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Document Controller Administrative Officer

Dubai, United Arab Emirates
January 27, 2022

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Address Frij al Murar, Naif, Deira, Dubai.

Contact No - +971-**-***-****

E-mail -


To work in a challenging and creative environment and effectively contribute towards the organization goal, to commit my excellence to services and achievement to contribute in terms of profitability to the company. PROFESSIONAL OBJECTIVE:

Ability to handle given tasks efficiently and effectively. In-depth knowledge in client service management. Good-motivation with strong leadership skills. Goal oriented and ability to complete tasks within deadlines. Maintaining excellent relationships with clients, employees and vendors. WORK EXPERIENCE:

1) INAYA Facilities Management Services Dubai UAE

(Member of Belhasa Group)

DESIGNATION : FM Project Administrator

Client : AWQAF & Minors Affairs Foundation (AMAF) Dubai UAE DURATION : Apr 2017 to Sept 2019


Preparing quotations, management report, daily, weekly, monthly and yearly for Client requirements.

Processing reports follow up on approvals for the execution of the actionable jobs through Engineers.

Supporting the FM when new policies & procedure are implemented and KPI's

& SLA's to be monitored.

Monitor Weekly, monthly unbilled WIP report and taking appropriate action & prepare summary sheet

Obtain final reports from Engineers upon completion and handling over to Finance for invoicing.

Ensure the work schedules are maintained to meet deadline.

Liaise with sub-contractors for reports, completion certificates etc.

Co-ordinate with Contractors and Clients for respective payables and receivables billing.

Preparing ground staff time sheet and forward to HR Dept. for payroll or annual leave.

Raising purchase request, upon delivery dispatching to respective sites as requested and maintaining minimum stock level for the site.

Daily updating the SR’s & WO’s without failure in Computer Aided Facilities Management (CAFM).

Providing support to the Maintenance team on the raising and closing of reactive, PPM and scheduled job requests within the CAFM helpdesk.

Raise manpower request as and when required with the approval of site in charge and submit the HC Department.

Processing internal stationary request, dispatching to site requested.

Focusing on KPI and planning the jobs to be completed within the time frame

Carry out other administrative tasks assigned from time to time to facilitate the work of the Operations team (MEP, Housekeeping & Security), Facilities Manager, Key Account Manager and Head of Operations. Page 2

DESIGNATION : Store Keeper/ Procurement

DURATION : Mar 2016 to Mar 2017


Making requisition of all the materials as per the site requirement.

Following the procurement of material for site.

Receiving materials from the various suppliers inspect their quantity and quality according to the LPO.

Manage to store the material in suitable and prescribed manner.

Ensuring the preservation and proper handling of the storage material.

Maintaining stock inventory

Issue and transfer materials as per site request.

Update all the records related to the store.

Ensuring the safety of storage material.

Generating the reports on daily basis & reporting the data to line Manager. DESIGNATION : Vendor Invoice Controller

DURATION : July 2013 to Feb 2016


Responsible for reconciliation of vendor’s account statement.

Follow up with the vendors/service provider/contractors for invoices yet to be received on committed orders & based on the reports of pending PO’s wherein the jobs are completed.

Responsible to contact & correspond with the vendors/ Service Provider/ Contractors regarding error in invoicing, credit notes & adjustments.

Attending to the vendor queries related to their payment status, coordinating with finance team & updating the same to the vendors.

Receiving vendor invoices and maintaining records for the same.

Responsible to confirm that each invoice has been approved as per the company matrix.

Monitoring & follow up of pending LPO with the FM’s on the work status of for cancellation or to retain the PO in the system as WIP.

Responsible for maintaining the vendor invoice receipt files, maintain files of returnable items received from or returned vendors, records data in control records.

Generate Goods received note for the services received by the service providers/ Contractors upon receipt of the approved invoices with all related backup from the FM’s.

2) WORLD NETWORKING GLOBAL SERVICES (WNS BPO) PUNE INDIA Ameriprise Banking and Finance Services

DESIGNATION : Customer Service Associate

DURATION : Jan 2010 to Oct 2011


QC of processed applications

Inbound/outbound Mailing

Data entry in software like SSD, COLA, Citrix, Phase3, C2P3

Create accounts as per client application

Follow up to fulfill requirement from advisors

Maintained monthly record of accepted and rejected application

Pros Es’s Qualified plan ( Traditional IRA,ROTH contributory, ROTH. Conversion, Rollover, Inherited, SEP IRA, SIMPLE IRA)

Non-Qualified Plan:(Individual, Joint A/C, Community Property, Tenants by Entirety, Tenants in Common) forms

Trust (Revocable Trust, Irrevocable Trust) & Corporate application Page 3


DURATION : September 2007 to Feb 2009


Daily update and maintain the process files

Verification and data entry of Proposal forms

Deal with BALIC branches related to their policy bonds

Deal with Speed Post department related to dispatched policy bond

Works on Exception report of department

Solving customer queries regarding their insurance policy ACADEMIC BACKGROUND:

• B.Sc. Chemistry from Shivaji University, Kolhapur, Maharashtra India

• H.S.C. from Mumbai Board, Maharashtra India

• S.S.C. from Mumbai Board, Maharashtra India

Bajaj Allianz Life Insurance:

• Passed Life Insurance Fundamental Exam

• Passed Life Insurance Advance Fundamental Exam


• MSCIT Course exam passed held in Nov-2005 from Aptech Institute, Solapur, India

• Relational database Management System (RDBMS) SQL server 2000 course from Aptech Institute, Solapur, India


• Date of birth : 27th June 1984

• Place of Birth : Murud Janjira, Maharashtra, India.

• Resident Address : 133, SGN II, Marjrewadi, Solapur, Maharashtra,

• Nationality : Indian

• Marital Status : Married

• Passport No : T2493472

• Place of issue : Dubai UAE

• Date of issue : 19 Feb 2019

• Date Of Expiry : 18 Feb 2029

• Visa status : Visit Visa ( valid 15th Jan 2022)


I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above particulars. Date: / /2021

Place: Dubai


(Mohtasham N Shaikh)

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