Membership Agent View Service Apartment MOFA (Chamber of Commerce)

(2015-2016) (2016 – 2017) (2018 – 2020)

Bachelor in Commerce, India

Position: Cashier / Front Office

Tenure: 1. Apr-2018 to Sep-2020

Organization Name: MOFA (Chamber of Commerce), Dubai, UAE Key Responsibilities:

Selling of E-Dirham cards to customers through cash, debit card and credit card.

Updating the accounting software with the transaction performed on daily basis.

Verify certificate for Invoices and certificate of origin.

Maintaining systematic filing and tracking of documents for future

Reconciliation of cash, daily transactions and circulating report to the line manager.

Keeping the record for CRM.

Handing over cash collection to Transguard security services team as per process and due diligence.

Helping customers with their queries and providing product details.

Handling visitors and directing them to the concerned person. Key Responsibilities:

Greeting customers with smile and confidence

Preparing bills and processing payments

Completing check in and check out process for guests with booking ISMAIL MOHAMMED

A dynamic, outperforming professional willing to achieve high career growth through continuous process of learning and hard work. Aiming to achieve career goal & keeping myself self-motivated to become a successful professional. I want to use my core competencies and knowledge for the mutual growth and benefit of the organization. Current Location: Dubai, UAE (Visit Visa valid until 10-Feb-2022) Mob. / WhatsApp No. : +971-**-****-***

Email ID: adp1ub@r.postjobfree.com

Joining: Immediate

CAREER TIMELINE

QUALFICATION

WORK EXPERIENCE

Position: Front Office / Cashier

Tenure: 2. Apr 2016 to Nov 2017

Organization Name: Hill view service Apartment Hotels, India

Handling customer complaints and informing management about their feedback

Dealing with special requests such as cab booking, tourist guide, etc

Maintain guest records and book reservations as per government regulations

Coordinating with maintenance team for fixing apartment technical issues such as MEP, pest control and other property maintenance services.

Position: Membership Agent

Tenure: 3. May 2015 to Mar 2016

Organization Name: Country Club, India

Key Responsibilities:

Calling customers on the phone and selling indian local and global tourism packages to customers.

Briefing potential customers about the package details and offers available.

Respond to customer queries in 24 hours timeline

Following daily sales book activities and ensuring sales targets are met.

Responsible for paperwork to close the membership sales and ensure customers are happy.

Attending sales and training meetings organized by the organization

Sharing recommendations and customer feedbacks to improve sales. COMPUTER SKILLS

MS Office (Word, Excel, Power point)

Tally (Accounting software)

PERSONAL INFORMATION

Nationality: Indian

Age: 30 years

Social Status: Married

Languages: English, Hindi, Urdu, Telugu

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