the company’s system
Review and resolve all customer’s issues with orders and shipping
oMange the claims on damages by carriers.
oMaintain log on all shipment issues from start to finish
Help manage the 3PL warehouse workload everyday
Processed orders for 2000 or more cases daily
Responsible for daily collection of Accounts Receivable invoices
2018-2018 Solai & Cameron Technologies Richardson, TX
Service Desk Agent
Provided tech support for the TJX companies Point of Sale computer system
Remote connect into stores to trouble shoot and maintain the registers and equipment
Provide Level 1 and Level 2 customer tech support
2017-2018 Advantage Solutions McKinney, TX
Retail Sales Specialist
Managed the daily scheduling, routing, and time management of a territory that spanned the Northern half of Texas and included 300 + stores
Successfully achieved and exceeded sales goals for territory
Built rapport with all key store leaders and department managers across territory
2010-2017 Acosta Irving, TX
Retail Coverage Merchandiser
Managed the daily scheduling, routing and time management of my territory where I achieved a minimum of 98% store coverage.
Provided special project leadership inside and outside of my territory
Education
2007 to 2010 DeVry University Irving, TX
Studied toward Business Administration with empathies in Marketing.
2002 Irving High School Irving, TX
High School Diploma
13 years perfect attendance
Skills
Accomplishments
Microsoft Office, Android Tablets, Apple Tablets, Computer Diagnostics/Repair
Eagle Scout
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