Kasandra Rucker

West Memphis, AR *****

adp1xv@r.postjobfree.com

870-***-****

Currently I’m waiting to graduate and get my diploma in Medical Assistant so I can continue my future in health something I have always wanted to do since I was young. Ive always wanted to help and take care of others.

Empathetic, effective and motivated combines extensive clinical experience and knowledge with compassion. Detailed understanding of protocols governing medical test preparation and documentation. Vital asset for processing medical and insurance claims. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Medical Assistant

Dr. Linda Tharp - Memphis, TN

January 2021 to Present

• Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.

• Assessed, documented and monitored vital signs for more than enough patients per day.

• Measured patient peak flows to improve workflow efficiency.

• Helped residents achieve program goals and increase independence.

• Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.

• Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.

• Printed and filed examination data records according to HIPAA patient standards.

• Assisted back office patient processes to reduce customer wait time .

• Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.

• Contacted pharmacies to submit and refill patients' prescriptions.

• Kept facility stocked with necessary supplies, equipment and instruments. Front Desk Receptionist

Days Inn - West Memphis, AR

June 2020 to November 2021

I check in guest.

Team Leader

Pilot Travel Center, LLC - West Memphis, AR

August 2016 to February 2021

• I work the cash register.

• I deal with gas and diesel bay.

• I also do maintenance work where I clean showers and restrooms.

• I am team leader where I work my own shift and close out paperwork.

• Addressed customer complaints with knowledgeable and speedy support to maximize satisfaction.

• Monitored work areas for cleanliness and functionality and removed obstacles to promote safe work environment.

• Drove sales with efficient merchandising and frequent aisle recoveries to maintain organized, attractive displays.

Key Holder/Sales Lead

Dollar General - West Memphis, AR

January 2016 to May 2016

• Responsibilities

I was a manager and i was responsible for the money and taking it to the bank and i also cashiered Accomplishments

I was a good keyholder and always was there when they needed me Skills Used

Manager skills and business skills money skills

Assistant Manager

Assistant Manager

Mapco Express - West Memphis, AR

April 2014 to January 2016

• Responsibilities

I was a cashier and i helped managed the store.

• I opened and closed the store

• I counted the money and the lottery.

Accomplishments

I was told i was a great worker all the time and when ever she needed something done i always did it Skills Used

Manager skills and stocking skills

Education

College Degree in Medical Assistant

Concorde Career College-Memphis - Poplar, MT

July 2020 to Present

Some College in Medical Assistant

Anthem Career College-Memphis - Memphis, TN

April 2014 to August 2014

High school diploma

West Memphis High School - West Memphis, AR

August 2010 to May 2012

Skills

• Occupational Safety & Health Administration Medical Front Office Procedures June 2014 to Present

• Medical Office Procedures

• Front Desk

• Medical Scheduling

• Administrative procedures (Less than 1 year)

• Clinical procedures (Less than 1 year)

• Vital signs (Less than 1 year)

• Patient service (Less than 1 year)

• Medical records (Less than 1 year)

• Filing (1 year)

• Medical billing (1 year)

• Sterile processing (1 year)

• Patient care (1 year)

• Physical examinations (Less than 1 year)

• Medical terminology (1 year)

• Insurance Verification

• HIPAA

• Phone Etiquette

• Medical Coding

• Data Entry

• Medical Receptionist

• Customer service

Assessments

Dental Receptionist Skills — Proficient

June 2020

Managing practitioner schedules and maintaining accurate patient records Full results: Proficient

Dental Receptionist Skills — Proficient

June 2020

Managing practitioner schedules and maintaining accurate patient records Full results: Proficient

Front Desk Agent (Hotel) — Highly Proficient

June 2020

Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Highly Proficient

Customer Service — Completed

June 2020

Identifying and resolving common customer issues

Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Contact this candidate