Zahir kellou
Telephone: 646-***-****
adp254@r.postjobfree.com
Objective
A position in a hotel or resort where demonstrated skills in Cleaning and general maintenance can improve efficiency and enhance profitability. Work experience:
Tryp Times Square South, New York January 2012 - Present Bellm
• Greet guests as they arrive and welcome them in
Assist guests with luggage when checking in and checking out Hail taxicabs and assist with inquiries
• Inform guests of the hotel’s procedures and policies and provide Emergency information
Assist in cleaning up lobby and lounge
• Help valets during busy hours
Deliver messages and run errands
Assist with newspaper deliveries to the rooms
Wyndham Garden Hotel, New York, NY October 2008 – January 2012 Houseman
• Clean, sweep, vacuum mop and restock designated areas Clean all vending machine areas and linen closets
• Spot clean all walls and extra wall coverings
Clean all fire escapes every day
• Extract wax, and buff different types of floors
Wash and polish cigarette urns daily
Dust and wipe down a variety of surfaces
Skills
English, French and Arabic
Microsoft word
Operating systems: micros, opera PMS systems and Hotsos Able to remain calm in any situation
profound ability to work cohesively with co-workers as part of a team Good judgment skills to resolve problems
Able to understand a guest’s service requirements
References: Available upon request